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ticketmaster won't let my computer buy any tickets...for anything..

  • 20-06-2005 12:17pm
    #1
    ergo
    Registered Users, Registered Users 2 Posts: 813 ✭✭✭


    Need help here: it says I need to turn on cookies and graphics, now I have gone to the tech info part of the ticketmaster site and done everything it said via Internet Options etc but no luck

    here's exactly what it says after I've selected tickets:

    You must have graphics and cookies turned on to purchase tickets. If graphics and cookies are turned on, click on the 'Back' button and go through the request seats page again, making sure that you allow time for all of the graphics to completely load and display on the screen.
    Please make your corrections and try again

    this is extremely annoying, I missed out on U2 standing tickets cos of this (but eventually after, I got U2 seats via my flatmates laptop that time but in the wasted time I missed the standing tickets)

    is this a problem for anyone else?


Comments

  • #2
    heggie
    Closed Accounts Posts: 1,879 ✭✭✭heggie


    try using firefox


  • #3
    odie
    Closed Accounts Posts: 364 ✭✭odie


    Try setting the Security and Privacy options in Internet options to Medium. the clear temp, cookies and history files then try ticketmaster again.


  • #4
    optiplexgx270
    Registered Users, Registered Users 2 Posts: 2,511 ✭✭✭optiplexgx270


    id say most likely your blocking cookies


  • #5
    hostyle
    Registered Users, Registered Users 2 Posts: 1,268 ✭✭✭hostyle


    What sort of Firewall / security software are you running? Is Norton installed?


  • #6
    ergo
    Registered Users, Registered Users 2 Posts: 813 ✭✭✭ergo


    actually, now that you mention it, this problem may only have started since I installed the MacAfee security thing

    I've tried all the Internet options solutions, accepting all cookies etc and still nothing, must have a look at my MacAfee security centre,

    I knew I should have sorted this out before more U2 tickets were released, lucky the flat mate left his laptop lying around for that one


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  • #7
    Standard Toaster
    Registered Users, Registered Users 2 Posts: 10,272 ✭✭✭✭Standard Toaster


    Yeah, I had the same probs ordering the tickets.
    I had to disable my firewall which is set to disable cookies....Kerio Personal Firewall in my case.
    Just disable yours for a min or two to get them tickets ordered.


  • #8
    ergo
    Registered Users, Registered Users 2 Posts: 813 ✭✭✭ergo


    OK, thanks everyone, I've managed to sort it out

    I tried disabling the "Personal Firewall Plus" but that still didn't help, then I disabled the Privacy Service (these are both part of the McAfee security centre, anyway,, neither of these worked

    then I went into the Privacy Service section where you can designate specific acceptable sites for cookies and "www2.ticketmaster.ie" seems to work for this one (as opposed to just "www.ticketmaster.ie")

    anyway, cheers everyone, and now watch out credit card!


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