Experiencing Access Difficulties

MarkHenry

I posted to the ICDG list recently reporting access problems and was asked to post more info here.

From my own observations:
- The URL http://www.boards.ie/icdg/ never works for me
- The URL http://www.boards.ie/icdg/index.html also rarely works for me
- The link to the ICDG from the right-hand side of the boards.ie homepage links to this URL and, as such, rarely works for me
- The link to the "Digital Satellite" community from the home page actually works fine every time.
- I can access the www.boards.ie URL fine nearly every time.

This implies to me (total non-techie) that the problem is at the boards.ie end rather than mine and that it is not due to downtime but rather due to configuration?

I was asked to run the "tracert www.boards.ie command and post the results. Here they are:

Tracing route to www.boards.ie [216.247.239.48]
over a maximum of 30 hops:

1 * * * Request timed out.
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.

etc, etc, etc till it hits 30. This is depite the fact that I can actually access the homepage URL simultaneously.

Any words of wisdom out there to help solve this??

Mark.

MiCr0

try adding some more of your own system configuration.
are you in work/home?
which isp?
connection?
system type?
etc

DeVore

<font face="Verdana, Arial" size="2">
Tracing route to www.boards.ie [216.247.239.48]
over a maximum of 30 hops:

1 * * * Request timed out.
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.

</font>

Um. Ok. After looking at that traceroute for about 0.02 seconds I think we can rule out any problem with Boards.ie.

You arent even getting a response from your local isp when you try to trace the route to boards.ie. This could be for many different reasons but your local helpful network admin should be able to tell you (he'll want to see that traceroute too, if he's worth his salt he'll either know immediately or he'll be very concerned.)

This is definitely a localise problem to Webfactory, could be being firewalled (Boards is very popular with workers and not
with management) or it could be a local DNS issue (which I doubt because its resolves boards.ie correctly at the top).


What a traceroute should look like is this:

  1   <10 ms   <10 ms   <10 ms  192.168.0.3
  2    50 ms    40 ms    51 ms  194.125.145.171
  3   812 ms   721 ms  1331 ms  194.125.145.107
  4    50 ms    50 ms    50 ms  194.125.145.10
  5   190 ms    70 ms   141 ms  159.134.192.50
  6    50 ms    50 ms    51 ms  146.188.34.185
  7    50 ms    50 ms    41 ms  ge3-0.cr2.dub2.gbb.uk.uu.net [158.43.152.2]
  8    60 ms   191 ms    70 ms  so3-1-1.tr2.lnd2.alter.net [158.43.253.9]
  9   391 ms   581 ms  1101 ms  so-6-0-0.IR1.DCA4.Alter.Net [146.188.8.169]
 10     *      140 ms   141 ms  so-0-0-0.IR1.DCA6.Alter.Net [146.188.13.33]
 11   150 ms   140 ms   130 ms  0.so-0-0-0.TR1.DCA6.ALTER.NET [152.63.9.210]
 12   150 ms   240 ms   150 ms  121.at-5-0-0.TR1.ATL5.ALTER.NET [152.63.0.101]
 13   821 ms   451 ms   410 ms  0.so-7-0-0.XR1.ATL5.ALTER.NET [152.63.9.230]
 14   531 ms   270 ms   271 ms  193.ATM7-0.GW5.ATL5.ALTER.NET [152.63.82.17]
 15   150 ms   160 ms   271 ms  interland1-gw.customer.alter.net [157.130.255.13
4]
 16   151 ms   160 ms   190 ms  64.224.0.104
 17  1351 ms  1382 ms   892 ms  news.boards.ie [216.247.239.48]

Its traces the ping time to each node on the route to the host (notice that the first hop responds in less then 10 milliseconds, thats cos its our gateway on our lan).

Then we get the usual crappy indigo-eircom connections at 5pm and again crossing the atlantic via Alter.net (who are always swamped).

Yours is timing out before it leaves your lan and you need to get that looked at by a network admin as I've said as its either being blocked or is a symptom of a bigger problem.

Sorry, but its not boards.ie's fault.

DeV.

DeVore

Bump!

Hope this solved your problem!

DeV.