If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Irish Broadband Too Slowwwwwwwww

Macker1 · 2005-07-21 18:07:08

Folks, Are there any other victims out there suffering with extremely slow download speeds with their ( laughing ) supposed 2mb service. I'm linked to the SIAC mast in Clondalkin. Please advise !!

Comments

#62 23-07-2005 12:58pm

Rkiver

Registered Users Posts: 25 ✭

Join Date: July 2004

Posts: 22

What wonderful speed you get Clover......so glad to see you do not suffer the low speed that we must put up with.

0
#63 23-07-2005 1:16pm

zuma

Closed Accounts Posts: 1,685 ✭✭✭

Join Date: July 2005

Posts: 1674

Clover wrote:

getting good speeds myself on the 2 meg package

i dont understand why you all complain about ibb :rolleyes:

edit : thats on the ballycoolin mast.

A slightly modified 128k ISDN connection................NICE!!!!

0
#64 23-07-2005 2:16pm

Drapper

Registered Users, Registered Users 2 Posts: 3,812 ✭✭✭

Join Date: October 2004

Posts: 3551

Clover wrote:

getting good speeds myself on the 2 meg package

i dont understand why you all complain about ibb :rolleyes:

edit : thats on the ballycoolin mast.

[sarcasm] cool is IBB doing a Dial Up / ISDN package now? [/sarcasm]

0
#65 23-07-2005 3:20pm

PowerHouseDan

Registered Users, Registered Users 2 Posts: 6,659 ✭✭✭

Join Date: February 2004

Posts: 5647

my upload speed..

26Kbits
3.3ksec WTF

0
#66 24-07-2005 10:54am

Macker1

Registered Users, Registered Users 2 Posts: 1,881 ✭✭✭

Join Date: July 2005

Posts: 1744

Folks,

Last 2-3 days the uploads are non-existent. Any ideas as to whats going on.

???

0
Advertisement
#67 24-07-2005 11:27am

Drapper

Registered Users, Registered Users 2 Posts: 3,812 ✭✭✭

Join Date: October 2004

Posts: 3551

Macker1 wrote:

Folks,

Last 2-3 days the uploads are non-existent. Any ideas as to whats going on.

???

http://www.boards.ie/vbulletin/showthread.php?t=258724

0
#68 24-07-2005 3:49pm

Couch Potato

Registered Users Posts: 481 ✭✭

Join Date: August 2001

Posts: 438

Macker1 wrote:

Folks,

Last 2-3 days the uploads are non-existent. Any ideas as to whats going on.

???

I noticed it going to s***e on Friday

on 2meg service on Clonsilla mast

Download of 1.92Mbps
Upload of 17.4kpbs

What are IBB doing ??? why would they be capping upload ?

I have just bought a wireless/phone router to use with Blueface

0
#69 24-07-2005 4:34pm

Nevyn

Closed Accounts Posts: 43,045 ✭✭✭✭

Join Date: July 2002

Posts: 40757

Couch Potato wrote:

What are IBB doing ??? why would they be capping upload ?

I have just bought a wireless/phone router to use with Blueface

I have been looking at that and wanting one for a while but tbh
the susposed broad band connection we have with IBB has been far to
unstable for me to buy the phone and sign a contract if it will be sitting there
and I would be unable to use it or have people ring in on it.

Please do let us know how you get on with IBB and Blueface.

0
#70 24-07-2005 7:58pm

Adey2002

Closed Accounts Posts: 370 ✭✭

Join Date: August 2004

Posts: 350

Thaed wrote:

I have been looking at that and wanting one for a while but tbh
the susposed broad band connection we have with IBB has been far to
unstable for me to buy the phone and sign a contract if it will be sitting there
and I would be unable to use it or have people ring in on it.

Please do let us know how you get on with IBB and Blueface.

I am using IBB and blueface. Which unfortunately means that my 6yr old daughter in the UK doesn't get to speak with her father most nights of the week.

** Lodge an official complaint via email ti IBB. Wait 7 days to hear nothing then lodge a complaint with comreg. Theres a few of us going through that process at the moment. If enough do, maybe comreg will force IBB into doing something about this farce. **

0
#71 24-07-2005 8:37pm

kazoo106

Registered Users Posts: 505 ✭✭✭

Join Date: September 2002

Posts: 485

Below are the results from a 10MB/s IBB connection - Pretty dismal !!!!

0
Advertisement
#72 24-07-2005 8:42pm

PowerHouseDan

Registered Users, Registered Users 2 Posts: 6,659 ✭✭✭

Join Date: February 2004

Posts: 5647

Apparently the upload speed problem has something to do with The "Internet" To IrishBroad rather than our connection to our mast.

0
#73 24-07-2005 8:52pm

CuLT

Subscribers Posts: 9,716 ✭✭✭

Join Date: March 2001

Posts: 9316

powerhousedan wrote:

Apparently the upload speed problem has something to do with The "Internet" To IrishBroad rather than our connection to our mast.

I find it hard to fathom that "The Internet is Broken", to be honest.

0
#74 24-07-2005 9:13pm

PowerHouseDan

Registered Users, Registered Users 2 Posts: 6,659 ✭✭✭

Join Date: February 2004

Posts: 5647

Just Quoting what they said to a friend that rang them about it.

0
#75 24-07-2005 9:14pm

Jilm

Registered Users, Registered Users 2 Posts: 863 ✭✭✭

Join Date: December 2002

Posts: 792

kazoo106 wrote:

Below are the results from a 10MB/s IBB connection - Pretty dismal !!!!

How much does a 10Mb/s IBB connection set you back?

0
#76 24-07-2005 9:56pm

CuLT

Subscribers Posts: 9,716 ✭✭✭

Join Date: March 2001

Posts: 9316

Jilm wrote:

How much does a 10Mb/s IBB connection set you back?

To 56k?

0
#77 24-07-2005 10:06pm

Drapper

Registered Users, Registered Users 2 Posts: 3,812 ✭✭✭

Join Date: October 2004

Posts: 3551

lol

bump

0
#78 24-07-2005 10:34pm

AARRRGH

Closed Accounts Posts: 12,382 ✭✭✭✭

Join Date: July 2004

Posts: 11798

I'm Dublin city centre. For about 3 days my IBB connection has been very slow.

Annoying.

0
#79 24-07-2005 11:59pm

irlrobins

Registered Users, Registered Users 2 Posts: 7,541 ✭✭✭

Join Date: May 2005

Posts: 6934

Yea having same prob with upload speed as well. 2mb Breeze: 1.90 Mbps download but only ~100 kbps upload. On RTE mast.

Guess something wrong with the whole IBB system. Hope they get it fixed tomorrow.

0
#80 25-07-2005 12:48am

CuLT

Subscribers Posts: 9,716 ✭✭✭

Join Date: March 2001

Posts: 9316

Not the whole system, my neighbour two doors down on the business 2MB has perfect speeds up and down.

0
#81 25-07-2005 12:58am

irlrobins

Registered Users, Registered Users 2 Posts: 7,541 ✭✭✭

Join Date: May 2005

Posts: 6934

yea? thats the package i'm on. :-(

0
Advertisement
#82 25-07-2005 1:15am

Adey2002

Closed Accounts Posts: 370 ✭✭

Join Date: August 2004

Posts: 350

I know I have said this before, but log all of your contacts with IBB....

If It's not sorted then lodge an official complaint via email to IBB. Wait 7 days to hear nothing then lodge a complaint with comreg. Theres a few of us going through that process at the moment. If enough do, maybe comreg will force IBB into doing something about this farce.

0
#83 25-07-2005 1:28am

CuLT

Subscribers Posts: 9,716 ✭✭✭

Join Date: March 2001

Posts: 9316

Don't bother lodging it with IBB, go straight to Comreg; complaints from Comreg have to be dealt with because otherwise the company starts to lose marks on Comregs smiley-face meter.
Now that may just be policy for other telecoms companies, but I'm under the impression that no telecom can fob off a request from Comreg.

0
#84 25-07-2005 2:34am

irlrobins

Registered Users, Registered Users 2 Posts: 7,541 ✭✭✭

Join Date: May 2005

Posts: 6934

think you have to complain to your ISP first. If you don't get a reply in a certain amount of days then you can go to comreg. But u must make a resonable effort to solve with your supplier first.

See here for more details:

http://www.askcomreg.ie/about_us/default.asp?NCID=51

0
#85 25-07-2005 6:44am

CuLT

Subscribers Posts: 9,716 ✭✭✭

Join Date: March 2001

Posts: 9316

irlrobins wrote:

think you have to complain to your ISP first. If you don't get a reply in a certain amount of days then you can go to comreg. But u must make a resonable effort to solve with your supplier first.

See here for more details:

http://www.askcomreg.ie/about_us/default.asp?NCID=51

It's a shame that lodging with IBB won't actually work... just waste time

0
#86 25-07-2005 9:43am

andmor

Closed Accounts Posts: 37 ✭

Join Date: June 2005

Posts: 32

We have made our formal complaint to ComReg and they replied "We will contact Irish Broadband on your behalf and request that they
respond to you directly". That was on the 15th July. I spoke to a girl in ComReg and she told me that they do nothing for 10 days.

Needless to say no response from Irish Broadband so far and none expected in view of our dismal experience with them.

0
#87 25-07-2005 10:53am

spooky donkey

Registered Users, Registered Users 2 Posts: 5,042 ✭✭✭

Join Date: January 2002

Posts: 4863

Ive heard that comreg are not there to stop coms companies cheating on the public but rather to stop them cheating on each other. So they dont really care what service they give us. Can any one confirm or deny this one. As I have been concidering getting in touch with them my self.

0
#88 25-07-2005 11:01am

Drapper

Registered Users, Registered Users 2 Posts: 3,812 ✭✭✭

Join Date: October 2004

Posts: 3551

http://www.comreg.ie/_fileupload/downloads/CC01.pdf thier charter !

e-mail

and state in the heading of the email :- FOI 1997 Complaint about IBB and thier Telco licence!

query:- is the serivce provided by IBB withjin the licence they have been granted to the end user!

then state your compalint !!

they are required to respond within 2 days !

0
#89 25-07-2005 11:18am

Praetorian

Registered Users, Registered Users 2 Posts: 3,712 ✭✭✭

Join Date: November 2000

Posts: 3490

IBB has been very slow for me as well. 2 m/bit business package. Download max speed now 160 k/b per second. Upload max 50 k/b per second. But that's not the whole story, the uploads drop down to 0 frequently with an average speed of about 10-15 k/b per second!

0
#90 25-07-2005 11:27am

spooky donkey

Registered Users, Registered Users 2 Posts: 5,042 ✭✭✭

Join Date: January 2002

Posts: 4863

I hold on to the hope that some day it will actually work as its ment to.

0
Advertisement
#91 25-07-2005 11:38am

AARRRGH

Closed Accounts Posts: 12,382 ✭✭✭✭

Join Date: July 2004

Posts: 11798

Comreg are totally useless. Don't bother with them. Vote with your feet - move away from IBB!

Personally, I don't mind IBB (for reasons which I shall not elaborate on a public forum!!)

0