Blueface and Irish Broadband woes

EvilDoctorK

IBB have been pretty dreadful lately and obviously when the connection is poor (which is most of the time) the blueface quality is poor... however even when the connection is tolerable (pings fairly stable 0-2% packet loss going to my default gateway) the quality on blueface is quite poor

I ran a trace and noticed that the connection to sip.blueface.ie is routing via London (going from IBB to Level3) - clearly IBB has issues but is this not probably adding latency to the probelm also ?

Anyone else copy this on their traces to blueface - do they route via Level3's UK network too ?



1 <10 ms <10 ms <10 ms 192.168.2.1

2 398 ms 247 ms 82 ms guinness-vl-vlan-1.irishbroadband.ie [62.231.34.209]

3 440 ms 109 ms 14 ms DN42-as0-0-ibis-access.irishbroadband.ie [62.231.52.153]

4 27 ms <10 ms 14 ms DN42-ae0-50-ibis-gw.irishbroadband.ie [62.231.52.157]

5 14 ms 69 ms 27 ms lvl3gw.thn.packetexchange.net [212.187.197.193]

6 27 ms 42 ms 27 ms so-1-3-0.gar2.London1.Level3.net [212.113.3.29]

7 27 ms 14 ms 14 ms ge-0-3-0-0.bbr2.London1.Level3.net [4.68.128.125]

8 151 ms 55 ms 28 ms so-2-0.hsa2.Dublin1.Level3.net [4.68.128.118]

9 41 ms 28 ms 41 ms 213.242.106.14

10 28 ms 41 ms 27 ms 213.168.225.133

pizzahead77

Smart Broadband also routing through London

Tracing route to sip.blueface.ie [213.168.225.133]

over a maximum of 30 hops:



1 2 ms 2 ms 2 ms AolynkDslRouter.local.lan [192.168.1.1]

2 105 ms 18 ms 20 ms 84-203-0-1.mysmart.ie [84.203.0.1]

3 177 ms 21 ms 25 ms 84.203.130.117

4 250 ms 109 ms 30 ms pos2-0.ar04.ldn01.pccwbtn.net [63.218.52.1]

5 719 ms 450 ms 901 ms pos4-2.br02.ldn01.pccwbtn.net [63.218.12.166]

6 863 ms 605 ms 1165 ms bcr1-so-3-2-0.Londonlnx.savvis.net [206.24.169.9]

7 925 ms 438 ms 741 ms so-8-2.core2.London1.Level3.net [206.24.169.30]

8 391 ms 437 ms 1515 ms ae-0-56.bbr2.London1.Level3.net [212.187.131.178]

9 995 ms 457 ms 587 ms so-2-0.hsa2.Dublin1.Level3.net [4.68.128.118]

10 406 ms 279 ms 185 ms 213.242.106.14

11 676 ms 648 ms 584 ms 213.168.225.133



Trace complete.

steve-hosting36

Blueface have an IP allocation via Telecity, who do not peer in Dublin, hence the route around via London.

http://www.ripe.net/fcgi-bin/whois?form_type=simple&full_query_string=&searchtext=213.168.225.133&submit.x=9&submit.y=3

WillieFlynn

Below is my tracert from netsource. However I have never found any quality / latency issue with blueface.

When in Houston, Texas earlier this year I used blueface over a cable inter net connection with no problems.

Willie.


1 <1 ms <1 ms <1 ms ******* [***.***.***.***]
2 16 ms 17 ms 17 ms ******* [***.***.***.***]
3 22 ms 19 ms 19 ms *******.netsource.ie [***.***.***.***]
4 21 ms 23 ms 21 ms rt001dub.netsource.ie [212.17.32.97]
5 23 ms 23 ms 21 ms 217.173.97.177
6 20 ms 19 ms 21 ms 217.173.97.109
7 34 ms 31 ms 33 ms pos11-0-pr1.LON.router.COLT.NET [212.74.64.18]
8 33 ms 31 ms 33 ms sprint-ppi.LON.router.COLT.NET [212.74.64.190]
9 46 ms 47 ms 47 ms sl-bb20-dub-1-3.sprintlink.net [213.206.129.121]

10 46 ms 45 ms 45 ms sl-gw1-dub-0-0-0.sprintlink.net [80.93.0.67]
11 45 ms 47 ms 43 ms sle-telec2-3-0.sprintlink.net [80.93.1.98]
12 46 ms 51 ms 43 ms 213.168.225.133

*** I have removed this info.

WillieFlynn

EvilDoctorK wrote:

IBB have been pretty dreadful lately and obviously when the connection is poor (which is most of the time) the blueface quality is poor... however even when the connection is tolerable (pings fairly stable 0-2% packet loss going to my default gateway) the quality on blueface is quite poor
1 <10 ms <10 ms <10 ms 192.168.2.1

2 398 ms 247 ms 82 ms guinness-vl-vlan-1.irishbroadband.ie [62.231.34.209]

3 440 ms 109 ms 14 ms DN42-as0-0-ibis-access.irishbroadband.ie [62.231.52.153]

4 27 ms <10 ms 14 ms DN42-ae0-50-ibis-gw.irishbroadband.ie [62.231.52.157]

The latency problems you are having are with in Irish Broadband's network. The delay within their network is over ten time that of when it leaves them even though it goes via London rather than just a few Km.

If the one way latency goes above 200ms, it will be hard to hold a normal conversation, without an anoying gaps and both parties starting to talk at the same time.

If you get a chance try blueface from lower latency conection and you will find that it is as good as a normal phone.

Other than asking Irish Broadband to sort out the latency within their net there isn't anything you can do.

Willie.

WillieFlynn

pizzahead77 wrote:

Smart Broadband also routing through London

Tracing route to sip.blueface.ie [213.168.225.133]

The Smart trace time look quite poor. Are you having any problems using blueface's service?

I might have to think twice about moving from netsource to smart even though the are very much cheaper. If it is going to cause problems with VoIP.

Willie

causal

Tracing route to sip.blueface.ie [213.168.225.133]

1 1 ms 1 ms 1 ms XXXXXXX
2 10 ms 8 ms 9 ms XXXXXXX
3 10 ms 10 ms 30 ms dbln.XXXXXXX.inet.ntl.com
4 13 ms 11 ms 10 ms dbln.XXXXXXX.inet.ntl.com
5 10 ms 15 ms 42 ms dbln.XXXXXXXinet.ntl.com
6 10 ms 45 ms 10 ms dbln.XXXXXXXinet.ntl.com
7 24 ms 24 ms 22 ms 213.242.106.37
8 27 ms 23 ms 23 ms so-6-0.hsa2.Dublin1.Level3.net [4.68.115.26]
9 25 ms 25 ms 28 ms 213.242.106.14
10 64 ms 53 ms 24 ms 213.168.225.133

Pinging sip.blueface.ie [213.168.225.133] with 32 bytes of data:

Reply from 213.168.225.133: bytes=32 time=25ms TTL=49
Reply from 213.168.225.133: bytes=32 time=25ms TTL=49
Reply from 213.168.225.133: bytes=32 time=23ms TTL=49
Reply from 213.168.225.133: bytes=32 time=24ms TTL=49

Ping statistics for 213.168.225.133:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 25ms, Average = 24ms

The above is on an ntl 2Mbps/200kbps connection.
OP -as Willie said - your latency problem is within IBB

causal

Cabaal

My Esat line 1024K/256k

C:\> ping sip.blueface.ie
Pinging sip.blueface.ie [213.168.225.133] with 32 bytes of data:

Reply from 213.168.225.133: bytes=32 time=12ms TTL=56
Reply from 213.168.225.133: bytes=32 time=13ms TTL=56
Reply from 213.168.225.133: bytes=32 time=12ms TTL=56
Reply from 213.168.225.133: bytes=32 time=13ms TTL=56

Ping statistics for 213.168.225.133:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 12ms, Maximum = 13ms, Average = 12ms

BigMoose

From my IBB connection:

Pinging sip.blueface.ie [213.168.225.133] with 32 bytes of data:

Reply from 213.168.225.133: bytes=32 time=32ms TTL=54
Reply from 213.168.225.133: bytes=32 time=33ms TTL=54
Reply from 213.168.225.133: bytes=32 time=34ms TTL=54
Reply from 213.168.225.133: bytes=32 time=32ms TTL=54

Ping statistics for 213.168.225.133:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 32ms, Maximum = 34ms, Average = 32ms

Rarely have any problemswith blueface and IBB - guess i'm not on an oversubscribed mast and I bloody hope it stays that way!

causal

BigMoose wrote:

Rarely have any problemswith blueface and IBB - guess i'm not on an oversubscribed mast and I bloody hope it stays that way!

BigMoose which mast are you on? OP is on Guinness.

Cabaal - I like those pings (i.e. I'm jealous )

causal

fisab

Cabaal wrote:

My Esat line 1024K/256k

I'm using a local wireless provider in Cork and I ping to blueface at 140-180ms. The call quality is excellent (though there is a little echo from time to time - not enough to annoy though).
I can ping to Skytel at 70ms though so if I do begin to have trouble with my connection to blueface, I can always fall back on Skytel.

EvilDoctorK

Thanks guys - I was fairly sure that it was IBB's problem (quelle surprise!) - just curious about the London issue.

Before IBB went to the dogs, about 6/8 weeks ago for me, Blueface was superb on their network most of the time .. and i've used it on other connections too and it's been brilliant

Oh to get a proper ISP !

steve-hosting36

Smart have joined INEX so that should help a lot soon...

BigMoose

I'm on Belmont - although am reluctant to say in case every other bugger that lives near it signs up!!

causal

BigMoose wrote:

I'm on Belmont - although am reluctant to say in case every other bugger that lives near it signs up!!

LOL, I hear you. That's why when anyone out my way asks is NTL any good, I tell them it's cr@p*

causal

*not really true

fisab

steve-hosting36 wrote:

Blueface have an IP allocation via Telecity, who do not peer in Dublin, hence the route around via London.

My pings to sup.blueface.ie have halfed since last night. They were 140-160ms, now they are 60-70ms

Has the routing changed?

causal

run

tracert sip.blueface.ie

from the command prompt and it'll show the route taken by your packets.

causal