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Opticians Online

  • 22-09-2005 10:50am
    #1
    sovtek
    Closed Accounts Posts: 2,485 ✭✭✭


    I just re ordered contacts from them. I used them about a year and a half ago and they were grand.
    I have gotten emails since that time to re order. Well this time i did.
    When I went to re order it showed the price for the same contacts as "total cost €111". When I checked the charge to the CC it was €163.
    They sent a "confirmation" email saying how long they would take and then an order number. There is no invoice of any kind or showing any total cost.
    They have an Irish number and a UK number. I called both...the Irish one gets me the voice mail for some guy and the UK number is a fax.
    Has anyone had any problems with these people before?


Comments

  • #2
    Gone West
    Registered Users, Registered Users 2 Posts: 6,374 ✭✭✭Gone West


    163 is most likely the net cost (after VAT, duty, and Shipping and handling has been added on.)

    Read the small print? :)


  • #3
    sovtek
    Closed Accounts Posts: 2,485 ✭✭✭sovtek


    FuzzyLogic wrote:
    163 is most likely the net cost (after VAT, duty, and Shipping and handling has been added on.)

    Read the small print? :)

    But that's the thing...there was no small print...there wasn't even a total after I clicked submit.


  • #4
    sovtek
    Closed Accounts Posts: 2,485 ✭✭✭sovtek


    I've just reached someone at the Irish number and the guy who answered "hello" said it was a wrong number. This seemed to be after he remembered something...like "oh yeah I've forgotten all about that scam".


  • #5
    mikeruurds
    Registered Users, Registered Users 2 Posts: 1,870 ✭✭✭mikeruurds


    That's a pity...

    I purchased a year's supply of lenses from them last year and the transaction went through without a hitch.

    This year I ordered from a german seller on Ebay and was also very satisfied. I don't know what made me not return to Opticians Online, but after hearing your story I'm glad I did!

    I hope that it works out for you.

    Mike


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