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ATT: Admins - Helpdesk?

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  • 22-09-2005 3:10pm
    #1
    Gilgamesh
    Closed Accounts Posts: 2,239 ✭✭✭


    Hi there,

    I was just wondering if there is some sort of turnaround for helpdesk issues?

    thing is, after getting the advice from Gordon last week, I opened a tickets in relation to ab interaction forum, and of course, what it would cost me to get this put in place.

    the ticket was opened on the 15th of this month, and put to the category 'Averts' (at least to the advertising option in there) but to date I have not had a single reply on it.

    is there anything I can do about this, or does no reply mean no interest?
    I know that you guys have got as lot to do as it is, but I woudl really appreciate at least some feedback on this

    cheers

    Gilga
    Post edited by Shield on


Comments

  • Options
    #2
    seamus
    Registered Users Posts: 68,317 ✭✭✭✭seamus


    :(


  • Options
    #3
    Beruthiel
    Moderators, Social & Fun Moderators Posts: 42,362 Mod ✭✭✭✭Beruthiel


    is he talking about the smod helpdesk?!
    our turnaround is mighty swift mister :p


  • Options
    #4
    Gilgamesh
    Closed Accounts Posts: 2,239 ✭✭✭Gilgamesh


    well, I put in int the department 'Adverts' as Gordo told me to.


  • Options
    #5
    Beruthiel
    Moderators, Social & Fun Moderators Posts: 42,362 Mod ✭✭✭✭Beruthiel


    I imagine that is an Admin you're looking for then....
    they're
    ermm
    busy
    ish...


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    #6
    Gilgamesh
    Closed Accounts Posts: 2,239 ✭✭✭Gilgamesh


    was what I was kinda thinking ;)


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  • Options
    #7
    Beruthiel
    Moderators, Social & Fun Moderators Posts: 42,362 Mod ✭✭✭✭Beruthiel


    then it would have been wise to say so :p
    will change the heading for ya


  • Options
    #8
    Oriel
    Banned (with Prison Access) Posts: 5,154 ✭✭✭Oriel


    Yeah, there's some considerable debate going on at present about whether or not to rename the fourm to simply "desk".


  • Options
    #9
    Cloud
    Registered Users Posts: 5,049 ✭✭✭Cloud


    Or "Help Eventually".

    Seriously though, I'll look into this...

    J.
    --


  • Options
    #10
    Boston
    Closed Accounts Posts: 17,163 ✭✭✭✭Boston


    I was wondering the same. I've a ticket in adverts about some banner adds I'd like to go into rotations for a week - 9 days, starting this weekend.


  • Options
    #11
    Gilgamesh
    Closed Accounts Posts: 2,239 ✭✭✭Gilgamesh


    Beruthiel wrote:
    then it would have been wise to say so :p
    will change the heading for ya


    thanks for that, much appreciated :)
    Cloud wrote:
    Or "Help Eventually".

    Seriously though, I'll look into this...

    J.
    --

    and for this.

    I hope the ticket isn't too unclear, if so, am willing to explain further what I am looking for.

    cheers


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  • Options
    #12
    grimloch
    Registered Users Posts: 3,688 ✭✭✭grimloch


    I've one I put in a bit over a month ago. The admins are clearly busy people with all this server business going on and the sticky somewhere did say it takes a while.

    Of course it's perfectly feasible that I'm being thick and doing something wrong.


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    #13
    Beruthiel
    Moderators, Social & Fun Moderators Posts: 42,362 Mod ✭✭✭✭Beruthiel


    I'm guessing the latter....

    :D


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