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NTR's EazyPass Rip Off

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  • 23-09-2005 9:36am
    #1
    DaBull
    Closed Accounts Posts: 9 ✭


    Despite the savings that NTR make from customers using EazyPass (not having to pay staff to take cash, faster throughput of traffic, etc.) EazyPass customers are charged a monthly fee of €1.21. On querying this with NTR, I was told it was "an insurance and admin charge".

    Looks like yet another example of NTR ripping off their customers and the motoring public!

    I have asked NTR to explain to me why EazyPass customers are penalised for using the more cost-efficient system and why we are singled out for this charge (probably because they have our credit card numbers and can just take it but I'll reserve judgement on that until I receive their reply!!).

    Insurance and admin are overheads that every business has so it is unreasonable to single out EazyPass customers for what is a completely bogus charge as far as I am concerned.


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    #2
    DaBull
    Closed Accounts Posts: 9 ✭DaBull


    NTR's reply is simply that the charge is included in the (4,679 word) terms and conditions on their website. They do not bother to justify it.

    This is clearly a case of NTR taking advantage of having their customer's credit card numbers and inventing a bogus charge as an excuse to help themselves to our money! This is another reason for the government to put an end to NTR's ongoing abuse of their monopoly.


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    #3
    Dingatron
    Registered Users Posts: 2,694 ✭✭✭Dingatron


    Yeah I was a bit miffed at having to pay this "insurance and admin charge" although fully aware of it. Insurance should be an optional charge. I would have prefered to buy the box outright and its then up to me to look after it etc.


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    #4
    BrianD
    Closed Accounts Posts: 7,221 ✭✭✭BrianD


    Let Senator Shane Ross know!


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    #5
    useeme
    Registered Users Posts: 307 ✭✭useeme


    Its a fact, it costs more to use easypass.


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    #6
    MrPudding
    Registered Users Posts: 9,788 ✭✭✭MrPudding


    General Motors wrote:
    Its a fact, it costs more to use easypass.
    If it is a fact then I am sure you will have no problems posting up the information that shows it. It's not that I don't believe you, it just seems to go against common sense.


    MrP


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    #7
    rondjon
    Closed Accounts Posts: 195 ✭✭rondjon


    MrPudding wrote:
    If it is a fact then I am sure you will have no problems posting up the information that shows it. It's not that I don't believe you, it just seems to go against common sense.MrP

    Did you read the top of this post at all?
    DaBull wrote:
    EazyPass customers are charged a monthly fee of €1.21. On querying this with NTR, I was told it was "an insurance and admin charge".

    So, if you're not an Eazypass user, you're not paying this extra charge at all.

    Just for completeness, here is the details of the extra charges.


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    #8
    MrPudding
    Registered Users Posts: 9,788 ✭✭✭MrPudding


    rondjon wrote:
    Did you read the top of this post at all?



    So, if you're not an Eazypass user, you're not paying this extra charge at all.

    Just for completeness, here is the details of the extra charges.
    I understand all that, I know it is a rip off. I have misread his post. For some reason I though he meant that it was more expensive for NTR to run and that was why it cost us more.

    My apologises. I'll get me coat.

    MrP


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