BT Billing, Anyone i can complain to apart from BT?

flop

Hi All,

I need to sort these muppets out. Can i complain to Comreg/Consumer Affairs regading their inept billing system?

Cheers
Flop

Raytown Rocks

Flop

If you have an issue you can indeed contact comreg.
http://www.odtr.ie or
http://www.comreg.ie

same site
They are the people to assist you.

Chef

Sponge Bob

and

http://www.btireland-sucks.com/

Drapper

Sponge Bob wrote:

and

http://www.btireland-sucks.com/

lmfao

flop

Thanks for the info Chef, I will be contacting them very soon in relation to my problem.

Love the site Spongbob!!!, perhaps you should publish testimonials from dis-satisfied customers?

Cheers
Flop

wardie214

I had a problem with them and they totally ignored me. I phoned (several times), emailed and wrote, so eventually I got on to ComReg who then got back on to BTwho in turn rang me.

Sponge Bob

flop wrote:

Love the site Spongbob!!!, perhaps you should publish testimonials from dis-satisfied customers?
Flop

Not my site flop but if you write a glowing testimonial I suspect I know who to send it to

flop

Grand, as soon as the debacle is over i'll send you the details.

Flop

Sparky

im really peed off with bt, there BB service is good i wont fault them on that, but there customer service as you know is crap. i have rang up about my recent bill which tbh was alot, for BB plus €216.00 and has fecked up other direct debits in my account.
anyway i was on hold, then got through gave details and was on hold, for so long i gave up because i had plans, so ive emailed 4 times already and no reply, so i am canceling from these fckers, i dont care if their service ie BB is good, but i dont want the hastle of enormous bills.
But im only 4 months with them so i assume ill have to fork out a cancelation fee, and i have their phone service too so do they have me between a rock and a hard place?

Benny_Cake

Definitely complain to Comreg.After a few months spent pursuing these jokers about a billing problem Comreg sorted the matter out for me and got me a letter of apology in the space of a few days.Excellent service.