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IBB in Blanch down for 5 hours now
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pete wrote:that looks like someone's plonked a slowly swaying tree in between you and the high site.
hummm sounds like a IBB fob, you sure you dont work for them ?
sure the trees have no leaves now can't use that excuse.........0 -
ah but not all trees are deciduous....Drapper wrote:hummm sounds like a IBB fob, you sure you dont work for them ?
sure the trees have no leaves now can't use that excuse.........0 -
Ahh, well, I was one of the guys on here, that read all the bad reviews and thought, any kind of internet will work....I'll give it a try.
First they hocked us up to the Clonsilla mast....when the techies left we had an "just okay" connection.
Problem though...they gave us the wrong Subnet mask, luckily we thought that it seemed wrong, and fixed it ourself, but I called em to check anyway. Result...10 mins on the phone, and the answer was: Yea, thats the wrong one, you should have 255....Eh? yea!?!?!? Took us 10secs to see....
Few days later....hardly any connection, getting 8kbs constantly, this is on the 2mb/2mb....I called their support again, get informed that yea, theres around a 50% packet loss on my line....gee thanks! Get informed that the tech will check up on the line and call me back. 20 mins later comes the callback, yea we've "done" something to the line, should be better now, but will need a techie out to your house as well. Eh...okay.
So in under a week, they had to send somebody out to fix the line..
When I came home the line was dead. no Signal what so ever. So whatever he did, he did it in reverse!
I called them the next day and gave out F*** - Result, tech would urge the schulding department to come out to my place, that was on a tuesday, (had it installed the wednesday before) get promissed 120% to receive a call and a techie would be out the same week....monday next week...still no call.
I call em and give out ****. But its a bank holiday and the guys there are only "partimers" and cannot do anything as nobody else is in.....eh?
Tuesday, still no callback, call em again, gets a nice guy on the phone, who can see that there is problems and is supprised that nothing has happened, promissed to call the shecduling department straight away, and flag it to them...but as it was 5 mins to 5 and they close at 5, I shouldnt expect a callback that day...........3 mins later I got the call.
Got the techies out next day, first thing out the guys mounth..."This should never have been installed" - WTF!?!?!
- Seems they have other companies, set up the antennas for them, and they get paid for each one they set up. So they just smack it up and leave it as it is....
They changed my connection to Ballycoolin, which then gave us an improvement of between 4-12DB! - Was going from 13-20 before, now we got 24 consantly.... nice one.
I called em and told em that either we canceled the entire thing, or they gave us a cut in the price. So we got a months free connection, as they are working on digging more cables down up there...fair enuff, if it was working...
Then it worked okay, slow 30kb/s but stabile - for 2 days then at 12pm. the flipping thing broke down COMPLETLY and been like this sinces thursday.
Now they need somebody else out to fix the antenna, so that it will work again.
Well, tell ye what. They will be picking the bleeding thing up from my front lawn! and they can bring it to the junk yard where it belongs.
Digiweb, give me two secs and I'll be signing up with you guys..... :v:
So if anyone else is having problems, just let em know how you feel...its the best way, so far they have been going along with a "as long as it goes, it goes" which just doesnt work.0 -
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