Metro Users: Are you Happy with your Service? Post Here Please...

blobert

Hello Folks,

I know there is another Metro thread going but I wanted to start one asking the people who have actually got the product installed (I'm sure there must be some at this stage) what they think of it.

I'm currently using IBB but looking for an alternative. Metro sounds ideal but before I sign up I want to make sure that people are happy with it and it will not turn out to be another IBB.

So if any Metro users could post your first impressions and opinions of the service here, lot of us would appreciate it.

Thanks

Sparky

when i get it installed, ill make sure you will be the first to know.

Maskhadov

can everyone post how long they have been waiting, I think Digiweb are extremely inefficent at installations.

Sparky

since 24th of september, paid by CC so the order would off been made quick.

ricey

I was told it will take up to 6 weeks.....fek sake but lets just hope its
going to be worth it.

Sparky

6 weeks, jesus, its a good thing i didnt cancel my bt BB just yet, Btw your limerick so i hope its less for dublin, hopfully.
I know turnaround is ten days, so i suppose i shouldnt be complaining just yet
Aslong as they dont ring this week, im up to my chin in work to do.

blobert

Thanks for the posts guys, hopefully we'll get some more info soon as a few installations take place...

Richard Dower

Ricey..appreciate any feedback on the service as i am also in Limerick and considering.

mcloughj

Hi. I'm a newbie here, but i have 3mb metro for the last week and a half. SO far so good... almost. A couple of niggly things and maybe some could help.

The good:
1. Faster than BT by a mile (have seen sustained 350kb/sec downloads)
2. Good pings [ping 82.195.136.36 came in at 14ms]
3. Pretty quick installation (less than 2weeks, I'm in clondalkin)

The bad:
1. Having trouble accessing yahoo mail (via web) really strange.
2. Can't track download usage
3. Not much info on website
4. two emails sent to tech support with no answers.
5. can access newsgroups through outlook.

The yahoo mail thing is weird. still have my bt connection so when i switch back to it it works fine, on digiweb its a no go.

Any help would be appreciated.
Cheers
funzo.

blobert

mcloughj wrote:

The good:
1. Faster than BT by a mile (have seen sustained 350kb/sec downloads)
2. Good pings [ping 82.195.136.36 came in at 14ms]
3. Pretty quick installation (less than 2weeks, I'm in clondalkin)

Well this sounds very promising

Big Nelly

Ok as I mentioned in the BF forum have been having problems with BF2 connections using UTV so was going to change to Metro.....anyone use this for gaming online? do you have good pings? what games do you play! really need a good connection speeds for online gaming so is Metro good????

mcloughj

I play City of Heroes, haven't had any problems, no dropped connections, no lag.

zoro

mcloughj wrote:

1. Faster than BT by a mile (have seen sustained 350kb/sec downloads)
2. Good pings [ping 82.195.136.36 came in at 14ms]
3. Pretty quick installation (less than 2weeks, I'm in clondalkin)

You've just become a VIP on the broadband forum

ZeRoY

mcloughj wrote:

The good:
1. Faster than BT by a mile (have seen sustained 350kb/sec downloads)
2. Good pings [ping 82.195.136.36 came in at 14ms]
3. Pretty quick installation (less than 2weeks, I'm in clondalkin)

The bad:
1. Having trouble accessing yahoo mail (via web) really strange.
2. Can't track download usage
3. Not much info on website
4. two emails sent to tech support with no answers.
5. can access newsgroups through outlook.QUOTE]

Metro user in Dundalk, same good points as mcloughj althought I have no issues with yahoo mail or other pages, I would check MTU size on PC..?

ricey

5. can access newsgroups through outlook.

What you mean by that? sounds like a good thing not a bad thing.


I think there is a hold up in Limerick, there is something wrong with the mast
on the clarion.

mcloughj

Opps!

Meant' to read 'can't access'

And as an update, i just recieved an email from a tech rep about the yahoo mail problem.

mikeruurds

Hey Funzo (mcloughj)

Where are you in Clondalkin? I'm just behind the Green Isle and I've been told that I can't get it yet.

Thanks

Mike

mcloughj

I'm in Woodford, close to the shops.

ricey

mcloughj wrote:

Opps!

Meant' to read 'can't access'

And as an update, i just recieved an email from a tech rep about the yahoo mail problem.

Em thats something i need, but why use outlook?
Try Newsleecher or Grabit.

digitaldr

What's the phone service like?

mickger

Its good to see someone actually has the service now and it looks like it gonna be top notch. Just have a question for you mcloughj. Is the modem they supply a cable modem? Have you a wireless router in your set up? Tia

mcloughj

^^What's the phone service like?

'fraid i can't say yet, as i haven't tried it... my last phone bill had 10 calls on it and the wife made those!


^is the modem they supply a cable modem? Have you a wireless router in your set up?

It is a cable modem, 'Thompson' brand. It's got USB and Ethernet connections, and inputs for two phone lines. Had to order a new router as it wouldn't work with my belkin adsl router. Should have it on friday, i'll post how it goes either way.

The yahoo mail problem is now solved, thanks to their tech support... it was a problem on my end not theirs (ZeRoY was right!).


Cheers

Sparky

just a few Q's @ mcloughj

When did you order the metro?
Whereabouts are you located?

philologos

I think magnet should be just as good when they come to install ADSL2

mcloughj

^^Sparky:


When did you order the metro?
the afternoon of the 14th of september, Installed on the 27th

Whereabouts are you located?
I'm in woodford, clondalkin. It's kinda close to the redcow roundabout, about ten min walk from clondalkin village

Sparky

ah cool, im in Terenure/ Harolds cross area, so id be closer to 3 rock, i ordered on the 26th.

digitaldr

mcloughj wrote:

Had to order a new router as it wouldn't work with my belkin adsl router.

I've got a Belkin router too and am very happy with it - great range. It's just a wireless router - no dsl modem built in. What model is/was yours?

arcane99

I think someone is telling porkys.

I had engineers out for a clondalkin installation and told me they cant as only one mast at the moment and is located in town. I live in Riversdale, only 2 min walk from Woodford and five min walk to the IBB siac mast. This part of clondalkin is located in a type of valley so I find it hard to believe.

pugleon

Depends on where in fairness. Top of woodfords as high as you'll get, why do ya thing IBB's mast is there on end end of monastery rd/woodford. Riversdale is down the end of that hill and very low down. Lot blocking line of site to town...

1huge1

Sparky_S wrote:

6 weeks, jesus, its a good thing i didnt cancel my bt BB just yet, Btw your limerick so i hope its less for dublin, hopfully.
I know turnaround is ten days, so i suppose i shouldnt be complaining just yet
Aslong as they dont ring this week, im up to my chin in work to do.

i would of thought it would be less time for limerick because not as many people would using the service
huge population differnece
dublin 1 and a half million
limerick city 140,000

ricey

1huge1 i think there is a problem with the mast, ring digiweb and ask.