Last Mile BB is flippin' slow! OK NOW!

Seanie M · 13-10-2005 10:07am #1

My fiancée and I got Last Mile Boradband installed yesterday. They were quick on the install waiting period I have to say, which was only a week. But, our connection, which is at 10Mbps, the download speed is piss poor. our dial-up is faster on loading the same sites than on the so-called 'broadband'.

Anyone else on Last Mile with similar problems?

Seanie.

Ronan|Raven · 13-10-2005 10:10am

Your connection between your pc and their piece of equipment connecting you to the network is running at 10mb. However your speed between the equipment and their base station is 512kbps. It has improved slightly lately I have noticed but during peak times it grinds to a crawl as well.

XDA · 13-10-2005 10:17am

I have lastmile at home in Longford for the last 6 weeks or so, its a 512K connection and it is fine. If yours is slow you should contact their support desk, as generally the service seems to be pretty good.

Regards

XDA

Seanie M · 13-10-2005 10:17am

But line tests are telling me I'd be downlading at 1.8K/sec average - I got over 2.5K on the dial up!

XDA · 13-10-2005 10:38am

then there's definitely something wrong, i get about 50K/sec download. Call their support desk and complain.

XDA

Seanie M · 13-10-2005 10:57am

Got it atfull capacity now - turns out the receiver/router needed to be reset - should have happened automatically when we first connected, but it didn't. Last Mile staff were quick to respond, so kudos to them on that one!

Seanie.

PlasmaFish · 13-10-2005 11:30am

Can you do a Tracert to i.e heanet.ie and google.com
just to see if there is many radio hops before it gets the Internet backbone.

Last Mile BB is flippin' slow! OK NOW!

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