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File Missing Error

  • 31-10-2005 10:40am
    #1
    pogcica
    Registered Users, Registered Users 2 Posts: 213 ✭✭


    windows wont start a file is missing or corrupt-install<windowsroot>\system32\ntoskrnl.exe

    A friend is getting this error when starting his laptop,I have googled the problem but any hits i got eg,forums on the topic were to techie for me and/or didn't seem to resolve the problem.
    I also tried searching boards posts but its disabled.
    I will be picking up said lappie later so any suggestions/help would be kindly appreciated.

    its an ACER t212(OR SOMTHING, ABOUT 3AND HALF YRS OLD)
    OH YEA RUNNING XP PRO
    Can i use the XPdisc and just do a repair?

    THANKS in advance


Comments

  • #2
    tman
    Closed Accounts Posts: 16,339 ✭✭✭✭tman


    has she been pissing about trying to change the windows boot screen?
    if so, it should just be a case of restoring that file from cd...
    (you may even be able to boot into safe mode if that file is missing/corrupt iirc... i have a feeling i'm wrong there though)


  • #3
    jcoote
    Registered Users, Registered Users 2 Posts: 3,968 ✭✭✭jcoote


    could u get a screen shot of boot.ini file it could be that thats corrupted


  • #4
    Dampsquid
    Registered Users Posts: 681 ✭✭✭Dampsquid


    Could be a failing hard disk! Maybe that file is on a bad sector and therefore unreadable.


  • #5
    pogcica
    Registered Users, Registered Users 2 Posts: 213 ✭✭pogcica


    I guess a screenshot is out of the question as it wont get far enough on startup.I believe it was a fresh install that was working.He did say he had turned off and on a few times with no problems then suddenly got the error.
    would it be a bios problem or is it just the windows software?


  • #6
    astrofool
    Registered Users, Registered Users 2 Posts: 16,847 ✭✭✭✭astrofool


    usually a hard disk problem, could try to reinstall windows over the current install, see if that fixes it,


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  • #7
    pogcica
    Registered Users, Registered Users 2 Posts: 213 ✭✭pogcica


    Im off to work now please keep suggestions coming
    any links to hard drive checking type software reccomended?


  • #8
    timeout
    Registered Users, Registered Users 2 Posts: 919 ✭✭✭timeout


    pogcica wrote:
    would it be a bios problem or is it just the windows software?

    If it was a bios problem it might not even give you any screen, so its either a bad hd or just windows ****ed up.

    1. See if you can boot to safe mode, if so just perform a system restore.
    2. Boot to a command promt using cd and run chkdsk /r,could sort also.
    3. Find out what hd it is from the BIOS and then u can go to the manufactur's website and download the diagnostic tool from it. Depending on size it could take up to an hour to complete, but at least u'll know if the HD is dead or not.


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