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lost Sky Sub card? procedure?

  • 21-03-2002 5:12pm
    #1
    ifconfig
    Registered Users Posts: 880 ✭✭✭


    I have a Sky subscription card but my 18mth
    old perpetually takes it out of the card slot.
    I always get to recover the card as he usually
    pushes it in the air gap under the decoder box
    or under the VCR. This time I can't find it
    for love nor money.

    Can Sky simply cancel a card and re-issue?
    Anyone got experience on this and turnaround
    times or charges,etc?

    -e.


Comments

  • #2
    dmeehan
    Registered Users, Registered Users 2 Posts: 2,457 ✭✭✭dmeehan


    i dunno what to do
    i'd say ringing sky would be your best bet...


  • #3
    chris
    Closed Accounts Posts: 10 ✭chris


    If you ring sky they will issue a new card, the will charge you a fee for this not sure how much.


  • #4
    ifconfig
    Registered Users Posts: 880 ✭✭✭ifconfig


    Phoned Sky today for a replacement subscription
    card (I guess they cancel the original one
    and re-issue the replacement). They charge
    10quid UKStg or 16.3Euros approx for a replacement
    card (ouch) including postage and packing.
    They were willing to do an express overnight
    courier delivery for the same amount.

    --e


  • #5
    freetoair
    Closed Accounts Posts: 102 ✭✭freetoair


    Eirin, a handy tip for you. When you get the replacement card, cut about 1/3 off it. When placed in the digibox it can't be removed by little fingers. Put a small bit of masking tape on the card to ensure a tweezers can grip it if you ever want to reove it again !!


  • #6
    ifconfig
    Registered Users Posts: 880 ✭✭✭ifconfig


    Hi FTA :)

    Actually your advice is actually the advice offered to me by the
    Scottish lass who took my call last Friday.

    I laughed recently when I saw a thread on this forum entitled
    the patter of tiny feet (or words to that effect). When I saw
    the headline of the thread I assumed it was about this
    phenomenon of toddlers being fascinated by the attractive
    Sky subscription cards. Our fellow had a daily routine since
    he could reach that slot by removing it and placing it somewhere
    cryptic for us to solve :)

    the tip sounds very practical indeed. I'll try it once I receive
    the (10UkStg) card (grrrrrr...)

    --e


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