CGI help needed

mayhem#

Lads,

Haven't done any CGI in a while and need a bit of help.
Have a look here:
http://www.greenbrierinn.com/book2.htm
and tell me why I'm getting an internal server error when I click submit...

Much apreciated,!

dahamsta

Internal Server Errors are a pain in the hole, however...

Q1. What CGI language are you using?

Q2. What OS are you running on?

Q3. Have you looked at the logs?

Q4. What's the '=' about? (...inn.com/=/cgi-bin/GM...)
adam

seamus

Yeah,
....greenbrierinn.com/=/cgi-bin/GMFormMail.pl
Looks like it may be a problem.

Get the logs. /var/www/logs/error_log or something similar depending on your OS.

In fact just ignore my post and read dahamsta's like I didn't

(I'm getting a 404 which is why I think maybe the '=' is the problem)

mayhem#

Originally posted by dahamsta
Internal Server Errors are a pain in the hole, however...

Q1. What CGI language are you using?

Q2. What OS are you running on?

Q3. Have you looked at the logs?

Q4. What's the '=' about? (...inn.com/=/cgi-bin/GM...)
adam

A1. Perl

A2. Linux

A3. Yup, don't make any sense to me...

A4. mistake (corrected now).

I'm still stuck on this and it's getting irritating now!
Just need a mailto form without using the Eircom one the site is using now..
Any tips?

dahamsta

Ok, first thing you do is add this to the top of the Perl script, just under the hash-bang (#!/path/to/perl):

use CGI::Carp qw(fatalsToBrowser);

That'll print errors to the screen aswell as logging them. Let's see what that spits at us before we go any further.

adam

mayhem#

Done that, but it doesn't seem to do anything...

dahamsta

Ok, how about posting the relevant lines from the logs. Run the script a few times from your browser and 'tail' the error_log from the shell.

adam

mayhem#

It all makes no sense to me.
Eat your heart out:

[09/Apr/2002:20:10:18 +0100] "GET /title14.gif HTTP/1.0" 304 - "-" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; Q312461; (R1 1.1))"
195.238.44.248 - - [09/Apr/2002:20:10:18 +0100] "GET /GMFormMail%20Example_files/clearpixel.gif HTTP/1.0" 404 307 "-" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; Q312461; (R1 1.1))"
195.238.44.248 - - [09/Apr/2002:20:10:20 +0100] "GET /cgi-bin/GMFormMail.pl?TO=info@bite-ltd.com&SUBJECT=Booking+for+Greenbrier+Inn&RETURN=http%3A%2F%2Fwww.greenbrierinn.com%2Fthanks.htm&Name=&Address1=&Address2=&Address3=&Email=&Telephone=&Fax=&Check+in+Date=1&Check+in+Month=January&Check+in+Year=2002&Check+out+Date=1&Check+out+month=January&Check+out+year=2002&No+of+people=1&Number+of+rooms=1&+type+of+room=Double&Payment+Method=Credit+Card&Credit+Card+Type=&Comments=&FormsButton1=Submit HTTP/1.0" 500 588 "-" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; Q312461; (R1 1.1))"
195.238.44.248 - - [09/Apr/2002:20:10:23 +0100] "GET /title14.gif HTTP/1.0" 304 - "-" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; Q312461; (R1 1.1))"
195.238.44.248 - - [09/Apr/2002:20:10:24 +0100] "GET /GMFormMail%20Example_files/clearpixel.gif HTTP/1.0" 404 307 "-" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; Q312461; (R1 1.1))"
195.238.44.248 - - [09/Apr/2002:20:10:25 +0100] "GET /cgi-bin/GMFormMail.pl?TO=info@bite-ltd.com&SUBJECT=Booking+for+Greenbrier+Inn&RETURN=http%3A%2F%2Fwww.greenbrierinn.com%2Fthanks.htm&Name=&Address1=&Address2=&Address3=&Email=&Telephone=&Fax=&Check+in+Date=1&Check+in+Month=January&Check+in+Year=2002&Check+out+Date=1&Check+out+month=January&Check+out+year=2002&No+of+people=1&Number+of+rooms=1&+type+of+room=Double&Payment+Method=Credit+Card&Credit+Card+Type=&Comments=&FormsButton1=Submit HTTP/1.0" 500 588 "-" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; Q312461; (R1 1.1))"
195.238.44.248 - - [09/Apr/2002:20:10:30 +0100] "GET /title14.gif HTTP/1.0" 304 - "-" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; Q312461; (R1 1.1))"
195.238.44.248 - - [09/Apr/2002:20:10:31 +0100] "GET /GMFormMail%20Example_files/clearpixel.gif HTTP/1.0" 404 307 "-" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; Q312461; (R1 1.1))"
195.238.44.248 - - [09/Apr/2002:20:10:32 +0100] "GET /cgi-bin/GMFormMail.pl?TO=info@bite-ltd.com&SUBJECT=Booking+for+Greenbrier+Inn&RETURN=http%3A%2F%2Fwww.greenbrierinn.com%2Fthanks.htm&Name=&Address1=&Address2=&Address3=&Email=&Telephone=&Fax=&Check+in+Date=1&Check+in+Month=January&Check+in+Year=2002&Check+out+Date=1&Check+out+month=January&Check+out+year=2002&No+of+people=1&Number+of+rooms=1&+type+of+room=Double&Payment+Method=Credit+Card&Credit+Card+Type=&Comments=&FormsButton1=Submit HTTP/1.0" 500 588 "-" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; Q312461; (R1 1.1))"
195.238.44.248 - - [09/Apr/2002:20:10:35 +0100] "GET /title14.gif HTTP/1.0" 304 - "-" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; Q312461; (R1 1.1))"
195.238.44.248 - - [09/Apr/2002:20:10:36 +0100] "GET /GMFormMail%20Example_files/clearpixel.gif HTTP/1.0" 404 307 "-" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; Q312461; (R1 1.1))"
195.238.44.248 - - [09/Apr/2002:20:10:37 +0100] "GET /cgi-bin/GMFormMail.pl?TO=info@bite-ltd.com&SUBJECT=Booking+for+Greenbrier+Inn&RETURN=http%3A%2F%2Fwww.greenbrierinn.com%2Fthanks.htm&Name=&Address1=&Address2=&Address3=&Email=&Telephone=&Fax=&Check+in+Date=1&Check+in+Month=January&Check+in+Year=2002&Check+out+Date=1&Check+out+month=January&Check+out+year=2002&No+of+people=1&Number+of+rooms=1&+type+of+room=Double&Payment+Method=Credit+Card&Credit+Card+Type=&Comments=&FormsButton1=Submit HTTP/1.0" 500 588 "-" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; Q312461; (R1 1.1))"
195.238.44.248 - - [09/Apr/2002:20:10:41 +0100] "GET /title14.gif HTTP/1.0" 304 - "-" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; Q312461; (R1 1.1))"
195.238.44.248 - - [09/Apr/2002:20:10:41 +0100] "GET /GMFormMail%20Example_files/clearpixel.gif HTTP/1.0" 404 307 "-" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; Q312461; (R1 1.1))"
195.238.44.248 - - [09/Apr/2002:20:10:43 +0100] "GET /cgi-bin/GMFormMail.pl?TO=info@bite-ltd.com&SUBJECT=Booking+for+Greenbrier+Inn&RETURN=http%3A%2F%2Fwww.greenbrierinn.com%2Fthanks.htm&Name=&Address1=&Address2=&Address3=&Email=&Telephone=&Fax=&Check+in+Date=1&Check+in+Month=January&Check+in+Year=2002&Check+out+Date=1&Check+out+month=January&Check+out+year=2002&No+of+people=1&Number+of+rooms=1&+type+of+room=Double&Payment+Method=Credit+Card&Credit+Card+Type=&Comments=&FormsButton1=Submit HTTP/1.0" 500 588 "-" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; Q312461; (R1 1.1))"

dahamsta

That's your access log. The error log is in the same directory. The name is usually a dead giveaway.

You should probably change the ACTION of your form to POST by the way. GET won't handle as much data as POST.

adam

seamus

Also, I found that turning warnings on (#!/path/to/perl -w) allows the page to load, and places the errors up on the screen. Which might help a bit.

Pablo

do you really expect someone to send the cc details over httpd ?