Can't get RTE :(

dekurt

Hi guys,

I'm posting this just incase anyone has come across a similar situation:

My Irish Sky box shows all the subscription channels correctly e.g. Sky Sports, but everytime I go to RTE et al, I get the error message:

For your information 08: This program is not available

Any ideas as what to do would be appreciated. I've reset the box, and got Sky to resend the activation signal, but still no joy. (The box, a new Pace one, was bought separately)

Thanks in advance,

Kurt

Genghis

Kurt,

Are you getting the UK channels. A few rare cases have been mentioned here of Irish subscribers who end up with the UK EPG - i.e. they get all the BBC's TV and Radio, ITV and ITV 2, C4, C5 etc., but not RTE?

Or is it that you get neither?

dekurt

Thanks for the reply Genghis,

Unfortunately I'm not getting the UK channels e.g. BBC (they aren't on the EPG). RTE and the rest are showing up in the EPG, but I cannot view them. I've already spoken to someone who had the same problem, and they cured it by resetting the box. Maybe I'll need to send the box back

DMC

What error are you getting on 214 and 215? Is it the same as RTÉ?

dekurt

Thanks Damo,

Channel 214 (showing up as BBC ONE NI on the EPG) is displaying the same error.

Channel 215 (showing up as BBC 2 NI on the EPG) is being displayed NP.

Are I right in thinking that Sky think I'm in the North?

Thanks very much

DMC

How long do you have it installed?

If you have it less than 24 hours, it can take that long for BBC 1 NI to appear.

HTH,

Damo.

Mossy Monk

try tuning in the UK channels on Other Channels

byte

Ring Sky Tech Support and tell them what's wrong. They'd be able to sort it out from their end. IIRC, something to do with the way the card was activated. IE it didn't do so properly.

dekurt

Thanks for all the replies guys, I was at my nerve's end

My hat goes off to Damo, in the end RTE did appear. After a peculiar run of events, it turns out that the digibox was switched off overnight from the mains (having been activated about 12 hours previously), and switched on before I checked it again in the morning! After the second activation from Sky, noting had changed. Quite simply, the box just needed to be left on :rolleyes:

Many thanks,

Kurt

p.s. todays lesson: keep women away from electronic goods