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Komplett.ie

Gelmir · 2002-09-04 10:27:43

Has anyone had any experience of returning stuff to them? I recently bought a burner and now it has to go back because it faulty. They want me to pay the return charges. this can't be right.

04-09-2002 11:27am

#1

Gelmir

Closed Accounts Posts: 34 ✭

Join Date: January 2002

Posts: 22

Has anyone had any experience of returning stuff to them?

I recently bought a burner and now it has to go back because it faulty. They want me to pay the return charges. this can't be right.

0

Comments

#2 04-09-2002 1:13pm

Lump

Registered Users, Registered Users 2 Posts: 10,984 ✭✭✭✭

Join Date: November 1999

Posts: 10663

Thats normally the way it works, you pay to ship it to the company, they fix it, and pay to send it back to you.

John

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#3 04-09-2002 2:16pm

spongebob

Closed Accounts Posts: 6,143 ✭✭✭

Join Date: August 2001

Posts: 5560

make sure the shipping costs are pre-agreed but they should agree to re-imburse you up to €10 for shipping faulty product.

get a note added to the RNA number on the matter.

M

0