UTV Launch Flat-Rate Internet Package

Gaz

Do some of you people not leave your houses ? I dont know about you but 5 hours a day is loads.

When i get home from work i dont logon till bed time .... just a suggestion, dont flame me, but get out a bit more.

Lemming

UTV ... you beautiful, beautiful babies!!!

Just gotta convince the olds ... they're a little wary abou the call setup fee and how much of a saving they'll really get on voice calls.

Ah .... I get to keep my @dna.ie address after all.

you beautiful, beautiful babies!!!


Eircom ... one less person (& their family too) you'll be getting extortion money out of. CAN YOU FEEL IT ... UMM .. yeahhhhhh .. take it Eircom.

Martin-UTVi

considering the service for 150 hours a month - if all these 150 hours are not used up within the month - will the remaining hours carry over to the next month?

This is not in the spirit that the service is meant - the 150 hour limit is not a rigid limit. For instance someone using the service for 175 hours with a fair % of peak usage will not see their account terminated. This is not a tiered service, and as such the 150 hour limit is a guide which will enable us to ensure that the service is not abused by a few to the detriment of many. Hope this doesn't sound harsh, or like I'm evading the question.....but by being open about a figure we hope customers will understand how the service works.

So there is no "carry over" from a previous month.

crawler

Had a look at the voice rates for UTVip - they look high compared to Esat , except on a couple of areas.......lets not get carried away though, what is more important - voice charges or data charges...people will choose and they ARE better that Eircom at first glance. They have to make margin somewhere and we do want them around in 6 months time!

I still think it's an excellent deal and I'm signing up - Bye bye Eircom ( god , that feels good!!)

Martin-UTVi

Say i start September 16, decide to stop. So in November I send the letter. They receive 16 November. Sounds like the last day of the 3rd month following receipt would be 28th of Feb???

Our mistake - corrected.

but a bit confused on the ould sums -"UTVip will support usage of up to 150 hours off-peak use monthly. That’s around 5 hours per day, 5 days per week"

Another typo - should be 7 days per week

El_MUERkO

2 questions:

1: When I sign up do i keep the phone number i have or do i have to get a new one from UTV?

2: Is the connection rate similar to that ofr your free dial up?

I will most likely sign up for this service cause it'll save me about 80 euros a month

LoBo

Originally posted by Darth Homer
Do some of you people not leave your houses ? I dont know about you but 5 hours a day is loads.

When i get home from work i dont logon till bed time .... just a suggestion, dont flame me, but get out a bit more.

I'm sure many others, like me, have to share their home PC & internet with the rest of the family. There are 6 of us in my house using the internet. I would say we would use at least 5 hrs offpeak / weekday, and possibly 10+ hrs offpeak / weekendday. Hence my earlier questions about the 150hr limit + email warnings.

5 hrs a day is plenty for ONE user, sure. Just a suggestions, dont flame me, but think a little.

Martin-UTVi

1: When I sign up do i keep the phone number i have or do i have to get a new one from UTV?

Continue with your current number.

2: Is the connection rate similar to that ofr your free dial up?

Not sure what you mean here......you are terminating on the same hardware and using the same bandwidth as the current dialup - your connection rate should be identical......but your call charges should go down

I'm moving house soon (~3 weeks) if I sign up now can I switch the service to my new house when I move? Whats your policy on this?

Not 100% sure on this (give us a call in a day or so), but I'd expect we'd charge you an admin fee (approx €10....?) to deprovision and reprovision your CPS (as Eircom charge us...). May not be so if you migrate your number etc.

spongebob

Here's an anomaly....

Local
Evening Eircom 1.26
Evening UTVip 0.95
Weekend Eircom 1.26
Weekend UTVip 0.95

Eircoms best offpeak price is with the circle of friends 10% discount to their geographic POPS for the pay as you go service

Thats 1.26 -(1.26*0.1) = 1.134c

After you have used up the 150 hours you are better off ringing the Eircom POP at Local/Weekend UTV rates for 0.95 instead of what Eircom would charge themselves at 1.134 with circle of friends.

In fact ya get that cheaper rate EVEN without signing up to the UTV restricted use Monthly plan ....... as the FAQ sez.

M

The Cigarette Smoking Man

Good to see a bit of cheap internet access coming our way.

I've one question as a follow up to the connection one, do you have any plans to upgrade your network (now that half of the country is going to move over ) so that I don't get traceroutes like this:

3 fa4-0-0.core1.cra.dublin.eircom.net (159.134.192.33) 11.325 ms 5.606 ms 4.999 ms
4 pos5-0-0.core1.8av.newyork.eircom.net (159.134.191.106) 73.592 ms 77.906 ms 73.519 ms
5 acr2-so-3-3-1.newyork.cw.net (206.24.193.157) 76.012 ms 74.285 ms 73.804 ms
6 agr4-loopback.newyork.cw.net (206.24.194.104) 72.453 ms 77.148 ms 72.725 ms
7 dcr1-so-7-2-0.NewYork.cw.net (206.24.207.73) 73.637 ms dcr2-so-6-2-0.newyork.cw.net (206.24.207.185) 75.464 ms dcr2-so-7-3-0.newyork.cw.net (206.24.207.205) 72.993 ms
8 bcr1.thamesside.cw.net (166.63.210.61) 158.385 ms 157.616 ms 156.228 ms
9 car1.thamesside.cw.net (166.63.210.1) 156.935 ms 154.422 ms 155.304 ms
10 nevada-telecom.thamesside.cw.net (166.63.214.22) 161.212 ms 164.757 ms 159.373 ms
11 BNR-4.DUB-01-atm2-1-1.nevadatele.com (195.218.126.245) 175.495 ms 168.670 ms 169.774 ms
12 bel-bgp1-atm3-0-2.nevadatele.com (195.218.126.230) 103.699 ms 102.298 ms 106.138 ms
13 BEL-AGG-7200-01-FE11.nevadatele.com (213.185.196.137) 102.216 ms 104.819 ms 104.769 ms
14 bel-line-7200-01.nevadatele.com (213.185.196.13) 103.671 ms 107.307 ms 104.717 ms
15 213.185.211.226 (213.185.211.226) 108.439 ms 106.445 ms 108.475 ms
16 pop3.utvinternet.com (194.46.8.64) 104.498 ms 105.034 ms 104.345 ms



3 rt001dub.ie.vianw.net (212.17.32.97) 8.063 ms 8.056 ms 8.113 ms
4 rt001thl.uk.vianw.net (195.102.254.69) 19.365 ms 19.427 ms 19.147 ms
5 r1thl.vianw.net (213.2.253.1) 19.105 ms 19.380 ms 19.120 ms
6 ge3-0.br1.lnd6.gbb.uk.uu.net (195.66.224.16) 19.266 ms 19.379 ms 21.759 ms
7 srp4-0.cr1.lnd6.uk.gbb.uu.net (158.43.194.225) 19.513 ms 19.205 ms 19.394 ms
8 pos6-0.cr2.bhx2.alter.net (158.43.253.154) 23.442 ms 22.832 ms 22.879 ms
9 pos0-0.cr1.bhx2.alter.net (158.43.253.65) 24.485 ms 24.576 ms 24.531 ms
10 pos6-0-0.cr2.bfs1.gbb.uk.uu.net (158.43.254.134) 30.563 ms 31.034 ms 30.936 ms
11 fddi0-0.gw3.bfs1.pipex.net (158.43.229.3) 30.610 ms 31.329 ms 30.620 ms
12 nevatele01-gw.pipex.net (158.43.116.18) 31.936 ms 32.173 ms 31.985 ms
13 BEL-AGG-7200-01-FE11.nevadatele.com (213.185.196.137) 33.179 ms 32.359 ms 32.362 ms
14 BEL-LINE-7200-01.nevadatele.com (213.185.196.13) 32.977 ms 33.039 ms 32.392 ms
15 213.185.211.226 (213.185.211.226) 35.290 ms 35.358 ms 35.662 ms
16 mail.d-n-a.net (194.46.8.11) 35.132 ms 35.395 ms 35.889 ms

Venom

Hi Martin

Is it possable to pay extra to get more hours (I know spoony asked, but it wasnt answered) like €58 per month for 250-300 hours?

Also what will the connection speed be like, as the old Esat no limits sucked speed wise. Will I still be connected at 64k on my isdn line with your service?

Martin-UTVi

Here's an anomaly....

?!?

I've one question as a follow up to the connection one, do you have any plans to upgrade your network (now that half of the country is going to move over ) so that I don't get traceroutes like this:

I see 104ms for Eircom.....and 35ms for Via - these are both pretty healthy and I can't see a problem. Is it the number of hops? If so, then this is immaterial to your access speeds/pings etc for games et al.

spongebob

indeed. No INEX or even LINX connection it seems.

AND it looked like Nevada Telecoms fault too, ask them what they are up to.

At least UUNET peer with Nevada in England and not in the US

M

drjolt

I'll certainly be signing up just as soon as I get home. I'd like to add my voice to those suggesting that some kind of automated notification for users who are approaching excessive usage, but otherwise, the service looks great.

De Rebel

Originally posted by Martin-UTVi

?!?


I see 104ms for Eircom.....and 35ms for Via - these are both pretty healthy and I can't see a problem. Is it the number of hops? If so, then this is immaterial to your access speeds/pings etc for games et al.

The responses are fine just now, wait until the american brats get home from skool and clog up the californian ip highways. Thats when the transatlantic hops become a problem. Try the same tracert at 11.00pm IST.

Meh

Originally posted by Martin-UTVi
I see 104ms for Eircom.....and 35ms for Via - these are both pretty healthy and I can't see a problem. Is it the number of hops? If so, then this is immaterial to your access speeds/pings etc for games et al.

I think maybe he's concerned about being router through the UK/New York, instead of going through INEX.

NevadaTele definitely do have INEX peering though:

2  serial3-1-1.cr003.cwt.esat.net (193.120.242.37)  29.798 ms  6.509 ms  6.490 ms
 3  vlan501.rt501.cwt.esat.net (193.95.137.124)  48.020 ms  21.884 ms  47.156 ms
 4  vlan53.rt002.cwt.esat-x.com (193.95.130.153)  6.702 ms  49.578 ms  47.535 ms
 5  ge0-0.core002.cwt.esat-x.com (193.95.129.18)  47.844 ms  6.506 ms  49.681 ms
[b] 6  pos2-0.br001.inex.esat.net (193.120.59.26)  33.869 ms  7.371 ms  52.637 ms
 7  irdub-inex.global-vpn.net (193.1.208.198)  8.169 ms  47.751 ms  47.143 ms[/b]
 8  195.218.126.161 (195.218.126.161)  60.633 ms  68.881 ms  15.959 ms
 9  bel-bgp1-s4-16.nevadatele.com (195.218.126.226)  47.422 ms  44.991 ms  47.168 ms
10  bel-agg-7200-02-fe11.nevadatele.com (213.185.196.141)  61.028 ms  47.775 ms  34.459 ms
11  bel-line-7200-01.nevadatele.com (213.185.196.13)  18.572 ms  49.900 ms  49.331 ms
12  213.185.211.226 (213.185.211.226)  46.314 ms  61.000 ms  70.992 ms
13  pop3.utvinternet.com (194.46.8.64)  59.963 ms  45.786 ms  47.481 ms

From an Esat leased line in Dublin. Perhaps it's just a routing problem with Eircom?

Tippex

Originally posted by Meh
Perhaps it's just a routing problem with Eircom?

Since it is Ericom we are talking about I don't think there is any perhaps about it.

Martin-UTVi

indeed. No INEX or even LINX connection it seems. AND it looked like Nevada Telecoms fault too, ask them what they are up to. At least UUNET peer with Nevada in England and not in the US

I really don't think you'll find bandwidth or access speeds a problem, and we certainly have the capacity and peers. Feel free to sign up for a free dialup tonight and give it a go before coming across http://www.u.tv/internet/services

Nevada currently peer at LINX and at INEX. Not sure about the INEX peer cause the last I heard everyone was capped at 2meg and it was being "downed" for some repair/upgrade work.

The Cigarette Smoking Man

Originally posted by Martin-UTVi
I see 104ms for Eircom.....and 35ms for Via - these are both pretty healthy and I can't see a problem. Is it the number of hops? If so, then this is immaterial to your access speeds/pings etc for games et al. [/B]

I see:
108 to mail.dna.ie from Eircom
8 to ns.iol.ie from Eircom

38 to mail.dna.ie from Via
11 to ns.iol.ie from Via

It does actually effect your ping for games, the more hops the higher the ping. Also the more hops the more likely you are to come across a bury link which will make it worse.

As for browsing the web, your right, it only makes a tiny difference. What I meant was, are you planning to connect to the INEX.

spongebob

....for their shaggy arsed peering.....and in the US too.

Could be a hangover from Kpnqwest days.

When will the Eircom-Nevada route be fixed then Martin.... gamers await with bated breath.

M

zynaps

Originally posted by Darth Homer
Do some of you people not leave your houses ? I dont know about you but 5 hours a day is loads.

When i get home from work i dont logon till bed time .... just a suggestion, dont flame me, but get out a bit more.

Well, not all people live in such a wholesome way :P
I used to get online when I woke up at 6pm on nolimits, and not log off till 8-10am the next morning, every day basically.
Bloody muds

Then again, I failed school and so forth.
It's a wonder Esat still hasn't booted me... (jinx?!).

Down to about 5 hours a day I guess now though, due to actually being "busy" with things "outside the house", I think they're called

Anyway, great offering for anyone who actually has a life, Utv

I hope to bollo enough people start signing up for this that eircom scutter themselves, and the situation with flat rate calls moves on from the stagnant way it's in.

Sláinte

zynaps

daveg

Fmcgrath perhaps with NTL you should consider your options. I think you pay an extra €5 (approx) for NTL World giving free internet access at weekends (12am Friday to 8am Monday) which totals 224 hours per month approx.

Therefore:

NTL World €5 (approx) for 224 hours per month free internet access

UTV €29.99 for 150 hours free

If having access during the week bothers you, you could buy some of the esat hours and it would still be cheaper...

Tellox

sorry if this is a dumb question, but i have to give ntl a months notice before they cut me off, is there any way to get UTV's new service before that month is up? Im on their weekend package if it makes any difference

The Cigarette Smoking Man

Lets partially blame Eircom! They have peering in the INEX and the LINX too. Having peering doesn't actually mean they use it though as you have to arrange with each ISP to peer with them. I think it'll be in UTVs interest to start peering with the other ISPs when they get a good few users as it'll save them money on international bandwidth.

** Edit:

Here's another traceroute from the Heanet router in the INEX

Markievicz>trace mail.dna.ie

Type escape sequence to abort.
Tracing the route to mail.dna.ie (194.46.8.11)

1 schiphol-atm3-0-9-inex.hea.net (193.1.195.185) 12 msec 8 msec 12 msec
2 158.43.111.41 12 msec 12 msec 8 msec
3 ge3-0.xr1.dub2.gbb.uk.uu.net (158.43.152.1) 16 msec 12 msec 12 msec
4 so3-1-1.tr2.lnd9.gbb.alter.net (158.43.253.57) 20 msec 24 msec 20 msec
5 POS2-0.BR1.LND9.Alter.Net (146.188.7.246) 24 msec 20 msec 24 msec
6 146.188.41.46 100 msec 100 msec 100 msec
7 zcr2-ge-2-0-0.Londonlnt.cw.net (166.63.222.130) 100 msec 100 msec 100 msec
8 bcr1-so-7-0-0.Thamesside.cw.net (166.63.211.201) 104 msec 104 msec 104 msec
9 car1.Thamesside.cw.net (166.63.210.1) 104 msec 108 msec 104 msec
10 nevada-telecom.Thamesside.cw.net (166.63.214.22) 108 msec 112 msec 120 msec
11 BNR-3.DUB-01-atm2-1-2.nevadatele.com (195.218.126.241) 116 msec 132 msec 136 msec
12 bel-bgp1-s4-16.nevadatele.com (195.218.126.226) 44 msec 44 msec 36 msec
13 BEL-AGG-7200-02-FE11.nevadatele.com (213.185.196.141) 36 msec 36 msec 36 msec
14 BEL-LINE-7200-01.nevadatele.com (213.185.196.13) 36 msec 36 msec 36 msec
15 213.185.211.226 40 msec 40 msec 40 msec
16 mail.dna.ie (194.46.8.11) 40 msec 40 msec 40 msec

Fmcgrath

Daveg Thanks for the input as regards NTLworld.
Too be honest i am quite happy with NTLworld what with their weekend deal but to be honest I do like to spend around an hour or so firing of mail and browsing a bit "Of an evenin'".

To be honest with you, I belive this is the beginning of something very positive and unless very mistaken it has to shake the other ISP's out of their complacency. UTV were the first to be proactive and the main point is...

UTV have shown themselves to be proactive now, SO when there is a better offering I believe that that better offering will be from UTV. By signing with them now I should be in the right place waiting to catch the ball.

TIZLOX: whatya rekon youre in the same predicamnt as me as regards NTLworld. Any feelings?

crawler

Ok did some number crunching to work out the best value for money...here is what I came up with!

I worked out the cost per Kbps / hour for each of the offerings , here is how they compare :-

EsatBT

30 hours @ 56k - .0089c per kbps / hour
60 hours @ 56k - .0074c per kbps / hour
90 hours @ 56k - .0069c per kbps / hour

UTV

150 hours @ 64k - .00312c per kbps / hour
150 hours @ 56k - .00357c per kbps / hour

Assumes :-
You use your full allocation of hours
You actually get 56k at standard dial up ( unlikely ) but the same calc is used for both so it's a constant
all the usual obvious stuff!

In General UTV voice rates are higher than Esat IN PARTICULAR Mobile , UK and US- except for some of the Irish Stuff.

This is just a quick calc so E&OE open to correction etc etc .. disclaim disclaim disclaim!

crawler

Doh! Rates are Euro not Cent - sorry! multiple by 100 for Cent.

Scott Taunton

I'd like to thank everyone at IOFFL for the positive comments, feedback and above all support.

Without giving you the full PR blurb, we're delighted to be able to launch UTVip and expand choice for Irish Internet users. We only wish we could have done it sooner and can't believe that through lack of competition in ISP services in ROI that you've had it so bad.

Hopefully, we can expand on this with 24/7 and broadband offerings which we've developed for NI. As you all know though, it's not completely in our hands. We'll do our best!

Thanks again

Scott Taunton
Managing Director
UTV Internet

dahamsta

I wonder when Bill Murphy and Philip Nolan are going to come on the IrelandOffline boards and talk to us...

adam

Scott Taunton

I note some concerns about cutting people off beyond the 150 hour mark. How would users feel about UTVi charging our discounted local rate for calls beyond that?

That'd be 0.95 cent per minute. If thought to be beneficial, we'll introduce that to our T's and C's from tomorrow.

Scott Taunton
Managing Director
UTV Internet

Mark_irl

I've used utv internet for ages and there the best, customer service like I've never experienced and quality product, now i can get off peak internet acces at a rate I can afford, perfect!!! Eircom can kiss my very very happy ass, just signed up online!!

De Rebel

Originally posted by Scott Taunton
I note some concerns about cutting people off beyond the 150 hour mark. How would users feel about UTVi charging our discounted local rate for calls beyond that?

That'd be 0.95 cent per minute. If thought to be beneficial, we'll introduce that to our T's and C's from tomorrow.

Scott Taunton
Managing Director
UTV Internet

Scott

First off, congratulations on the product

Second, well done for turning up here, and the same to Martin

.95 cent per minute sounds harsh, Eur29.99 for 150 hours is .33 cent per minute so that would be a steep climb. But of course it would be better than being locked out, dumped or whatever.

It seems like there is room for a range of products. Already mentioned were concurrent subscriptions (i.e 2X Eur 29.99 for 128K access) Consecutive subscriptions (2X Eur 29.99 for 300 hours access) The idea of a minute rate after 150 hours isn't bad, but it should be one of a number of options. And if its going that way, how about a warning e-mail after 130 hours, and every 10 hours thereafter.

Still, i keep pinching myself. The MD of an Irish Communications company participating in a discussion forum and musing about product design ..... are we in heaven or what

All that worries me is that I might wake up and find another EirCriminal bill in my letterbox ...........

Nuphor

I've used utv internet for ages and there the best, customer service like I've never experienced and quality product, now i can get off peak internet acces at a rate I can afford, perfect!!! Eircom can kiss my very very happy ass, just signed up online!!

I couldn't agree more. I've used UTV now for well over a year, and I easily get my fastest connections over my dacs'ed line with UTV. Customer service is truly excellent aswell.

I'll be signing up as soon as I nab my mother's credit card tommmorow. (Hey, I'm a student. And I'm currently unemployed. Shur what can ya do).

Couldn't of happened at a better time either. Got a bill for €358 yesterday.

Rags

I knew utv wouldnt let us down. I think someon menctioned this but is it possible to connect using 2 isdn lines if you buy 2 packages? Oh and a warning email is a good idea for users reaching their limit.

Thanks utv

De Rebel

Originally posted by dahamsta
I wonder when Bill Murphy and Philip Nolan are going to come on the IrelandOffline boards and talk to us...

adam

talk "to" us ????????????

talk "at" us, talk "down to" us, talk "over our heads", perhaps

but talk "to" us ??????????????

:rolleyes:

Ronan|Raven

All that will stop me form ordering this product is if UTV'S call prices are higher than esats as during the day the line is used a good deal for voice calls. If it works out more or less the same then im sure ill subscribe. Shame about the 2 hours disconnect but hell its better than paying 100 euro+ very month.

mike65

I 've just signed up (thank God for credit cards!).

What can I say that has'nt been....except maybe that now this product is here, when Errorcom respond (and they will) not one of us should move our acount even if and this is a big if Eircoms service is slightly cheaper.

He who comes late to the market gets stuffed!

BTW Is'nt is ironic that the saviour of this Republics domestic internet market is a TV station based in a foreign state, says it all really.

Mike.

p.s I just checked that 25 ppl are reading this thread!

segadreamcast

Originally posted by Scott Taunton
I note some concerns about cutting people off beyond the 150 hour mark. How would users feel about UTVi charging our discounted local rate for calls beyond that?

That'd be 0.95 cent per minute. If thought to be beneficial, we'll introduce that to our T's and C's from tomorrow.

Scott Taunton
Managing Director
UTV Internet

Scott - yes, that would be *extremely* beneficial, and I can't emphasise that enough really :P.

Stupid question, can we sign up for more than one account per phone number? ^_^;; Heh heh...

Well done Scott, Martin and the rest of the UTV crew - I'm not quite old enough to buy you lot a drink, so how would you feel about a few free Diet Coke's?

Inf

Just about to print out the DD form now, niceone UTV on goving us this product
Any idea if isdn users will be able to get it for both lines? i have 4 ppl in my house that use the net, i use it quite a bit as does my mam.

oeNeo

I think that e-mail notification when you surpass 130hours and then every 10 hours after that is a great idea, or some kind of warning anyway.

_sheep

Just said i better put in my 2c, thanks utv you 'are teh win' as they say.

MD of UTV internet replying to posts and pitching ideas to users????, umm yes please .

On the whole .95c a minute after limit, great idea, better than getting kicked off the serivce.

David C

Congrats to UTV for providing this service first of all...

I currently have IOL No Limits @ 56k but am considering to change over to UTV because of the ISDN-64k support..

The only concern is the 150hrs thing.. Will the "View Account" section on the site show how many remaining hours available on login?
That would be very helpful to me, rather than having to run seperate dial-up monitor software to prevent myself from going over..

Thanks again!

gurramok

Originally posted by daveg
Fmcgrath perhaps with NTL you should consider your options. I think you pay an extra €5 (approx) for NTL World giving free internet access at weekends (12am Friday to 8am Monday) which totals 224 hours per month approx.

Perhaps you are forgetting something:
Afaik Ntl require you to change your voice calls to them when you sign up for Ntl world, this new UTV offer requires the same.
Always thought Ntl is only 48 hrs off-peak at weekend though.
The UTV option is spread out as its off-peak during week as well.

So you can only choose one !

As well as the internet offer, the voice call option is very attractive for me to switch to utv. Big savings ahead i reckon

aidan_dunne

Thank you, thank you, thank you, thank you, thank you, thank you, thank you, thank you UTV Internet!

Everybody should sign up for this, tell your friends, post messages about it on as many message boards/forums as possible (I've just done F1Racing.net and I'll post it on other boards as well later on), just generally spread the word and get as many people to sign up for this as possible. The two reasons for this are:

1: Show Eircom that there is a demand for flat-rate, despite what they may think and,

2: Take business (and more importantly, money!) away from Eircom and shaft them the same way they've been shafting all of us for years.

I just hope Eircom are reading this now and are $hitting themselves with fear. Eircom, you've butt-f**ked all of us for long enough. Bend over, b!tch, and prepare to be well and truly butt-f**ked by UTV and all your (soon to be) former customers. HAHAHAHAHAHA!

Oh happy days!

P.S. A question for either of the UTV people, if you get a chance to answer. Despite the launch of this product, will you still be campaigning and negotiating for a proper FRIACO product? I hope so because, while this is a major step, in the long run I think what everybody would ultimately want is proper, 24/7 flat-rate internet access. And, by the way, from your negotiations with Eircom, is there any indication that this might happen soon or are they still as stubborn as ever?

Raskolnikov

Originally posted by megasheep


On the whole .95c a minute after limit, great idea, better than getting kicked off the serivce.

Yep, i think i agree with this idea

I was going to sign up for the Esat, i nearly made a big mistake!!

DeVore

I think its an excellent and longover due move that the companies who provide access actually engage in dialogue with the users.

I've known for quite some time that people just want a fair deal. Already people here are suggesting ways to more fairly limit time online when UTV were only saying "hey guys, just dont over use it and we wont kick you, overuse being about 150 hours a month".

This is the "spirit of the agreement" that wasn't defined before...

I think it might come as a shock to a lot of telcos that while there may be a lot of hatred for them, its more because they hide away and treat their customers like leechs rather then assets.
Engaging in dialog here has cleared a few minor owwies from UTV's T's and C's and their product offering, and its all the better for it...

Didnt they used to call that "Market Research"?
Maybe I'm just oldskool...

DeV.

hmmm

Originally posted by Scott Taunton
I note some concerns about cutting people off beyond the 150 hour mark. How would users feel about UTVi charging our discounted local rate for calls beyond that?

Yes it would. Currently I'm thinking of mixing and matching your 150 hours or so with an 1891 via IOL. If there was something like this, I'd just use UTV all the time when accessing the net. Depends I guess on whether you really want people who will approach and possibly exceed the 150 hour mark

Tom Dunne

Originally posted by mike65
BTW Is'nt is ironic that the saviour of this Republics domestic internet market is a TV station based in a foreign state, says it all really.

Mike.

I was just thinking the same thing - we have to rely on a company outside the state to provide us with decent, affordable internet access and we have to rely on another to give us decent, relatively affordable digital television.

When will Irish companies listen to us, the people who pay their wages?

Well done UTV, and no disrespect intended with the above comments.

TD.

ando

I've never seen so many ppl's names under the 'Users Browsing the Forum:' !!!!

BTW, I've just signed up for UTVip. My only quiery is, it did not give the option for ISDN? It did say if you have any additional numbers... I dunno if it was correct with what i did, but I put in my second ISDN number in the 'additional numbers' box...?

anyway, thx UTV ppl, I really needed something like this to come along, to help with study and work

Kevok

Originally posted by Scott Taunton
I note some concerns about cutting people off beyond the 150 hour mark. How would users feel about UTVi charging our discounted local rate for calls beyond that?

That'd be 0.95 cent per minute. If thought to be beneficial, we'll introduce that to our T's and C's from tomorrow.

Scott Taunton
Managing Director
UTV Internet

Yeas Please!

That would be ideal for me, i will no doubt go over the 150 hours, so i would prefer to be charged the extra rather than run the risk of being kicked off the service.

Thnx Scott.