UTV Launch Flat-Rate Internet Package

jonski

Originally posted by Malcolm

We will of course provide an easy migration path for UTVip customers who subsequently wish to convert to any DSL service which we launch.

Convert me Lord...convert me plzzzzzz

Scottish

Malcolm,

thanks for the response. Sounds promising, but it will be good if you could keep us up to date with any timeframe that you might have. I think you'll find that the people that have switched over to your service would be happy to stick with you, even if it means waiting for this product, as long as we know how long the wait will be. UTV have been excellent with communication so far. So good that I have almost started watching your channel

crazyasafox

Since Scott post regardin the new hardware/software going in has there been any updates on the ping issue as for me alot of others I am sure this is a major problem
Cheers

Malcolm

Originally posted by crazyasafox
Since Scott post regardin the new hardware/software going in has there been any updates on the ping issue as for me alot of others I am sure this is a major problem
Cheers

Information on hardware/software upgrades

UTV Internet will be undertaking a major upgrade to their hardware
and software for all our dialup services within the ROI on the morning
of Wednesday 27th November between the hours of 4am and 6am. This
upgrade will significantly increase capacity and support v.92 and in
light of demand we will now be upgrading over 70% of our hardware to
this level. This is expected to be a seamless changeover and therefore
down-time should be confined to a disconnect and the need to reconnect.

Once this equipment is successfully commissioned we will re-evaluate and address any ping issues.

ando

Originally posted by Malcolm
UTV Internet will be undertaking a major upgrade to their hardware
and software for all our dialup services within the ROI on the morning
of Wednesday 27th November between the hours of 4am and 6am.

Does this effect Isdn users ? or just 56k users (dunno what v92 is?)

Mountjoy Mugger

Originally posted by ando
Does this effect Isdn users ? or just 56k users (dunno what v92 is?)

Just 56k users, Ando. V92 is a fairly new standard for POTS (well, in Ireland anyway).

David C

V.92 is the new dial-up modem specification from the International Telecommunications Union (ITU) that introduces new features providing convenience and performance for the modem user.

Although broadband technologies (DSL and Cable) are all the rage right now, in reality, most people around the world only have access to analog phone lines. Dial-up modems will remain the primary means to get on the Internet for several years, so it is important to improve the user experience on this technology.

More info at: http://www.v92.com/

piet

Hello I don't know if it is my pc or utv, but when i get the email
about my statement being there, and I connect via the link, all I
get is a small window on the right han bottom corner of my screen, and most of it hidden outside view. Very awkward course I dont seem to be able to go to full view or nothing!

OHP

Hate bringing this up again in here but! Ping times. I know there has been a lot of work done by UTVip to improve this situitation but for most of us this has had little or no effect in Ping times for gameing. As an ISDN user I expect nothing less than a 70 to 90 ping and not 270 to 380 on servers. Gameing using UTVip has now become totally unplayable. So is there any good news to look forward to in the future from UTVip?

OHP

OHP

Originally posted by piet
Hello I don't know if it is my pc or utv, but when i get the email
about my statement being there, and I connect via the link, all I
get is a small window on the right han bottom corner of my screen, and most of it hidden outside view. Very awkward course I dont seem to be able to go to full view or nothing!

Hi Piet,

Try asking this in the Newsgroup utv.support If you dont get an answer there try ringing them. I can only say that they are most helpfull with these sorth of problems and very curtious.


OHP

Calibos

Piet,

Click here-UTVip Then click on view account and then if you have your email address and billing password enter it. If you dont know your password click the email link to have it emailed to you. Then come back and enter it. You now have access to your statement. Print it off and the next time an Eircom drone knocks on your door to try and persuade you to come back to them you can wave the Utv bill under their nose and say, "Beat that and I'll think about it"........but dont think about it cause the thought of going back to the rat doesn't bear thinking about:D

crazyasafox

OHP
"Information on hardware/software upgrades

UTV Internet will be undertaking a major upgrade to their hardware
and software for all our dialup services within the ROI on the morning
of Wednesday 27th November between the hours of 4am and 6am. This
upgrade will significantly increase capacity and support v.92 and in
light of demand we will now be upgrading over 70% of our hardware to
this level. This is expected to be a seamless changeover and therefore
down-time should be confined to a disconnect and the need to reconnect.

Once this equipment is successfully commissioned we will re-evaluate and address any ping issues."


__________________
Malcolm Thompson
Operations Manager
UTV Internet

ando

Originally posted by Calibos
Print it off and the next time an Eircom drone knocks on your door to try and persuade you to come back to them you can wave the Utv bill under their nose and say, "Beat that and I'll think about it"........

ROFL

DeVore

This thread is getting a bit ott now... like NOONE is going to read it from the start!

Should we start a new thread (or encourage the UTV guys to get a Commercial Interaction board? *hint* *hint* )

Honestly though, I dont mind but it seems a little incongruous to have a 50 page thread in IOFFL ...

DeV.

Mr E

Lock this behemoth down and start a new UTVi board!

- Dave.

El_MUERkO

Many households use the same phone line for both voice calls and data (Internet), so when the user is browsing the Internet, an incoming call cannot get through. MOH allows you to receive an incoming call and stay connected to the Internet (Call-Waiting service from your phone company is all that is required). It also works in reverse; you can initiate a voice call while connected and keep the modem connection.

Will this be available on UTVip? If so do I have to do anything to enable it?

sceptre

Originally posted by DeVore
This thread is getting a bit ott now... like NOONE is going to read it from the start!

Should we start a new thread (or encourage the UTV guys to get a Commercial Interaction board? *hint* *hint* )

Honestly though, I dont mind but it seems a little incongruous to have a 50 page thread in IOFFL ...

DeV.

Made a new thread asking for opinions on this here . Left this one unlocked for the moment (it's been a long ride but the thread is more dishevelled and disorganised than ever)

NeoSlicerZ

Hmm pings HAVE gotten better .. like 80 odd to irish CS servers .. 450 to irish NS servers . but that's no surprise with NS

ozt9vdujny3srf

isdn ping is still not g00d

seriously considerig netsmart/broadband at the mo

Raskolnikov

Originally posted by El_MUERkO
Will this be available on UTVip? If so do I have to do anything to enable it?

This would just put the icing on the cake, i'd even be willing to pay a small charge for this.

I've actually read the entire thread, sad, i know :cool:

Malcolm

The equipment upgrade scheduled for early this morning has been completed successfully.
In relation to ping times initial tests completed by ourselves show an improvement in pings. We will keep you informed of any further developments.

LFCFan

Originally posted by Malcolm
The equipment upgrade scheduled for early this morning has been completed successfully.
In relation to ping times initial tests completed by ourselves show an improvement in pings. We will keep you informed of any further developments.

So right now the story is that 70% of your servers are upgraded for v92 support and lower pings? If this upgrade is successful when do you expect to upgrade the remaining 30% of machines?

Bios

Slight improvement today

Single channel ISDN

On UTVip

C:\>ping www.barrysworld.co.uk

Pinging www.barrysworld.co.uk [212.67.202.241] with 32 bytes of data:

Reply from 212.67.202.241: bytes=32 time=80ms TTL=243
Reply from 212.67.202.241: bytes=32 time=80ms TTL=243
Reply from 212.67.202.241: bytes=32 time=80ms TTL=243
Reply from 212.67.202.241: bytes=32 time=80ms TTL=243

Ping statistics for 212.67.202.241:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 80ms, Maximum = 80ms, Average = 80ms

C:\>ping www.jolt.co.uk

Pinging clarity.jolt.co.uk [195.149.21.11] with 32 bytes of data:

Reply from 195.149.21.11: bytes=32 time=70ms TTL=245
Reply from 195.149.21.11: bytes=32 time=70ms TTL=245
Reply from 195.149.21.11: bytes=32 time=70ms TTL=245
Reply from 195.149.21.11: bytes=32 time=70ms TTL=245

Ping statistics for 195.149.21.11:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 70ms, Maximum = 70ms, Average = 70ms

On Oceanfreee

C:\>ping www.barrysworld.co.uk

Pinging www.barrysworld.co.uk [212.67.202.241] with 32 bytes of data:

Reply from 212.67.202.241: bytes=32 time=60ms TTL=238
Reply from 212.67.202.241: bytes=32 time=60ms TTL=238
Reply from 212.67.202.241: bytes=32 time=61ms TTL=238
Reply from 212.67.202.241: bytes=32 time=60ms TTL=238

Ping statistics for 212.67.202.241:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 60ms, Maximum = 61ms, Average = 60ms

C:\>ping www.jolt.co.uk

Pinging clarity.jolt.co.uk [195.149.21.11] with 32 bytes of data:

Reply from 195.149.21.11: bytes=32 time=50ms TTL=246
Reply from 195.149.21.11: bytes=32 time=50ms TTL=246
Reply from 195.149.21.11: bytes=32 time=60ms TTL=246
Reply from 195.149.21.11: bytes=32 time=50ms TTL=246

Ping statistics for 195.149.21.11:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 50ms, Maximum = 60ms, Average = 52ms

And just for the comedy value, on Eircom sub

C:\>ping www.barrysworld.co.uk

Pinging www.barrysworld.co.uk [212.67.202.241] with 32 bytes of data:

Reply from 212.67.202.241: bytes=32 time=361ms TTL=241
Reply from 212.67.202.241: bytes=32 time=80ms TTL=241
Reply from 212.67.202.241: bytes=32 time=130ms TTL=241
Reply from 212.67.202.241: bytes=32 time=231ms TTL=241

Ping statistics for 212.67.202.241:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 80ms, Maximum = 361ms, Average = 200ms

C:\>ping www.jolt.co.uk

Pinging clarity.jolt.co.uk [195.149.21.11] with 32 bytes of data:

Reply from 195.149.21.11: bytes=32 time=50ms TTL=250
Reply from 195.149.21.11: bytes=32 time=50ms TTL=250
Reply from 195.149.21.11: bytes=32 time=40ms TTL=250
Reply from 195.149.21.11: bytes=32 time=50ms TTL=250

Ping statistics for 195.149.21.11:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 40ms, Maximum = 50ms, Average = 47ms

Actually, very good to jolt
:eek: :eek: :eek:

El_MUERkO

How can I tell if I'm connected thru V.92?

ando

I have noticed that before upgrade, msdos tracert's used to ALWAYS take 60ms to exit the utv internal network. Now for the first time, I've seen it at 50ms Not great, but its sure is getting better. Pinging in Msdos is generally 10ms lower than before

flamegrill

As of this morning since the upgrade, i've been unable to use linux to connect to UTVip.

Malcom, what exactly has changed? any prompts or anything?

i can connect fine in windows but linux just hangs after the inital "Connect xxxxx" string passes.

Any thoughts/idea's ?

I would appreciate a wee bit of help on this as upgrades are supposed to help not hazard our experience

Regards,

Paul

gandalf

Cannot connect to UTVip at all tonight. 2 occasions once at around 9pm and then around 11.30pm.

Error messages coming up about Remote connection has dropped and then about insufficient clients. Will this be sorted tomorrow. Also will I be credited for the calls I've had to make thru Unison.ie to connect to the net tonight as the UTV service was unavailable.

Gandalf.

rob1891

Gandalf, in the same boat as you, have not connected with utvip all night. This has happened twice to me now, last time it was fixed the next day.

rob (dublin)

bfree

Well as I am still here using my nolimits account I feel I have to comment. Firstly 150 hours a month with a 2/hour connection limit off-peak only is not flat rate internet access! Simple as that. No whether or not I have a flat rate conneection on nolimits is a good question as plenty of people were kicked off for excessive usage. That said I have regularly used my connection for 40 hour connections over a weekend or for 10 hours/day for 3-5 consecutive days and I'm still here! To me nolimits has been flat rate (though for a friend who connected every off-peak minute of the day it was not). The issue is not who can roll out a service like this, the issue is who can unbundle the lines from eircom to offer a true flat rate service (i.e. 24/7)? While were on the subject, I formerly worked in a telecoms company in dublin (not one of the very major players) and we offered only one rate for all calls so why can't anyone offer one of these deals as 150 hours per month when you want it? The prices that company had for peak V off-peak were virtually (if not) identical! Are the interconnect charges really so different? If UTV could not make the offer 150 hours any time, how about 120, 90 or anything better than €10/month + €1.2/hour peak (at €30 thats only 25 hours, if you go for a straight €2/hour it's only 15hours)? It pains me to see people rejoicing in a deal like this, we've been here before and UTV will simply close the service as esat did if the unbundling scenario is not rectified quick enough.

gurramok

I was connected all last evening with no problems whatsoever

Re:: bfree, its different situation this time around, now there is big pressure/demand for flat-rate services which was not so vocal when esat dropeed nolimits