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Eircom net do care !!

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  • 16-09-2002 3:12pm
    #1
    Tazmo
    Closed Accounts Posts: 13 ✭


    Hey,
    Just received this in my e-mail, are they beginning to fear a mass exodus to UTVip.!!

    "Dear Customer,

    eircom net are currently conducting a review of
    customer satisfaction with our products and services.
    We are also looking at future service offerings and
    would welcome your comments and feedback.

    We would appreciate it if you could click on the
    link below and complete our Customer Satisfaction
    Survey. It will take less than one minute and will
    help us serve all of our customers in as efficient
    a manner as possible.

    **************************************
    To take the survey please click on the link below:

    http://feedback.eircom.net

    **************************************

    Kind Regards,
    Customer Services
    eircom net "


Comments

  • Options
    #2
    ando
    Registered Users Posts: 5,396 ✭✭✭ando


    I'm gona tell them I've left them for Utv :p

    YEEEEEEEEEEEEEESSSSSSSSSSSSSSSSSSS, I've wanted to do this for quite some time :D:D


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    #3
    KdjaCL
    Closed Accounts Posts: 20,346 ✭✭✭✭KdjaCL


    Survey is ontheir website a few weeks now ,they rang me about it .
    hmm now they emailing.

    wonder if they will do anything also would love to see a number on the ppl who signed for UTV and has there been a mass national ad campaign by UTV (i dont watch tv or read papers a lot these days)

    kdja


  • Options
    #4
    rymus
    Registered Users Posts: 8,819 ✭✭✭rymus


    I dont think its that "Eircom Care about their customers" as much as "Eircom are filling their pants at the thought of loosing thousands of customers".

    Good riddance I say, bring on the revolution! :D


  • Options
    #5
    Mr E
    Registered Users Posts: 55,500 ✭✭✭✭Mr E


    "What additional Internet services would be of interest to you ?"

    Ummm.... Affordable broadband? Why isn't that on the list ??

    OK... maybe I'm aiming too high. Lets see.... how about FRIACO? No?

    Umm.... Er.....

    Seriously, no mention of broadband or FRIACO on the survey at all. They know what the overwhelming response would be like if they were.

    Waiting to hear feedback on UTVip, then I'm jumping ship.

    - Dave.


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