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NTL Go Digital and me

Neil_Sedaka · 2002-10-23 00:37:42

Christ on a bike, I really need a rant.... NTL Go Digital, my story. I have a huge problem using that f>>king purple remote control as I only have four fingers and one thumb on each hand. Is it possible to talk to someone in support? has anyone ever done this? the longest I've ever waited on hold was 18 minutes and to be…

23-10-2002 1:37am

#1

Neil_Sedaka

Registered Users, Registered Users 2 Posts: 2,102 ✭✭✭

Join Date: June 2000

Posts: 1720

Christ on a bike, I really need a rant....

NTL Go Digital, my story.

I have a huge problem using that f>>king purple remote control as I only have four fingers and one thumb on each hand.

Is it possible to talk to someone in support? has anyone ever done this? the longest I've ever waited on hold was 18 minutes and to be honest I have a life and have in fact other things to do, so I never actually got to speak to a NTL person.

My stations come, go , come again, go etc. (I assume the downtime will be deducted from my bill as otherwise this would be fraud!)

Service person to arrive between 9 and 1pm, at 2.30 I left the house (have I already mentioned that I have a life?) and at 3.00 service person arrives, puts note in letterbox, "got no answer" etc.

E-Mails Iv'e sent go directly to first floor bathroom for arse wiping purposes,

Honestly, is it just me?

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Comments

#2 23-10-2002 2:08am

Dun

Registered Users, Registered Users 2 Posts: 1,967 ✭✭✭

Join Date: May 2001

Posts: 1891

There was an article on Ireland on Sunday about NTL and their crap customer service. Even had info from an employee..

I think you'll find more information in the Cable forum rather than the satellite one

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#3 23-10-2002 3:19am

Neil_Sedaka

Registered Users, Registered Users 2 Posts: 2,102 ✭✭✭

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Posts: 1720

yeah youre right, sorry I didn't know a cable forum existed.
Please move to cable forum mod.(or delete if you like)

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#4 24-10-2002 5:13pm

gurramok

Closed Accounts Posts: 13,992 ✭✭✭✭

Join Date: September 2001

Posts: 13618

ever since i got ntl digital in dec 2001, the decoder box has consistently crashed.
I couldn't be bothered ringing them and waiting for hours for someone to rectify it.
Solution is just to reboot the thing !

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