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December UTV Bill

Mr. Fancypants · 2003-01-20 10:08:37

Check your UTV statements lads, just noticed i got charged for UTV internet calls on St Stevens Day. Have called UTV asking what the story is, they are due to get back to me.

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20-01-2003 11:08am

#1

Mr. Fancypants

Registered Users Posts: 1,894 ✭✭✭

Join Date: March 2002

Posts: 1593

Check your UTV statements lads, just noticed i got charged for UTV internet calls on St Stevens Day. Have called UTV asking what the story is, they are due to get back to me.

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#2 20-01-2003 11:33am
Mr. Fancypants

Registered Users Posts: 1,894 ✭✭✭

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Posts: 1593

Update.
Just got a call back. They made a mistake and will be sending out another mail with an updated statement.

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#3 20-01-2003 2:10pm
Malcolm

Closed Accounts Posts: 95 ✭✭

Join Date: September 2002

Posts: 94

Originally posted by mbroaders
Update.
Just got a call back. They made a mistake and will be sending out another mail with an updated statement.

For info we are having to re-process the billing to ensure that Christmas and St Stephens Days are at off-peak rate and also that we have reduced our call charges from 20th Dec to ensure that the per minute rates are still 25% below eircom. This will delay the viewing of your on-line account and subsequently the debiting of your account.

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