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Who's the Managing Director of Esat

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  • 20-06-2001 8:57pm
    #1
    LegacyUser
    Registered Users Posts: 166,026 ✭✭✭✭


    As I reported in a post last week I was offered the 75 hours and I rang up Esat on the 21st of May to accept.

    Then I got cut off on the 16th June and when I rang up to ask why was told my call hadn't been logged and I couldn't remember the name of the person I spoke to.

    I told Customer Care I wasn't trying to pull a fast one and could prove it because on the 23rd of June I sent off a typed letter to Esat confirming my acceptance of the 75 hours.

    I was told to email a copy of the letter which would help them look for the original.

    This I duly did and when I rang today for the outcome I was informed that my letter was meaningless because the final list for 75 hours had been drawn up and no one else is getting on it.

    You can imagine my fury. I did everything right by my side of the bargain, even put my acceptance in writing, wish I could say the same for Esat. So much for ACT's promise that he would honor the 75 hours.

    I want to send a registered letter to the top person in Esat, presumably that'll be the Managing Director.

    Could anyone help me out by telling me who he/she is. Customer Care doesn't seem to know if they have a Managing Director.

    Regards, Bannerman


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    #2
    LegacyUser
    Registered Users Posts: 166,026 ✭✭✭✭LegacyUser


    Sorry, I made a slight error in my post. I gave the date of sending my acceptance letter as the 23rd of June when in fact it was the 23rd May.

    Bannerman


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    #3
    LegacyUser
    Registered Users Posts: 166,026 ✭✭✭✭LegacyUser


    As I recall the CEO of ESAT as at last month was a Mr. P. Cooke


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    #4
    LegacyUser
    Registered Users Posts: 166,026 ✭✭✭✭LegacyUser


    http://www.esat.ie/news/PR20010401-0.asp
    It might give you the information however I have written several letters to Derek Kickham and A Conlan Trant but have received NO replies even though the last letter was registered!

    Good Luck


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