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Outlook Express Slooooow :(

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  • 08-03-2003 4:38pm
    #1
    Morpheus
    Moderators, Society & Culture Moderators Posts: 2,688 Mod ✭✭✭✭


    OK!!!

    ive got a problem with outlook... it loads very very very very slowly and then almost hangs while trying to bring up any mails i want to look at then finally loads them and then slows down anytime i try to do anything else with it!

    Ive got outlook express 5 or 6 im not sure which, i think its 6, and internet explorer 5.5, i also unforunately have windows98.

    Are there any fixes to this?
    Has anyone else had this problem???

    ive searched the internet in vain, none of the repair or uninstall/reinstall fixes work (it wont uninstall, it dissappears from the add/remove dialogue but outlook is still installed)

    I dont really want to reinstall the windows so any workarounds known of will be appreciated.

    Cheers:rolleyes:


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    #2
    Frank Grimes
    Registered Users Posts: 5,338 ✭✭✭Frank Grimes


    There's probably a better place to post this problem with your MS App/OS, but anyway.
    Take a look at this site:
    http://insideoe.tomsterdam.com/

    Has some good stuff on fixing up OE.

    And if it's IE 5.5 you have, then it's Outlook Express 5 that's installed.


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    #3
    byte
    Moderators, Regional North West Moderators Posts: 19,123 Mod ✭✭✭✭byte
    byte


    Is it possible that you would have installed a virus/worm?


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    #4
    Morpheus
    Moderators, Society & Culture Moderators Posts: 2,688 Mod ✭✭✭✭Morpheus


    dont think its a virus,

    i regularly check for viruses abd ive recently installed the latest patches (norton) altho ive just seen somewhere that if you upgrade and/or uninstall Mcafee (which ive done) it can mess up your outlook express...

    im trying to solve it along those lines, checking out that site you gave me too,
    cheers!


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    #5
    jd
    Registered Users Posts: 5,701 ✭✭✭jd


    how large is your mesage store, your dbx files?
    maybe they need compaction, and then try a defrag?


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    #6
    RicardoSmith
    Closed Accounts Posts: 8,264 ✭✭✭RicardoSmith


    Make sure you don't have "compact messages in the background" turned on as that happened to me before and OE was really slow doing everything. Its in "tools/options/maintenance" somewhere.


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    #7
    Morpheus
    Moderators, Society & Culture Moderators Posts: 2,688 Mod ✭✭✭✭Morpheus


    Got it sorted, it was slow due to uninstalling McAfee and reinstalling it, it messed up the infohlp.hlp fiel and pstores files, i simply got new copies of them from the internet and pasted them over the old ones! all is well with outlook express again!!!:cool:


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