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SKY satellite borked

  • 23-03-2003 6:29pm
    #1
    Goodshape
    Registered Users, Registered Users 2 Posts: 8,488 ✭✭✭


    An increasing number of channels on Sky Digital are giving me a 'No Satellite Signal is Being Received' message.

    I gave Sky a call and after some incredibly helpful advice (turn it off, wait, turn it back on) they basically said it's not their problem.

    As it stands now the only working news channel is ITV NEWS, nothing after MTV BASE works in the music section, E4, Bravo, Paramount (and probably a shed load more channels that I wouldn't watch anyway) aren't working.

    FilmFour free weekend? Not for me. I don't get that one.

    Anyway, I know sweet feck all about how these things work, but if anyone could offer some advice, t'would be much appreciated.


Comments

  • #2
    Tony
    Registered Users, Registered Users 2 Posts: 11,336 ✭✭✭✭Tony


    Tomorrow call the guys who installed it

    Desktop PC Boards discount code on https://www.satellite.ie/ is boards.ie



  • #3
    Gadgie
    Registered Users, Registered Users 2 Posts: 1,079 ✭✭✭Gadgie


    Your dish might have been slightly knocked out of alignment by strong winds/birds/scud missiles. This would explain why you can still receive some channels. Do a signal check (press 'services' --> 4 --> 6). If the signal meters are low this is probably the case, however even if they are high it might be the case still as the signal strength meter is only for the default transponder that the EPG is stored on (there are lots of different transponders).

    You could try moving the dish (very slighty) from side to side until the channels come back, but if you don't know much about it then I wouldn't recommend it. Others here can probably give you better advice.


  • #4
    Goodshape
    Registered Users, Registered Users 2 Posts: 8,488 ✭✭✭Goodshape


    Signal strength seems to be ok, the 'Strength' meter is about 3/4 full, 'Signal Quality' is about half.

    I think I'll try moving the dish tomorrow as you said. It's not worth the subscribtion fee as is, so there's not much to loose by giving it a shot.


  • #5
    Stoneball
    Closed Accounts Posts: 15 ✭Stoneball


    Hey m8 i had the same problem and i still get it the odd time
    What you have to do is if it doesnt work the first time try it about 3 or 4 times and if it still doesnt work try changinf the V to H or vice versa and then try it again.
    Its strange i know but it seems to work for me ok buddy


  • #6
    Goodshape
    Registered Users, Registered Users 2 Posts: 8,488 ✭✭✭Goodshape


    Try accessing the channel 3 or 4 times? That sometimes works alright, but it's gotten a lot worse recently.

    Changing V to H, is that in the settings? I'll have a look next time I'm watching telly.

    Cheers anyway.


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  • #7
    Doodah7
    Registered Users, Registered Users 2 Posts: 3,771 ✭✭✭Doodah7


    we had that problem the last few months and was getting progressively worse. The flicking up and down channels aslo was beginningto sort it.

    Contacted sky and they gave me the same fantastic advice of checking wires and flicking through menus.

    Rang the installer and he came out on Saturday. After I explained the problem to him he nipped up onto the roof and replaced the LNB. Everything seems to be working fine now.

    Fortunately the system is still under warranty so the 2 minute job didn't cost the usaual €100 or whatever it is.

    So I reckon it is your LNB that is at fault


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