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moving to UTVip

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  • 30-03-2003 2:47pm
    #1
    Ruu_Old
    Closed Accounts Posts: 36,634 ✭✭✭✭


    Im getting tired of the lack of support im getting at Esat, so one problem...left to convince the mother :p.
    Is there much hassle moving over? i mean getting the phones switched over and all and has users seen any cost changes in telephone bills? Also if theres any problems with UTVIp would it be as easy to change back?thanks


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    #2
    tech
    Registered Users Posts: 2,839 ✭✭✭tech


    As far I can understand your cant access newsgroup when using UTV I may be wrong but that what my friend has told me


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    #3
    davelerave
    Closed Accounts Posts: 1,712 ✭✭✭davelerave


    i dunno about cost but i like the fact i can easily contact utv by phone whereas esat was a real pain


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    #4
    eth0_
    Registered Users Posts: 10,846 ✭✭✭✭eth0_


    Originally posted by tech
    As far I can understand your cant access newsgroup when using UTV I may be wrong but that what my friend has told me

    You can't get access to the public newsgroups, just utv and microsoft ones, but apparently UTV are looking into getting a full news feed.

    Ruu - you do have to stay with UTV a min. of 3 months.


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    #5
    Ruu_Old
    Closed Accounts Posts: 36,634 ✭✭✭✭Ruu_Old


    cool, i wouldnt mind 3 months, been on the phone to esat this morning and its all mixed up, called the 1800 number thats on the website and pressed 1 for customer service, and i got business solutions. I think i'll get my own line installed and go with UTVip, thats the cheapest option i think


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    #6
    RicardoSmith
    Closed Accounts Posts: 8,264 ✭✭✭RicardoSmith


    How long does it take from when they get the form to when they switch you over? How do they notify you of the switch?


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    #7
    Ruu_Old
    Closed Accounts Posts: 36,634 ✭✭✭✭Ruu_Old


    Also the fact that ive been with Esat for about 3-4 months and i havent been billed yet and keep calling them about this issue, and it hasnt been addressed. I dont want to find someday that a huge lump has been taken from my account. That wouldnt be in the terms and conditions would it? and id have a case i think.


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    #8
    davelerave
    Closed Accounts Posts: 1,712 ✭✭✭davelerave


    it took about 10 days to activate my account ,isdn and utvip works very good for people like me with no access to broadband great for downloading with the 150hrs/month option although i had esat and isdn working as well


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    #9
    Ruu_Old
    Closed Accounts Posts: 36,634 ✭✭✭✭Ruu_Old


    i called Eircom and they said it'd be 107 euro to install an additional line and then the rental, whatever, 21.15 a month incl vat. Is that correct?


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    #10
    STaN
    Registered Users Posts: 2,127 ✭✭✭STaN


    Originally posted by Ruu
    i called Eircom and they said it'd be 107 euro to install an additional line and then the rental, whatever, 21.15 a month incl vat. Is that correct?

    yea thats about right. its normally 130 to install, maybe they quoted ex-vat, or doing you a deal? :)


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    #11
    Ruu_Old
    Closed Accounts Posts: 36,634 ✭✭✭✭Ruu_Old


    doing a deal? haha u must be joking :) Its probably without vat or maybe theyve changed it, anyway will be moving to UTV as soon as i get it in, thanks for the replies


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    #12
    davelerave
    Closed Accounts Posts: 1,712 ✭✭✭davelerave


    Originally posted by Ruu
    i called Eircom and they said it'd be 107 euro to install an additional line and then the rental, whatever, 21.15 a month incl vat. Is that correct?
    did you ask for isdn?


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    #13
    Ruu_Old
    Closed Accounts Posts: 36,634 ✭✭✭✭Ruu_Old


    no just the additional line


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    #14
    davelerave
    Closed Accounts Posts: 1,712 ✭✭✭davelerave


    don't do that get isdn it's basically the same except the internet works much better(digital instead of analogue)


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    #15
    Ruu_Old
    Closed Accounts Posts: 36,634 ✭✭✭✭Ruu_Old


    i know all about it :) thanks i may look into it.


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