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helpdesk inquiries

cujimmy · 2003-04-22 11:37:17

ABERDEEN IT firm Escape has listed its more unusual helpdesk inquiries from customers. Those I haven't heard before include: * A caller was in a panic because one of her disks had a virus and she was worried that all the disks in her box could have caught it. * An engineer told a caller to insert a clean disk into the…

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22-04-2003 12:37pm

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cujimmy

Registered Users Posts: 519 ✭✭✭

Join Date: June 2002

Posts: 389

ABERDEEN IT firm Escape has listed its more unusual helpdesk inquiries from customers.

Those I haven't heard before include:

* A caller was in a panic because one of her disks had a virus and she was worried that all the disks in her box could have caught it.

* An engineer told a caller to insert a clean disk into the drive. The caller promptly put the phone down and went to wash the disk.

* A caller was having trouble logging into his computer. He was typing his name and password in capital letters. When asked to use lower-case letters, he replied: "I only have capital letters on my keyboard."

* One caller had taken his IT jargon too far by referring to the letter "v" as a "backslash-forwardslash" and the letter "w" as a "backslash-forwardslash-backslash-forwardslash".

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