Card swap - box to standby or leave on?

navi_5445 · 09-05-2003 11:24am #1

Nothing to do with new or old cards BTW, just general use:

I'm having an issue where I'm losing my favourites and programme planner entries after swapping FTV and subscription cards. Maybe not all in one go or at the first attempt but suddenly the only favourite I have is Sky News.

What's the protocol for swapping? Box in standby or leave it on? Maybe this is just a drawback of card swapping but I'm curious.

daveg · 09-05-2003 11:26am

Turn box to standby and remove sub card. Turn on system with no card. When prompted to insert card insert FTV card.

ShaneOC · 09-05-2003 11:38am

Since the last software upgrade there has been a problem with the favourites. Any channels that are only on one EPG (i.e. BBC1, ITV, RTE, etc.) disappear from the favourites list when you swap cards.

watty · 09-05-2003 11:59am

Standby is an illusion on the Digibox. It only turns of the RF modulator and mutes the AV sockets.

The only "off" on more standby than the green light is unplugging the power.

Before version 3.xx SW and new cards, pressing Guide, but NOT selecting a sub menu option, swap cards and press ALL Channels worked well. Havn't check that method lately..

dmeehan · 09-05-2003 12:11pm

Originally posted by ShaneOC
Since the last software upgrade there has been a problem with the favourites. Any channels that are only on one EPG (i.e. BBC1, ITV, RTE, etc.) disappear from the favourites list when you swap cards.

this happened to me when i put in the new card

watty · 09-05-2003 12:23pm

Leesider:
have done so in the last week. The FTV card activated and then failed after inserting the new sub card, so I had to phone to get the signal resent. It's okay now, but I can't swap card like before. I have to power off the box and turn it back on with the new card inserted, as it remembers the Irish EPG. It's better than nothing, though.

Since to get the FTA EPG you have to insert a blank card and repower box this is consistant.

I suspect the ONLY relialble way now to swap cards is unplug the box. Standby does not turn it off at all.

arkles · 09-05-2003 12:35pm

i swap new type sky card and new type ftv card all the time no problem swapping card
i always select tv guide before swapping but i do not select any sub menu as watty already stated
this procedure has always worked on my digibox

johnnyq · 09-05-2003 4:54pm

Originally posted by ShaneOC
Since the last software upgrade there has been a problem with the favourites. Any channels that are only on one EPG (i.e. BBC1, ITV, RTE, etc.) disappear from the favourites list when you swap cards.

Paramount, Challenge and TV5 also are knocked off the favourites with me anyway

Paul007 · 09-05-2003 8:14pm

Luckily enough, I've never experienced any problems swapping cards.

I usually just pick a channel common to both cards ie Sky News. Remove first card, wait 5 secs and insert second card. The new EPG loads up within 20secs with all my favourites and other channels.

Card swap - box to standby or leave on?

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