Link Down

Macker

Hi
I have recently got my line upgraded to adsl with via ,line was activated last week ,I got my user /pass from via today ,problem is that after setting up my connection I get link down and a red light on the wan interface ,I havn't recieved my line splitter or micro filter yet ,I just plugged the modem /router (sar 110)straight into the wall socket ,

Modem tells me I'm connected at 128/512 and Lan interface has a green light,

is the user name xxxxxxx@netsource.ie or just xxxxxxxx


TIA

Macker

Redshift

Your user name is ******@netsource.ie

Ryan

GUI

splitter into socket..
rj11 into splitter

thats the way it should be done

carbsy

Macker , click the little magnifying class next to the 'link down' in the PPP section.Now , look for the 'last error' heading , does it say Authentication?

I have the same router with the same problem , can't authenticate.

carb.

disco_rob_funk

For "Authentication" in modem config, use "Auto" or "CHAP", not PAP as stated in install kit. Sorted.

carbsy

Originally posted by disco_rob_funk
For "Authentication" in modem config, use "Auto" or "CHAP", not PAP as stated in install kit. Sorted.

It aint that rob , tis a Solwise specific problem it seems , but thanks away

carb.

Macker

Macker , click the little magnifying class next to the 'link down' in the PPP section.Now , look for the 'last error' heading , does it say Authentication

Yep carbsy ,"Failed to auth" ,spent quite a while on to Netsource support today ,very helpful but baffled ,I also rang Solwise but no joy there either ,i saw a few posts on Solwise /sar110 /forum ,I assume a few of them are from here

Macker

carbsy

Check out this thread I started over on the Solwise support forum for the latest state of play.

carb.

Macker

Changed modems and everything is working fine ,maybe time to return the sar 110


Macker