Eircom stats totally wrong!!

gs39t

Checked my usage last night - 3100mb. OK, fine. I downloaded maybe 30mb last night. Came home today, checked it:

19 May 17:30:48 ...... 22 MB
20 May 17:18:24 .....4128mb

WHAT? i sure as H**L didnt download 4 GB last night!! This is TOTALLY wrong! :mad:

Anybody else have a major f-up like this on their stats today??

gs39t

Not yesterday - the day before, but still applies. Its also saying i uploaded 4100mb!

shurl

Mine say I have a 10000mb limit/Cap on my I-stream starter.

I've no probs with that.

S.

Yelnahs

omgg, mine just shot upto 14 GIG, and it was 2 gig yesterday, thats bigger than my hard disk capacity!

Jorinn

14 gig - 4 gig = 10gig over cap

10gig = 10*1024mb = 10240mb

10240 @ 3c a meg = 30720 c = €307.20

plus you monthly fee = €362.20 for eircom i-stream this month looks like.

So in conclusion, it's a bit costly.

Yelnahs

It has to be an error. I only got the splitters 4/5 days ago. Im on the live chat now.

Yelnahs

Just got off the live chat, theres a big error occuring with the stats thang.

gs39t

Just got off the live chat, theres a big error occuring with the stats thang.

PHEW!

I nearly had a heart attack today when i checked it. :eek:

Come on eircom;

Reset the cap!

BArra

download as much as u can while their systems are ****ed

-Wheeler-

Just checked mine - having been at a moderate 1192MB yesterday, it now says that I've downloaded 38.2 'Gigabytes' with a projected usage of 53.8 GB !!!

What the hell is going on eircom ???

spongebob

Originally posted by wheeler_1028
Just checked mine - having been at a moderate 1192MB yesterday, it now says that I've downloaded 38.2 'Gigabytes' with a projected usage of 53.8 GB !!!

What the hell is going on eircom ???

Their new billing system went live on Monday.

get Pat Kennys number and stand by to call him liive and B33TCH about the bill

M

-Wheeler-

This can't be anywhere near accurate. The largest file I've downloaded has been 176MB. Throw in a few MP3's and that's about all I've downloaded. 38.2GB is total rubbish.

Wheeler_1028

-Wheeler-

My HDD ain't even that big !

spongebob

Originally posted by wheeler_1028
This can't be anywhere near accurate. The largest file I've downloaded has been 176MB. Throw in a few MP3's and that's about all I've downloaded. 38.2GB is total rubbish.

Wheeler_1028

You cant prove that', Eircom never make billing mistakes as you know and as Biddy will gleefuly tell you when you query the bill.

Your cap is 4Gb , so far you are 34.2Gb over @€;36 a GB incl VAT

Start Saving now. Watch the rugby at home this weekend, not in the pub.

M

-Wheeler-

Eircom ain't getting a penny more than €54.45. I know I haven't downloaded anywhere near my limit. They can cut me off if they wish - I'll just sign up with a better (uncapped) ISP.

Wheeler_1028

woolymammoth

heh! it's kinda funny. kinda.

but on a totally serious note, €ircon can't/won't
actually make ppl pay these bills? it would be completely
ridiculous, especially since they've admitted they are in error...
and they'd loose even more customers left, right and
centre. plus, they'd get nailed by regcom. wouldn't they?

start lookin for lawyers lads

Yelnahs

as i said above its an eircom error, simple. No chance in hell i got that much.

-Wheeler-

Just got an email from i-stream support stating : "There may be an issue at the moment with the site which is currently under investigation."

From experience that sounds like eircom speak - in english this sentence means "Yep, the site is totally f####d"

They are checking it out and are going to get back to me.

We'll see.

Wheeler_1028.

raeGten

If they messed up once they'll mess up again. ...And if they can't keep a reliable total on what you download each month, how can they bill ANYONE for going over the 4Gb cap? Maybe they'll just have to go uncapped sooner then they might have planned!

donutheadhomer

Total Downloads to date this month: 5422 MB
Download Allowance: 4000 MB
Percent of Allowance used to Date: 135%
Estimated total Downloads this month: 7640 MB


Download allowance used
5422 MB -> 135%

0 MB 4000 MB

Time Online Bytes Uploaded Bytes Downloaded Allowance Used
May 2003 199:53:05 4311 MB 5422 MB
100%+


AGH What do I do? Only online 2 weeks using eircom bb. What is going wrong

-Wheeler-

They seem to have fixed the problem now, with mine showing a much more reasonable 1826Mb as opposed to 38.3Gb. Thank God for that !

Wheeler_1028

Yelnahs

yep mine is fixed now too, yel breaths a healthy sigh of relief.

exiztone

Not going NEAR this Eircrap product.

Any problems with Esat BT's?
You get a 5gb cap and it's cheaper