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Reference By Pointer Bluescreens

  • 31-03-2020 10:14PM
    #1
    2ndcoming
    Registered Users, Registered Users 2 Posts: 3,605 ✭✭✭


    Hi lads,

    I've been having the odd ref by pointer bluescreens lately, usually not while gaming. I've got the latest Radeon drivers so I don't think it's that.

    Anyone recommend a good driver update tool that actually works in the free version? Downloaded Driver Easy but nearly all useful functions are blocked without buying it. Don't really fancy paying 40 dollars for something I'll only need once in a blue moon.

    What do you guys use?


Comments

  • #2
    smacl
    Moderators, Society & Culture Moderators Posts: 15,887 Mod ✭✭✭✭smacl


    2ndcoming wrote: »
    Hi lads,

    I've been having the odd ref by pointer bluescreens lately, usually not while gaming. I've got the latest Radeon drivers so I don't think it's that.

    Anyone recommend a good driver update tool that actually works in the free version? Downloaded Driver Easy but nearly all useful functions are blocked without buying it. Don't really fancy paying 40 dollars for something I'll only need once in a blue moon.

    What do you guys use?

    Does the BSOD name the faulting module, maybe take a photo of it next time and also post here. I was getting this recently with part of the security add-on to my Acronis backup system, where the module name helped me track it down. Being hearing other things about anti-malware software not playing well with other drivers, particularly newer updates.


  • #3
    2ndcoming
    Registered Users, Registered Users 2 Posts: 3,605 ✭✭✭2ndcoming


    I don't use any third party security software, just Windows Defender.

    I'll keep an eye out for module details if (when) it happens again.


  • #4
    2ndcoming
    Registered Users, Registered Users 2 Posts: 3,605 ✭✭✭2ndcoming


    No info provided apart from

    Stop Code: REFERENCE_BY_POINTER

    From past experience this is usually driver related, the last time I hadn't updated my Radeon software in an age. It's up to date now though so I'm thinking it must be some other outdated driver causing it.


  • #5
    GHOST MGG
    Registered Users, Registered Users 2 Posts: 943 ✭✭✭GHOST MGG


    I have had those REFERENCE_BY_POINTER BSOD before on a machine,Imo its usually the graphics drivers..uninstall all your radeon drivers from your drives then do a clean install of fresh up to date drivers.


  • #6
    smacl
    Moderators, Society & Culture Moderators Posts: 15,887 Mod ✭✭✭✭smacl


    2ndcoming wrote: »
    No info provided apart from

    Stop Code: REFERENCE_BY_POINTER

    From past experience this is usually driver related, the last time I hadn't updated my Radeon software in an age. It's up to date now though so I'm thinking it must be some other outdated driver causing it.

    First thing I'd do is check if there is a dump file and analyse, should help pinpoint the faulting module. See https://support.microsoft.com/en-us/help/315263/how-to-read-the-small-memory-dump-file-that-is-created-by-windows-if-a


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  • #7
    Eire Go Brach
    Registered Users, Registered Users 2 Posts: 1,386 ✭✭✭Eire Go Brach


    This is a great tool for drivers. I use it regularly.

    https://www.snappy-driver-installer.org/


  • #8
    Skerries
    Registered Users, Registered Users 2 Posts: 12,869 ✭✭✭✭Skerries


    use DDU to uninstall your display drivers and then install from scratch
    Untitled Image




  • #9
    2ndcoming
    Registered Users, Registered Users 2 Posts: 3,605 ✭✭✭2ndcoming


    Skerries wrote: »
    use DDU to uninstall your display drivers and then install from scratch

    This did the trick perfectly, thanks!


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