EU Digital/paper! Certs, the Megathread - threadbans in OP

It would make perfect sense to do it for people with errors on already issued certificate. Like they did for people recovered from Covid. It would decrease the amount of calls. There would be the matter for those who didn’t receive it yet to allow at least a search option to see if the record exists if not then back to the source where the vaccination was given. But from what I’m reading and talking to people those vaccinated by GPs, pharmacies and hospitals seem to have the biggest problem with getting the cert. Some were lucky to receive, which is great, but for some there is no one to turn to.

Who is the data owner in this solution?

HSE, DOH?

Ouch! This image from the Irish Times just screams "we botched the character encoding". Probably UTF-8 input got converted to god knows what (probably Windows-1252) when it was stored in a database. I wonder how many of these there are and whether the QR code is encoded correctly. Shows the importance of unit testing with actual Irish names rather than "Joe Bloggs" !!

That’s good to know thanks. We all have to turn the tracker off during work hours so everyone just deleted the app in the end. I might just download it again and add my cert to it once it get my hands on it.

(Paper cert is at home in Ireland, I’m in Spain for a month)

Still no cert having had my second shot in early June, bit annoying. Seems like ringing the helpline is a waste of time. Got the vaccine from my GP which apparently is slower than getting it through a vaccine centre but seems excessive now all the same. Wife has been vaccinated since much earlier in the year and got hers I think on the day the certs started going out.

"We are sorry that many of our residents who received their Digital COVID Certificates through the post were disappointed to find that the síneadh fadas in their name and/or address had been misprinted.

This was unfortunately due to an error in our print preparation process, which has since been resolved.

We have identified people whom we believe were affected by this error and reissued your certificates automatically.

We appreciate that some of you may use the fada in every day correspondence but not on your passport name. If you are concerned about this and would prefer an exact match, a portal facility will be available later this week to facilitate a resolution.

Please do not contact the service desk unless your travel is imminent."

No sign of a cert. 2nd dose was over 6 months ago.

I simply don't have the time or opportunity because of work to be sitting on a phoneline for hours on end with no idea of the wait time or if I'll get through at all...

I rang 3 times and was knocked off after hours on hold each time. The system is not fit for purpose.

I've got a question, I got my cert through the post, so I was wondering can you laminate it? otherwise, I'm gonna have to make that call and the horror stories of waiting several hours on hold with that hold music.

I managed to get through helpline today after 1 hour. My details were not in the system but very nice lady took my vaccination details. Got reference number, which I need to use to send email. Just want to check with people who did that is it dccdocs@health.gov.ie ?

Did you scan it with the Covid app, you literally point the phone at the QR code with the app open and it imports it.

You can't just add it with your phone QR scanner.

Thank you blackwhite for confirmation. I was given 5 days as the waiting time. Out of curiosity did you receive your certificate already?

Ugh, it does not feel me with confidence. I got no confirmation email that my details were received. It's like all was sent into a black hole.

I wonder if this is a backlog with data entry or there is another process after that, which is a bottleneck in this whole process.