Customs office, item from Europe stuck in customs

Darkslcie · 04-08-2021 8:22am #1

Hi all,

An item I purchased from postNL in the Netherlands on the 23rd July (9 working days ago) I'm told is in Ireland but in customs.

Really wasn't expecting that, how can I contact them?

Darc19 · 09-08-2021 6:37pm

What is the item?

If it's tobacco, perfumes, alcohol or other restricted item, it will be seized. You'd get a letter confirming this.

Same if it was something that is fake

jbv · 24-08-2021 11:46am

Try this email. Might help.

jkforde · 26-08-2021 12:11pm

how do customs do this initial scanning and selecting packages for physical inspection? dog sniffers, x-ray? genuinely curious

whiterebel · 26-08-2021 12:47pm

Strangely enough, not something that they advertise.........

andrewfaulk · 26-08-2021 3:14pm

They profile the goods and their risk profile based on a number of factors including HS code, Origin, Shipper, past experience etc..

So a shipment of coffee from Colombia would be more likely to be checked than a shipment of Pharmaceuticals from Switzerland

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