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Amazon

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    #1802
    Historydoll
    Registered Users Posts: 3 ✭Historydoll


    I ordered a Niles from Frasier funko pop back on 6 July and I got an estimated delivery time up to Aug 19. It still has t dispatched and it is now saying 'Not yet dispatched, we will email you when available' and I got an email saying

    'We're still trying to obtain the item(s) which you ordered, We’ll email you as soon as we have a delivery date, and we’re making every effort to ship your order as soon as possible. If you would prefer, you can cancel this order'

    Does this mean they don't have it and it's possible they won't get it in? I ordered the pop as soon as it became available as I am really eager to get it to complete my collection and it has been really difficult to find somewhere that can deliver it to Ireland that doesnt charge an extortionate amount of money. Even the third party sellers are charging way too much which is why I bought direct from Amazon while the item was available from them. Is it possible however that they will get the item eventually? Thanks!



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    #1803
    reni10
    Registered Users Posts: 1,156 ✭✭✭reni10


    https://www.boards.ie/discussion/comment/117757185#Comment_117757185

    Can you provide the link?



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    #1804
    mrcheez
    Registered Users Posts: 13,755 ✭✭✭✭mrcheez


    I ordered something on Amazon DE, but it doesn't appear to be as per description. Is there a Chat function similar to the Amazon UK, or is there any way of getting support beyond just returning the package?


    EDIT: I found the email function hidden away ... seems Chat isn't available though



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    #1805
    Kimbot
    Moderators, Computer Games Moderators, Social & Fun Moderators Posts: 18,573 Mod ✭✭✭✭Kimbot


    Shipping of a pallet for 12 quid from the UK seems really dam low.......



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    #1806
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,912 Mod ✭✭✭✭whiterebel


    Maybe its just a pallet that has been returned.......



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    #1807
    jbv
    Registered Users Posts: 248 ✭✭jbv


    Why would Amazon get useless AnPost to deliver they're items?

    Items stopped due to customs that are already paid.

    There's no way to contact AnPost other then an email.

    The chat after waiting an hour, gives same information.

    Just wait and someone will get back to you.

    Phone calls not being answered just automatically hanging up on people.



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    #1808
    listermint
    Registered Users Posts: 33,936 ✭✭✭✭listermint


    https://www.boards.ie/discussion/comment/117796691#Comment_117796691

    Because Amazon is useless and of they want to improve their service offering then they will finish off their Irish distribution something they waited years to even bother doing or plan.

    No idea why people are blaming An post for Amazon being outside the EU.



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    #1809
    jbv
    Registered Users Posts: 248 ✭✭jbv


    https://www.boards.ie/discussion/comment/117796731#Comment_117796731

    Are you working for AnPost?🤨



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    #1810
    ohnonotgmail
    Registered Users Posts: 40,437 ✭✭✭✭ohnonotgmail


    https://www.boards.ie/discussion/comment/117796691#Comment_117796691

    you may well have already paid the VAT but if amazon don't include the correct documentation to confirm it has been paid then An Post can't just assume it has been paid. If I was you I would be getting on to Amazon.



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    #1811
    jbv
    Registered Users Posts: 248 ✭✭jbv


    https://www.boards.ie/discussion/comment/117796786#Comment_117796786

    Amazon was the first to contact. They're policy regarding refunds it's great. I will get my money back. The lack of information and the lack of support from AnPost it makes it harder. Always the ''teething problem'' on implementing something new in Ireland.



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    #1812
    ohnonotgmail
    Registered Users Posts: 40,437 ✭✭✭✭ohnonotgmail


    https://www.boards.ie/discussion/comment/117796957#Comment_117796957

    I'm not sure how much effort you expect An Post to go to for the €3.50 they receive. Amazon screwed up.



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    #1813
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,912 Mod ✭✭✭✭whiterebel


    https://www.boards.ie/discussion/comment/117796762#Comment_117796762

    Mod: Just FYI, that is a no-no on Boards



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    #1814
    Enrico Palazzo
    Registered Users Posts: 468 ✭✭Enrico Palazzo


    There are numerous products on amazon that can be ordered to be shipped to Ireland, but have no estimated date. Most of them are labelled flammable in the detailed description, others not, but they are most likely categorised as such in amazon's database anyway. Once ordered, they have the status "Order received. We will email you when we have an estimated delivery date." even though they are in stock. I assume they can't be shipped by air. But I am wondering if they will ever be shipped using a different mean of transportation? Or do those orders end up in a limbo forever? Does anyone have experience with that? I have of course queried this with their support, but none of them had any clue and they would e.g. offer to contact the warehouse to request an urgent dispatch, as if they had forgotten of my order, but that was obviously not the reason. I had ordered a product like that before and went on to cancel after 3 weeks, as I couldn't wait any longer. Here is an example of such a product: https://www.amazon.co.uk/Mystic-Moments-Orange-Sweet-Essential/dp/B0050K3JYE Looks just like any other product page, but there is no ETA for delivery.



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    #1815
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,912 Mod ✭✭✭✭whiterebel


    Amazon ship in to Ireland by truck. I couldn't see them going to the hassle of shipping things like that by air. The paperwork alone for the hazardous would be crazy. Depending on quantities it might still have to be declared by truck. I have a Sodastream CO2 bottle waiting, I'd say I'll cancel and buy here.



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    #1816
    FearDamhan
    Registered Users Posts: 2 ✭FearDamhan


    Is anyone else seeing where ALL returns are now going back to Dunfermline? I have asked their chat help several times and they are telling me it is 'item dependent' but its 6 returns in a row now. All having to pay, keep receipt, wait for item to get there, then get onto chat and send them screenshots, and get the balance of postage refunded (where it exceeded 9GBP).

    I'm convinced there is something up with settings in my account or a change in overall policy.

    What was cost and hassle free to Portlaoise is now a right royal PITA. To the extent is influencing me regarding purchasing from Amazon to being with.

    Friends are having the same issues.

    Is it really item-dependent and I've been unlucky, or is my paranoia valid?



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    #1817
    jos22
    Registered Users Posts: 1,040 ✭✭✭jos22


    I notice tonight that amazon order no longer says import fees deposit and just says Vat, I assume they just swtiched the name back.

    items are sold/shipped by amazon



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    #1818
    davetherave
    Registered Users Posts: 3,379 ✭✭✭davetherave


    That's only if there is only VAT, if the order is liable for VAT and Duty it still says Import fees deposit.



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    #1819
    bdmc16
    Registered Users Posts: 378 ✭✭bdmc16


    https://www.boards.ie/discussion/comment/117821215#Comment_117821215

    I was wondering this too , presume like you say they just switched back.



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    #1820
    jos22
    Registered Users Posts: 1,040 ✭✭✭jos22


    https://www.boards.ie/discussion/comment/117835607#Comment_117835607

    order arrived today, without any issue. the label on it just had the UK value before vat declared on it.



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    #1821
    bdmc16
    Registered Users Posts: 378 ✭✭bdmc16


    https://www.boards.ie/discussion/comment/117835625#Comment_117835625

    Good to know, cheers



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    #1822
    Louche Lad
    Registered Users Posts: 1,090 ✭✭✭Louche Lad


    https://www.rte.ie/news/business/2021/0909/1245557-500-new-amazon-jobs/



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    #1823
    TCP/IP
    Subscribers Posts: 3,704 ✭✭✭TCP/IP


    Fantastic news



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    #1824
    Pussyhands
    Registered Users Posts: 8,239 ✭✭✭Pussyhands


    Folks, any ideas what's happening with my account.

    I'll try to keep this short.

    • Got email saying I purchased some credits for PSN and other digital things
    • Checked bank and money was taken
    • After a few days I changed my password
    • Couple days later, same thing, more charges.
    • Again I change my password
    • Few days later I log in on the app on my phone - no problems it seems, straight in.
    • Few days later I try log in on desktop, it says the email I'm using already has another account. The only option it gave me was to activate that other account and it told me I'd lose orders etc if I did this. So I had no choice, I activated it.
    • I get into my account and of course order history etc is gone.
    • Now, I'm getting emails to say I have reviewed products. I got a raft of 4 emails at one time to say I reviewed some products I never bought. Again this morning I get another raft of fake reviews I never wrote. Now it does say amazon didn't publish them after review but who the **** is writing them?
    • In fact, I just noticed I got two more emails from Amazon. It seems to be sellers replying to me after I "enquire" about something.

    Examples:

    My son absolutely loves these! Great value for money, very sticky, easy to stick on and can cover a vast area if placed correctly.

    Excellent shower head.

    Excellent quality. Robustly made. Highly recommend .

    I got these Halloween toys for my kids halloween party. The package includes rings, necklaces, bracelets and brooches, enough quantity for playing. Good quality and best for halloween costume accessories.


    WTF is going on with my account? Amazon chat are useless. I told them about the hacking and false orders and they said they'd contact me within 24 hours and no reply.



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    #1825
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,912 Mod ✭✭✭✭whiterebel


    You'll have to persevere with Amazon on this, not much anyone else can do. Ask them to call you or put you on to a supervisor.



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    #1826
    Pussyhands
    Registered Users Posts: 8,239 ✭✭✭Pussyhands


    Actually, went on desktop, my account is signed it but when I try to go to the chat, i need to enter password etc. Then tells me my account is locked.

    I can't find an irish number?



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    #1827
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,912 Mod ✭✭✭✭whiterebel


    https://www.boards.ie/discussion/comment/117867013#Comment_117867013

    https://www.amazon.co.uk/gp/help/customer/contact-us/ref=hp_gt_comp_cu?nodeId=471044



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    #1828
    Pussyhands
    Registered Users Posts: 8,239 ✭✭✭Pussyhands


    Thanks. After half an hour on chat they're going to email me within 48 hours....same thing I heard last time and got no reply.


    It's very annoying, now I try logging in and same thing as before comes up, that There is another Amazon account with the e-mail XXXatgmail.com but with a different password. The e-mail address has already been verified by this other account and only one account can be active for an e-mail address. The password you signed in with is associated with an unverified account.


    Then it forces me to reactivate the account..didn't do it this time though.



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    #1829
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,912 Mod ✭✭✭✭whiterebel


    https://www.boards.ie/discussion/comment/117867166#Comment_117867166

    There is an option in the link there to get a call.



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    #1830
    the watchman
    Registered Users Posts: 833 ✭✭✭the watchman


    Hello,

    driving me nuts again. cant sign in to my Amazon account.

    I have a dumb phone and I have 2 step verification on my account. Amazon send a 'link' to tap which I cannot do of course. I simply want a numerical code sent. I click servce for help it just sends me round in circles again and again.

    any advice out there.

    thanks.



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    #1831
    Darc19
    Registered Users Posts: 3,817 ✭✭✭Darc19


    https://www.boards.ie/discussion/comment/117867166#Comment_117867166

    Does your email or possibly the other email have a dot in the middle eg pussy.hands@gmail and pussyhands@gmail

    This is still an issue and possibly something to check

    https://jameshfisher.com/2018/04/07/the-dots-do-matter-how-to-scam-a-gmail-user/



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