An Post returning packages from outside the EU-See 1st post

andrewfaulk

It took great effort not to laugh excessively at pasts of your post.

You’re actually saying parcels and letters is a dead end business that the Post Office should get away from?

The extra staff will appear from job adverts and paid for by the ‘growth” engineered by McRedmond.

On 3:

Firstly Air Cargo and Aircraft are not my specialities. I don’t know how you got that idea

unless you don’t understand the sub divisions of the aviation industry yourself.

You’re loosely right that most mail would travel in the cargo holds (belly is an old wartime term no longer used).

“the aircraft is going anyway for the passengers, the mail in the hold in coincidental in revenue terms, aircraft MTOW and fuel burn”

I just hold my hands up in despair because nothing in this remark makes any sense. If you are using the terms “MTOW and Fuel Burn”

in the same sentence, it makes no sense without mentioning other things. If you know what you’re talking about, you’ll

have no problem correcting the remark.

You should also understand that you remain very very wrong in your interpretation

of the fuel consumption / carbon footprint of a commercial aircraft.

“What do you want to know about the B737? Any particular Gen or Model?”

Again a meaningless remark. For a start, do you even know the difference between Gen. and Model?

What is it you can tell me about the 737 anyway? I’d really love to know.

Lastly,

I’d also love to know how this advances the cause of solving the difficulties with the An Post approach to non -EU parcels.

Nothing in your response to me contributed anything to the subject. You clearly took exception to my criticism

of your ill informed remarks. I’d have had more respect for you if you’d simply ask why I made them.

If you want to discuss An Post, please continue. If you want to score points, go buy a football.

@rf4c

This is what I read on Andrew's post, not what you said.

"David McRedmond was lauded for pivoting away from old dead end business like letters to parcels/ecommerce/fulfilment etc."

I know it is not an example of incoming parcels but from my limited experience of sending stuff out it is at the post office that the declarations happen. The sender (if they choose regular post) needs to work with the carrier to ensure the requirements of the destination are fulfilled. In my cases the cost was higher but it provided “peace of mind” and all deliveries were made. As the data was input a label was created and attached to the package. I was told it would be sent back if it was wrong. Postal service in conjunction with customs can/do open/inspect all packages.

Only by those in the admin and ops offices. Pilots still use forward and aft holds and it's a moot point whether 737, Airbus or any other make as far as performance is concerned!

It has been said, it will depend on who they are sending with. It will be their system that they will use. Again here, https://personal.help.royalmail.com/app/answers/detail/a_id/106, explains how it should work with Royal Mail. If you use their click and drop it should handle it all for you:

"If you have provided the required data, Click & Drop will send this information automatically whenever you pay for your labels (Personal accounts) or manifest your orders (Online Business Accounts). 

Failure to include this information may result in delays or rejections during customs clearance in the destination country. 

You will need to complete customs declarations form (CN22 or CN23) for goods sent to EU countries.

You can enable customs documentation in Click & Drop from your label format settings page. " (https://business.help.royalmail.com/app/answers/detail/a_id/17432/~/click-%26-drop---customs-information)

Other postal operators will have something similar for posting either into, or out of the EU.

Marlay, thanks for the clarification. So insufficiency of information is likely to do with a deficiency in the system of the carrier/courier. Is it possible to send a parcel from Ireland to the UK through An Post without the appropriate label and information or is the system airtight and would An Post funnel you into providing the correct information automatically? I'm curious that there's no complaints about Irish people having parcels rejected by Royal Mail. What's the differential?

I saw this earlier on Twitter

This seems like a really weird way of addressing this.

If the time, effort and money that went into producing and printing this guide and distributing it to every home in Ireland (which isn't completely informative anyway if it's exactly the same as the page they are linking to as the electronic customs declaration change/ HS code issue that seems to be happening to a lot of people isn't mentioned as being part of the July 1st changes, only mention of that seems to be that it was introduced January 1st(in the "Why is a customs declaration needed for incoming parcels?") and just wasn't being enforced until now, and seemingly still not being enforced elsewhere in the EU? It also includes that kinda weird dig at "smaller, more specialist British retailers" when we know for a fact the issue is affecting much farther afield than that.)

was instead spent liaising with other international postal services surely it would be of more benefit. If everything in that regard was working correctly then the general public doesn't need to know anything about it because it should be seamless to them (with maybe the exception of the removal of the under €22 exemption, but exact information on that change seems pretty freely available online anyways.)

A guide to the recipients of the post that is getting returned(~3 months after the changes) with some information on why it got returned with the impetus to tell the senders ourselves why they made a mistake (and have them try to charge you a second time with no guarantee they have fixed the problem which has been the overwhelming response I have seen so far) seems like a half-baked measure.

Hi,

Your history provides context for all your posts, and I get where you're coming from now!

Mentioning customs entries, when I escaped school after the Leaving Cert (a very long time ago) my first job was doing customs entries the paper way, with mountains of documentation, but probably not near the volumes you'd have dealt with!

As for my own past and all the references to civil aircraft and in particular "my forever love" (B737), I used to drive them!

Back to An Post, I've had a couple of helpful and friendly messages out of the blue through Facebook, so credit to them for that! I'll post anything interesting to

the community here in a day or two.

In the meantime, all the best!

Stop trolling Andrew Faulks. Don't take his bate. An Post are responsible for this fiasco. No the customer. It's ridiculous to think we are responsible for telling a seller how to put the correct taric code on a package when An Post are unsure about it, too.

An Post just let the packlog through and sort out the customer who make your profits get the packages they've paid for.

Is this a relative scale issue in your view? That Ireland imports more parcels than it exports therefore An Post are hurting more from this than peer postal services and this is lending to the apparent higher rate of rejection?

Again, I think you make very pertinent points but could it not have been surmised in advance that this is how it was going to play out? Was the strategy always going to be that they'll end up rejecting a lot of parcels and knowing they'd get public backlash but just proceed and not escalate this politically in advance or truly warn the public?