Google Pay Xiaomi Mi9

necstandards · 16-09-2021 12:53pm #1

Hi

Ive set up google pay and activated my card, but cannot complete any transactions. I've un / re installed & complete a new set-up to no avail.

Payments were less that €50, NFC is turned on, Tap & Pay is set to Google Pay

Mobile phone is a Xiaomi Mi 9, Android version: 10 QKQ1.190825.002

Please help

Bank of Ireland: Eve · 16-09-2021 2:16pm

Hi there, thanks for getting in touch with us here on Boards.ie.

I'm sorry to hear about this.

Can I ask is it only Google Pay transactions that you're having difficulties with? Or are you also unable to use your card for contactless, chip and pin transactions etc.?

Thanks, Eve

necstandards · 16-09-2021 3:14pm

Seems its just google pay. My card works fine for contactless & chip/pin.

Bank of Ireland: Eve · 16-09-2021 3:41pm

Thank you for confirming this for me.

Could I ask if you're getting an error message when you use Google Pay? Or are the transactions just declining?

Thanks, Eve

necstandards · 17-09-2021 9:32am

Im not sure, i'll need to check and get back. Thanks

pizzahead77 · 17-09-2021 4:15pm

Do you have the phone awake and the screen unlocked when trying to pay?

necstandards · 11-10-2021 5:25pm

https://www.boards.ie/discussion/comment/117900055#Comment_117900055

The shop terminal states "card not accepted"

Bank of Ireland: Tara · 12-10-2021 9:40am

https://www.boards.ie/discussion/comment/118005602#Comment_118005602

Thanks for getting back to us. If you can please send us a private message with your full name, contact phone number and the branch you hold your account with we'll arrange a call to you to have this checked further. Please don't include any account or log in details in your message.

Thanks

Tara

Google Pay Xiaomi Mi9

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