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be aware sms phishing boi users

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  • 14-10-2021 2:08pm
    #1
    Stax1337
    Registered Users Posts: 2 ✭


    Screenshot (4).png

    How they know im boi user?



Comments

  • Options
    #2
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    Hi there

    Thanks for sharing this with us today

    This is indeed a fraudulent text message. Please delete this text. Rest assured our security team have been managing this. We appreciate your caution and vigilance in spotting this. Fraudster's send these messages at random so the messages will go to both BOI customer's and non BOI customer's. They don't actually know who they are sending the messages to but they are trying to get BOI customer's to click on this link and disclose banking information. BOI will never send a link like this via text or email asking customer's to click and disclose information

    Hope this helps

    Declan



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    #3
    spurious
    Moderators, Category Moderators, Education Moderators Posts: 27,196 CMod ✭✭✭✭spurious


    My partner got similar. A text beginning 'Hi. BoI here again' rang the alarms.



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    #4
    Bank of Ireland: Jennifer
    Closed Accounts Posts: 490 ✭✭Bank of Ireland: Jennifer


    https://www.boards.ie/discussion/comment/118022695#Comment_118022695

    Hi There,

    Thanks for getting in touch with us here today. This is a fraudulent message and is not being issued by Bank of Ireland. The Bank will never ask our customers to click on a link or disclose account or password information in full. Please delete the text and do not click on the link. Thanks Jen



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    #5
    spurious
    Moderators, Category Moderators, Education Moderators Posts: 27,196 CMod ✭✭✭✭spurious


    I contacted support on twitter and gave them the mobile number used ( +353873284161 ) and described what the message contained and they told me it is genuine. Perhaps it was spoofed. Anyway, we will contact the support line when she gets home from work.

    If it turns out to be real though, would the Bank use 'Hi' to start a message to a customer?



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