Bag stolen from Carosel at Dublin Airport

Contact the DAA immediately, there's cameras everywhere. I'd be pushing more at them than Aer Lingus.

Give a good description of your bag, what flight you were on and what time the carousel opened.

It should be easily tracked thru the cameras from the belt, to customs and out into landside.

Good luck.

I doubt it was stolen as opposed to lost

hsve you the tracking number ?

https://wtrweb.worldtracer.aero/WTRInternet/wtwflowinternet.do?_flowExecutionKey=_c0F2FC159-84D1-98DE-582B-42E41598605B_k90EB93AE-2959-FD84-D74D-4907A9F7512B

They don't know the bag was loaded onto the carousel.

The bag is scanned into a can, and the can is scanned into the hold. The bag is regarded as being in the can but mistakes happen where its scanned but put into a different can, bags can also fall out on airport roadways.

When the plane lands, the cans are removed and brought to the carousel and the bags are loaded on and brought upto the arrivals. The bags are not scanned here so it could have fallen out on the road, fallen off the belt, got thrown too hard and gone down the side of the belt etc.

Aer Lingus can only say for certain the bag was loaded into the can and onto the aircraft as that's all that's recorded.

I'd still be contacting the DAA about it.

I'd be contacting customer service or airport police or better again immigration(who are all guards but I doubt they'd entertain you) and say you want to report a theft of a bag from Airside within the airport.

Tell them Aer Lingus are insisting your bag was put on the belt and it didn't arrive upto the arrivals hall so it either fell off somewhere, or it was stolen.

If I was a betting man I'd be thinking it got left behind tho so might be worth contacting the airport you flew from even tho you shouldn't have to.

I’d be contacting the airline firstly.

the airline are responsible for getting your bag back to YOU.. their responsibility doesn’t end when it’s brought to the carousel ... you have no contract with the airport, you do with aer lingus...”we gave you a bag, paid for it but didn’t receive it back....”

id put in also a courtesy call to airport police to see how interested the likes of airlines are in chasing these incidents up, the baggage hall is well covered by cameras and other technologies should be able to track the bag to a certain belt / carousel at a particular time...

problem will be if it’s been half inched, you might have an image of the culprit but identifying him / her might be impossible...

Have any of you considered getting Apple Tags and dropping them in your bags?

No, maybe its different in T2.

Those scanners look like they're just scanning each bag as they pass to make sure they're not jamming the belt. Sometimes the tag of something like a gearbag is on the top handles but if the bag is on the belt upside down then cant be scanned even if that system is in place.

This post #22 on what happenend to another Boardsie:

One more anecdote to add to this thread. Don't know if it's useful to you, but may be to others:

Last year myself and two friends flew Dublin - Biarritz with Ryanair to watch the Tour de France with three bikes. One of the lads bikes never arrived. Over the next 10 days he filled in all the forms, Ryanair went through all the similar stuff written in this thread. Then we flew back to Dublin, went to the Ryanair baggage desk in the baggage reclaim area, asked if we could look in the baggage room (there's a large hall adjacent to the baggage reclaim area in T1) just in case it was there. Went into the hall and the bike box was lying up against the bag wall concealed by another box.

Mostly luck, but always push them to allow you to check the baggage hall - in the Winter of 2010 (when the airport was closed due to snow), I found my backpack that they claimed they had lost in the baggage hall, just cast aside.

Best of luck with it.