** ALL ** Passport Queries take.two. **! Mod-note in post#1288

Did anyone here submit their own passport with an application for their kids first time passport? If so, then how long did it take for your passport to be returned after you received your kids one? They estimate 2 weeks but I'd like a real timeline! Don't get me started on why they aren't returned at the same time.

Sorry, was your kid's passport a first time application? If so, what was the estimated issue date and when did you apply? Thanks

A day past my target issue date and they haven’t even processed my application yet, they’ve had it for over 2 months. Absolute disgrace

I've logged in for the first time in 6ish years for this..!

We applied for 2 first time kids applications at the end of August (28/8), sent off our documentation and it was registered on the system as received on 5/9 with an estimated date of issue of 5/11 (yesterday).

We have gotten nothing. No update. No movement on the tracker. No confirmation that everything is in order with the application. Nothing.

I've used webchat a couple of times and whilst the people have ranged in terms of manner and politeness, they haven't helped. The worst experience with webchat so far was on Thursday with someone named Divisha. I was told, "I have answered your queries above. I am unable to assist you further at this time. I have given you all the information I have available about the application. As I have no further update, I am going to terminate the chat as there are other customers who need attention." They hadn't actually answered my questions.

I contacted a local constituency office and they called on our behalf on Thursday afternoon and to be fair they got somewhat more information that we had by calling or web chatting ourselves. However, we still have no progress on the tracked and the estimated issuing date has now passed.

I have flights booked for next weekend and I have until tomorrow to re-schedule them without a fee. I don't really know what to do at this point. This holiday has been very long awaited (over 5 years if I'm honest) and has been a logistical nightmare between getting time off work and organising with the school (who have been completely understanding but we ideally would have even gone at mid-term).

Applications are about as straight forward for a first time child application as you can get. We're both Irish, together and have valid passports (both of which have been sent off so getting them back is an extra panic).

We finally seem to have gotten somewhere today. I feel that speaking to a constituency office was the thing that finally helped. Thanks to them the applications were pulled and placed into an expedited bundle it seems. All of the documentation was in order though and there were no issues with anything.

I would say that if you're awaiting a passport, have passed the issuing date and have flight plans; contact a TD/senator/councillor. That seems to be the only scenario where something can really be done in our experience.

We don't have the passports in hand yet but we do have a tracking number for one and the other has the status of printed. The next worry is getting our own passports back in time..!! I've applied for a passport card this evening on the off chance that it would arrive more quickly than our documentation (ie passports and birthcerts). I had a picture of my passport from 2015/2016 somehow saved in my google photos. Unfortunately we don't seem to have a pic of my partners for the expiry date.

I swear to God that the person whose constituency office I contacted will forever get my first preference vote if we get on this holiday..!!!!