Stolen car

If keys were in the car you will likely run in to problems. Was the car a pre 2010 Hyundai Accent of goldish colour?

Just tell them it was stolen and you don't know how and saw and heard nothing. It'll be broken down for parts anyway and be unrecoverable, so who's to know.

It's the insurance companies committing the fraud every day of the week on people. His car was stole, that's the bottom line, if no one witnessed it, then he can tell it anyway he wants. Why it matter that the keys were in it I'LL never know, must be an Irish thing.

Listen to nosebleed!

If you have the vw connect app, can't you track the cars location?

Getting out to get an item from the boot I wouldn't say that's a reason to take keys out of the ignition as you didn't leave the vehicle unattended. If you left the keys in the car and went into to do some shopping that would be a different story.

Sh1t buzz altogether. Hopefully it is parked up somewhere not too far from where it was taken. Best to share the details of it on social media within your area and hopefully some may see it.

Keys left in ignition-you contributed to the theft.It's not just an Irish "thing".Fault of driver might not in Russia I suppose or Brazil or Malawi or China

You didn’t leave the car unattended with the keys in it so this is different to so many people leaving the keys in it outside their house and even leaving the car running while in the shop.

Even if you were beside the drivers door, the thief would have taken it anyway. It’s a bit of metal, I’m not going to challenge someone intent on stealing it with God knows what weapons and not a single f*€% to give.

OP did not say the engine was running.

OP, as always with these types of queries the first place to check is your insurance policy.

For instance, the FBD/An Post one says that the vehicle should:

Is the vehicle unattended if you're taking something out of the boot? That's the only argument you may have with the insurance company. You'll get opinions on both sides from people here, but they're irrelevant. My personal opinion would be that the car is not "unattended" in that situation, but again - my opinion is as irrelevant as someone who'll argue the opposite.

If it doesn't go your way initially with the insurance company, I assume there's legal avenues to can take to appeal and make your case that the car was still "attended".

Fact of the matter is that the situation you report to the insurance company will have to match the evidence, including what you told the Gardaí. Otherwise you're definitely opening yourself up to trouble.

Best of luck, OP. It's a shítty thing to happen. I hope you're ok yourself.