Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Amazon

Options
1626365676894

Comments

  • Registered Users Posts: 5,019 ✭✭✭Touch Fuzzy Get Dizzy


    Amazon UK sending out an email

    -----------------------------------

    VAT & Duties Calculation

    -----------------------------------

    When shopping on Amazon.co.uk, all prices are shown inclusive of UK VAT before checkout but this is removed and updated with any Irish VAT and / or duties that are due when you proceed to checkout and select an Irish delivery address. Here are some common examples:


    On orders less than €150 dispatched from Amazon UK (Irish VAT due):


    - The price you see before checkout is inclusive of UK VAT, at the appropriate rate (e.g. 20%).


    - UK VAT is removed at checkout and you will instead see Irish VAT applied (e.g. 23%) once an Irish delivery address is selected.


    - E.g. a cable with a price of €15.18 (including UK VAT), changes to €15.55 at checkout (€12.65 with UK VAT removed + €2.90 Irish VAT added).



    On orders more than €150 dispatched from Amazon UK (custom duties and taxes where applicable):


    - The price you see before checkout is inclusive of UK VAT (e.g. 20%).


    - UK VAT is removed at checkout and once an Irish delivery address is selected


    you will instead see 1) an item price which excludes VAT, and 2) an Import Fee Deposit which includes Irish VAT (23%), and any applicable duties (for some products no duties are applied).


    - E.g. a ladies coat with a price of €200.92 (including UK VAT) changes to €230.65 at checkout (UK VAT is removed and replaced with Irish VAT and duties, which in this example would be €167.43 ex-VAT price + €63.22 Import Fee Deposit and Irish VAT).



    On orders dispatched from Marketplace Sellers:


    - The price of items which are dispatched from our Marketplace Sellers are inclusive of any applicable VAT and duties, and no further payment will be due. If for any reason you are charged additional costs (e.g., by customs authorities), in addition to the purchase price and delivery, you can contact the Seller to request a refund of these costs.


    - Should the Seller not reply or resolve the issue for you, you are eligible to file an A-to-Z Guarantee claim with us to request a refund.


    - For more information about our A-to-Z Guarantee, please visit https://amazon.co.uk/gp/help/customer/display.html?nodeId=GQ37ZCNECJKTFYQV


    Visit the Irish Revenue site for more information on how VAT and duties are applied: https://www.revenue.ie/en/importing-vehicles-duty-free-allowances/buying-of-goods-online-for-personal-use/buying-goods-from-outside-the-eu.aspx


    We hope this helps and that we see you again soon.



    Regards,

    Customer Service Department

    Amazon.co.uk



  • Registered Users Posts: 1,206 ✭✭✭I am me123


    My parcel from China to Ireland has the latest tracking info. Seems to be in Belgium now? Would my parcel take much longer to deliver?


    Herstal,Herstal,BE, Departed from Facility.

    2021-11-22 09:19

    Herstal,Herstal,BE, Arrived at Sort Facility.

    2021-11-15 11:03

    Custom clearance completed

    2021-11-13 21:00

    Arrived at AIRPORT of Destination

    2021-11-12 12:07

    Departed from AIRPORT of Origin

    2021-11-09 22:30

    CHINA, Arrive at international airport to abroad

    2021-11-09 13:30

    SHENZHEN, Departed Facility In processing center

    2021-11-09 07:57

    Departed Facility in SHENZHEN

    2021-11-08 19:39

    Arrived at Sort Facility SHENZHEN

    2021-11-08 11:55

    Shipment information received


    Operation


    1.





    1



  • Registered Users Posts: 5,272 ✭✭✭Deedsie


    I am going to purchase a few items from Amazon Germany and want to sign up to prime for the free month. Can someone clarify the process of when I have to cancel by so as to not get charged etc

    I was going to purchase off amazon uk as normal but the customs talk has really put me off.

    Are people here still using amazon uk as pre brexit?

    I am looking at a waffle maker thing €100 and wireless keyboard and mouse. And two office desk items. All around between €15 & €30 on Amazon Germany.

    Be great to get some clarity



  • Registered Users Posts: 40,437 ✭✭✭✭ohnonotgmail


    Amazon UK sent the info below to customers last thursday. I would not let customs issues prevent me from ordering from Amazon UK

    When shopping on Amazon.co.uk, all prices are shown inclusive of UK VAT before checkout but this is removed and updated with any Irish VAT and / or duties that are due when you proceed to checkout and select an Irish delivery address. Here are some common examples:


    On orders less than €150 dispatched from Amazon UK (Irish VAT due):


    - The price you see before checkout is inclusive of UK VAT, at the appropriate rate (e.g. 20%).


    - UK VAT is removed at checkout and you will instead see Irish VAT applied (e.g. 23%) once an Irish delivery address is selected.


    - E.g. a cable with a price of €15.18 (including UK VAT), changes to €15.55 at checkout (€12.65 with UK VAT removed + €2.90 Irish VAT added).



    On orders more than €150 dispatched from Amazon UK (custom duties and taxes where applicable):


    - The price you see before checkout is inclusive of UK VAT (e.g. 20%).


    - UK VAT is removed at checkout and once an Irish delivery address is selected


    you will instead see 1) an item price which excludes VAT, and 2) an Import Fee Deposit which includes Irish VAT (23%), and any applicable duties (for some products no duties are applied).


    - E.g. a ladies coat with a price of €200.92 (including UK VAT) changes to €230.65 at checkout (UK VAT is removed and replaced with Irish VAT and duties, which in this example would be €167.43 ex-VAT price + €63.22 Import Fee Deposit and Irish VAT).


     

    On orders dispatched from Marketplace Sellers:


    - The price of items which are dispatched from our Marketplace Sellers are inclusive of any applicable VAT and duties, and no further payment will be due. If for any reason you are charged additional costs (e.g., by customs authorities), in addition to the purchase price and delivery, you can contact the Seller to request a refund of these costs.


    - Should the Seller not reply or resolve the issue for you, you are eligible to file an A-to-Z Guarantee claim with us to request a refund.



  • Registered Users Posts: 5,272 ✭✭✭Deedsie


    Right, but if I order through Amazon Germany I dont have to consider any of that?

    Id much prefer continue as before but it seems to makes more sense to either shop locally or online from an EU country.

    I may be missing something here of course.



  • Advertisement
  • Registered Users Posts: 455 ✭✭Ben Done


    I don't think you get free shipping to Ireland with amazon.de - not 100% on that, so open to correction.



  • Registered Users Posts: 46,095 ✭✭✭✭muffler


    Can you sign up for Prime on the German site? Are there any benefits? I've read before that you will still have to pay for delivery from Germany but as I have never ordered there myself I cant say for sure.

    I have ordered a few times from Amazon UK since the beginning of the year. No issues and just the same as pre-Brexit.



  • Registered Users Posts: 18,918 ✭✭✭✭Mimikyu


    I wouldn’t bother signing up to Prime on Amazon Germany as they don’t offer free shipping to Ireland. Only the UK site does.

    Once your order is below €150 (split your order to keep it under this if needs be) there should only be the VAT difference of 3% on your order and you’ll see this before you pay on the last screen of the order process. There won’t be anything extra to pay.

    Another thing to consider ordering from any of the Amazon EU sites is anything electrical with a plug will come with a EU plug and need an adopter.



  • Registered Users Posts: 314 ✭✭sibersha


    Ordered the Galaxy Watch 4 Silver & Galaxy buds for for £240 yesterday.

    When I had a UK address selected as address, it was showing as a couple of days deliver, but I opted to have it shipped to my home address in Ireland. Now there is no delivery date scheduled, just showing as "Not Yet dispatched"

    Should I get these items before Xmas? Can't see any indication as to when delivery is available



  • Registered Users Posts: 1,206 ✭✭✭I am me123


    Does it take long for items to arrive from Amazon Germany, delivering to Ireland?

    Thank you 😃



  • Advertisement
  • Registered Users Posts: 27,163 ✭✭✭✭GreeBo


    I use them a lot since Brexit, you'll get a shipping estimate during the order process.



  • Registered Users Posts: 4,097 ✭✭✭bennyx_o


    Bought some things that wouldn't ship to Ireland from the UK site from the DE site a while back. From memory it took about 3-4 days and was delivered by Amazon themselves here, only downside was the ~€8 delivery but I can get over that



  • Registered Users Posts: 1,206 ✭✭✭I am me123


    Thanks for the info guys.

    Just wanted to ask if the delivery estimate given is accurate for delivery between Germany and Ireland?

    Does it take long for items to be dispatched?



  • Registered Users Posts: 4,097 ✭✭✭bennyx_o


    Mine arrived a day or two early, items that were fulfilled by Amazon



  • Registered Users Posts: 1,206 ✭✭✭I am me123


    That's great. Thank you. I've a parcel I ordered today from Amazon.de with an estimated delivery date of next week, just hope it arrives on time.

    My item is not yet dispatched, will dispatch take long? (Normally)



  • Registered Users Posts: 28,467 ✭✭✭✭looksee


    I don't think you can expect an absolute answer for all Amazon deliveries from Germany or anywhere else, but my experience has been that I have ordered a number of items over the past year and the delivery has overall been excellent.



  • Registered Users Posts: 1,206 ✭✭✭I am me123


    Thank you 😁



  • Registered Users Posts: 913 ✭✭✭buzzerxx


    i bought a Samsung Odyssey g9 from German amazon, arrived on time and perfect condition.


    Just realised this thread is over a year old now. 😮



  • Registered Users Posts: 3,436 ✭✭✭VG31


    I find Amazon DE orders almost always come a day earlier than the indicated delivery date. This is for orders shipped with Amazon Logistics, An Post are probably a different matter.



  • Registered Users Posts: 1,740 ✭✭✭Nyum Nyum


    Anyone know roughly how long refunds take to process these days?

    Bought a new laptop last week from Amazon, the battery wouldn't charge up so it went back and was delivered to Portlaoise on the 26th, 5 days ago. Not the best time for all this with Black Friday and all that but still, I need to order another laptop pretty soon and could do with the refund being sorted.



  • Advertisement
  • Registered Users Posts: 1,206 ✭✭✭I am me123


    Thanks all. Got email this morning saying my parcel is dispatched so fingers crossed 🤞 I should get it next week, as scheduled.

    Does it take long for An Post to update tracking details?

    Tried to put in supplied tracking number into their website, and nothing came up.



  • Registered Users Posts: 3,436 ✭✭✭VG31


    It won't appear with An Post until it arrives in Ireland. You can see all the tracking details on Amazon.



  • Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,910 Mod ✭✭✭✭whiterebel


    Amazon can be strange with these. Sometimes as soon as you put it onto the post office they refund, and sometimes they want to get it back into the warehouse which can take a couple of weeks.



  • Registered Users Posts: 93 ✭✭VanHalen


    OK so - what's the story with Amazon Gift Cards - they don't deliver them to Ireland it seems??? I tried a couple and they all say "This item cannot be shipped to your selected delivery location." (Of course you can get the email version but the ones in presentation boxes are much nicer to give)



  • Registered Users Posts: 1,206 ✭✭✭I am me123


    Got it today (Saturday) sooner than expected so delighted! 😊



  • Registered Users Posts: 40,437 ✭✭✭✭ohnonotgmail


    ordered a mini PC 6 weeks ago. Just received a refund on all of the VAT I paid. happy days.



  • Registered Users Posts: 1,494 ✭✭✭JackieChang


    ANybody have experience returning to AMazon.de? I bought a projector, and it doesn't suit me. I would need to have a much larger sitting room. Nothing wrong with it.

    First of all, do I have to pay for returning it?

    Secondly, will I have to return it to Germany?



  • Registered Users Posts: 3,436 ✭✭✭VG31


    Yes to both. You get a set amount (€11 I think) for the return postage costs but if it costs more you can let them know through the chat and they will refund you the full amount. However since there's nothing wrong with it, you may possibly have to pay the return postage costs entirely yourself in this case.

    If may be cheaper (and most likely quicker) to use DPD or UPS.



  • Registered Users Posts: 9 painter50


    I have bought many items from Amazon.de. Sometimes it's like £200 free delivery Vs €200 + €18 delivery. Recently bought from Amazon.de Hisense 4k TV EUR 298,72 +€20 delivery. Price for equivalent Hisense at Amazon .UK was about £298 + vat and delivery. It added up to about €500. The sickening thing was Curry's.ie was selling it for €500. Mod <Snip>don't make suggestions like that .These days you can get good safe euro plug to 3 pin. Recently bought several "schuko plug" to UK plug for my Amazon.de Toaster,ceramic fan heater and several AliExpress bought euro plug items




  • Advertisement
  • Registered Users Posts: 6,729 ✭✭✭deezell


    That is interesting. How do they treat black friday offers? I bought nearly half price tech from amazon.de. paid a few € more, about €212 than amazon UK, which worked out about €207 with exchange and extra Vat, and assuming it was delivered without a demand for more. I couldn't risk the delay if anything went pear shaped, had it in 3 days from .de, but I was wondering is everything getting through from amazon UK? Or has anyone had stuff held and had duty applied. The goods were German manufacture, about €400 full value so would they attract duty, and full value vat if ordered from the UK? (or do Amazon just use the UK site as a portal to Eu warehouse?).



Advertisement