USB mass storage device problem

By chance its USB3 port ?

What happens if same USB stick insert in USB2 port (if avail)?

PC and/or MoBo manufaturer/model ?

Wonder what was it

try buying a sdcard reader, 1.euro 50 cent in dealz, or poundland shops.see if that works. you could open free mega account upload files there from phone, download files to pc .

https://www.drivers.com/update/pc-fix-tips/solution-for-usb-port-not-working-in-windows-7/

Solution Six- Disable USB Selective Suspend feature

Sometimes power management features like USB Selective Suspend can override USB detection and cause issues like USB ports not working.

In such cases, disabling USB Selective suspend features can resolve the issue.

Here are the steps to follow.

Open Control Panel

Click Hardware and Sound.

Click Power Options.

Under “Preferred plan,” click the Change plan settings link for the plan you’re currently using. For example Balanced or Power Saver

Click Change advanced power settings link.

In the Power Options window, expand USB settings.

Expand USB selective suspend setting

Select Disabled from the drop-down list

Click Apply and then click OK

Close all windows

Solution Seven – Update Drivers software for Universal Serial BUS controller

There is a possibility the driver of Universal Serial BUS controller is corrupt and hence you are facing the USB ports not working issue. 

You need to update drivers, which can be done manually or automatically.

Here we have provided steps for both methods.

Steps to manually update drivers for Universal Serial BUS controller

Open Device Manager

Go to Universal Serial BUS controller category and expand it

Look for USB devices with a yellow exclamation mark

Right-click in USB device entry with a yellow exclamation mark and click Update Driver software.

In the next window, select “Search automatically for updated driver software”

Wait for the windows to search for driver updates

If Windows cannot find any driver update, go to the USB device with a yellow exclamation mark

Right-click on the problematic USB device in the list and click Uninstall

Wait for the uninstallation process to complete

Now go to the Action menu in the Device Manager window

Click Scan for hardware changes

Note – Windows will install a new driver for USB device which might resolve the problem

Close Device Manager

Steps to update the driver automatically

 your usb slot maybe disabled by power management, suspend power to usb ,options

if that doesnt work , go to device manager, click on item with yellow icon, device not working, click remove this device. i,m presuming its usb/mass storage device,

reboot pc, see Theres a icon ,or notification, eg update usb driver in the taskbar,on the lower right part of the screen, eg does it ask you to update drivers, update usb drivers in device manager.

than reboot again, plug in usb drive into usb slot.

or maybe post an image of the device manager screen, here.