How does one earth a phone wall socket that breaks phones connected when a storm hits!! Pure Telecom

swoofer · 21-12-2021 4:50pm #1

Pure Telecom are saying there is no fault on the line and the reason the phone breaks is that the wall socket needs earthing!! Phone went at last storm so plugged in a borrowed phone and it works. Have a router as well and that did not break.

Help, how do I earth a wall socket!! Or it is an Eir call out via Pure?

Deagol · 21-12-2021 4:56pm

https://www.boards.ie/discussion/2058223831/how-does-one-earth-a-phone-wall-socket-that-breaks-phones-connected-when-a-storm-hits-pure-telecom

There is not earth on a telephone socket as it's made of plastic... Pure are talking rubbish. It's a well known issue to have lightening during storms cause telephone faults as it inducts current in the lines. I would recommend to plug in a surge protecting socket and plug the phone and router into that.

I used to do a lot of repairs on people's telephone and PC equipment blown from lightning and once they got surge protection it stopped being a problem... or at least if you buy a decent one it will have insurance cover up to a maximum.

https://www.vikingdirect.ie/en/p/2843804?customerType=consumer&?utm_source=google&utm_medium=organic&utm_campaign=surface_google&cm_mmc=Google-_-PLA_GEN_GOOGLE-SHOPPING_technology_GOSC-_-technology-_-2843804&gclid=Cj0KCQiAk4aOBhCTARIsAFWFP9GA0Cq4ADEe6hQ_DiiOOPuRtq5-8PrcWgdosMGVBUgbX9mYZ18PP8gaAjrYEALw_wcB&gclsrc=aw.ds

22-12-2021 2:35pm

Agree, Pure Telecom are talking pure sh!te.

Surge protection can help, but when lightning strikes there is no silver bullet

22-12-2021 2:37pm

You probably need a sonic screwdriver.

Cerco · 23-12-2021 1:57pm

If your services are provided over fibre optic cable FTTH then you may need lightening protection at the incoming terminal box.

Deagol · 23-12-2021 2:15pm

https://www.boards.ie/discussion/comment/118365839#Comment_118365839

Ok - I'm totally baffled by that idea. Can you explain how / why you would need lightning protection for Fibre Optic? How does lightning transmit along a glass / plastic conduit?

swoofer · 23-12-2021 3:31pm

You forgot to post a link for the Sonic Screwdriver, here it is

Dr. Sonic Screwdriver With Touch Controls And Removable Power Core | Fruugo IE

Cerco · 23-12-2021 4:14pm

Fibre Optic cable has metal wires within it to strengthen the cable for ease of installation etc.

Google "Lightening and Fibre Optic Cable" for more info.

23-12-2021 5:25pm

https://www.boards.ie/discussion/comment/118366532#Comment_118366532

I’m sure it does but I’m assuming that you mean surge protection? Regardless, if lighting strikes there are guarantees that equipment won’t be damaged no matter what you do.

swoofer · 23-12-2021 5:54pm

I have so called dead phone with me now and it works!!! I bet its the splitter for adsl thats gone wonky but I don't have that.

Cerco · 23-12-2021 6:27pm

https://www.boards.ie/discussion/comment/118366799#Comment_118366799

Of course there are no guarantees …**** happens 😙. I was referring to some Google articles on lightning protection for fibre optics.

The Cush · 23-12-2021 7:19pm

https://www.boards.ie/discussion/comment/118366532#Comment_118366532

Any fibre cable I've seen uses a non- metallic Kevlar yarn as a strengthening member, I stripped down a length of eir's overhead fibre cable, no metal.

Eir rural FTTH thread - Page 249 — boards.ie - Now Ye're Talkin'

23-12-2021 8:05pm

https://www.boards.ie/discussion/comment/118366997#Comment_118366997

It would not be normal to install a lightning protection system in a domestic installation.

Irish Steve · 24-12-2021 12:46am

House about 75 Metres from us, in an urban area, took a lightning hit about 25 years ago. Blew sockets off the wall as well as things like TV aerial wires, and did a lot of damage to electronics.

We had a TV, phone line Fax splitter box, Fax Machine, Phone switchboard and several other items all blown, and it wasn't mains spikes, it was induced voltages in the (copper) phone line and cable TV system that did the significant damage, and that was with protection devices on the phone line, and none of the services are on poles, they are all underground.

All the affected devices still powered up after the strike, but close investigation proved that it was the other connections to phone or TV service that were no longer working, and it was cheaper to replace the blown devices under insurance than it would have been to repair them.

Cerco · 24-12-2021 9:31am

https://www.boards.ie/discussion/comment/118367351#Comment_118367351

More lightning protective devices than systems. For example the protective devices on tv aerial sockets, in line co-axial devices on satellite feeds. In the Op’s case the service provider’s suggestion was faulty earthing on a telecom service, which of course could present a risk. Cannot understand why the provider would not have assumed responsibility for such a situation.

However the point is moot now as it seem the Op has an intermittent adsl splitter and no damage to the phone.

How does one earth a phone wall socket that breaks phones connected when a storm hits!! Pure Telecom

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