EU Digital/paper! Certs, the Megathread - threadbans in OP

recovery cert with pos antigen. Taken from buzz.ie

”The HSE says in order to ensure misuse is limited, anyone who wishes to obtain a digital recovery cert will need to get a PCR test or a professionally administered antigen test”

Easy solution

Get rid of the certs, it's a system which is no longer required to protect people

It's only there to punish

I got the same thing - extremely frustrating. I asked why my certificate would be coming on Jan 24 when my sister who got her booster the same day (later on!) got hers days later. "That's just the date it's coming". I have no expectation that it will come on Jan 24, and I will then rejoin the p0xy hour-long waits to get fobbed off again.

whats the situation with the HSE helpline for issues with your cert? I've tried calling several times after listening to blurb spiels before you can select option to talk to somebody only for it to hang up every-single-time..

Well according to my GP's clinic, they have uploaded the details and they went through without problems. No sign of the cert and I have a feeling it won't arrive by Jan 24. Seems like the people handling the whole cert thing were complete beginners struggling to comprehend the whole concept of a database. There's probably a bunch of people printing out the details from one system while another group of people are typing in data from the prints to another. And they fail to make a connection with the previous vaccinations and new one belonging to one person.

Is it possible to have both a vaccination cert and a recovery cert? I got my booster on Dec 17th. I haven't received the cert yet but I did receive a text asking me to apply for the cert on gov.ie. I did that and it said it would be emailed to me in a few days. I also caught covid on Dec 24th (a lovely christmas, thanks for asking) so I should be eligible for a recovery cert as I managed to get a PCR test. Has anybody had both at the same time?

can you have both certs on the app?

I have the Vax cert and a recent Recovery cert too. Where are you supposed to use the Recovery Cert - will it work in Restaurants etc?

Yeah but the vax cert doesn't have an expiry. The recovery one does. It's not very clear really.

I had my booster shot at an MVC in November. I had original two shots at GPs. I got the appt for the booster via text without requesting it. I don't remember being asked for my email address at the MVC. I used the portal last week to request the booster cert. Got email from them last night "Your EU Digital Covid Certificate" but it's just the original cert for the first two shots.

Since I had my booster in November, I've had multiple text messages from the HSE with appointment dates for the booster and reminders telling me to get a booster. It's like there's no record of me having the booster shot in their system. Makes me wonder if I even had the shot. On the day, I didn't even feel the injection and had no side effects (other shots I had mild side effects).

Anyway, it seems there is no point ringing them because of the long hold times and the Web Chat throws up an error message.

from https://www.gov.ie/en/publication/d2e25-eu-digital-covid-certificates-for-booster-vaccines-your-questions-answered/#why-digital-covid-certificates-for-booster-vaccines-are-being-issued-in-ireland

What to do if you got a text from the HSE saying your Digital COVID Certificate is ready

“The text from the HSE invites you to apply for your new Digital COVID Certificate online, as there was no email associated with your data. You can apply to have your new certificate sent to your email or issued to you via post…”

apply online ? Where ? They couldn’t even be arsed sticking in a link or contact….

Wait it out I'd say, hopefully these discriminatory certs will be gone soon

Brilliant just what I needed, thank you.

EU is considering giving the booster a 9 mth validity if all 27 members agree.Chance that.Countries outside the EU(excl US)considering 12 months validity if they can align their systems with the EU and vice versa.Work that out but it's only talk at the mo.

Yeah, you might think so, until like so many of us, they just send you another copy of your original cert (two-shot). Went on web chat to them this afternoon. It said hold time would be 45min so just left it sitting on screen. I finally got an agent an hour and a half later. His answers seemed quite robotic, but it was a real person. It seemed to take him a while to understand what I was asking. Asked me the expected question like name, address, DOB, PPSN, vaccine type ... but also batch number, not sure everyone would have that info to hand.

There seemed to be no suggestion that he could find a record of me getting a booster shot. How come the system can't link first two doses to booster when given to someone with same PPSN?

It took the agent 20 mins to get through those basic questions and then he ended with:

"I have now forwarded your details to the team to be reviewed in order to understand why your cert hasn’t issued yet. The team may require more information from you to complete their review and will contact you for this if necessary. Once your account has been reviewed, your Digital Covid Certificate will be sent via email."

Boostered at a GP on 6/1/22. No updated cert received.

I got through on chat and it was fairly useless and took a long time to get through on chat

Chat advised that my GP hasn't updated COVAX system that I was boostered and that I am to contact the GP and get them to upload/re-upload it.

Contacted the GP then who has a blurb before anyone answers phone advising they wont answer any questions on covid certs, but i persisted through and spoke to reception who said they have backlogs and cant confirm or deny whether they have uploaded my information or not, but that they have until 1st Feb 22 to complete it and this information is widely available that they have until this date to complete this

Javid just said they are ending the mandatory QR codes next Thursday, he is leaving it up to businesses etc masks are gone too.

Proper order. Us next, please.

I printed off a hard copy of the booster shot for my mother (she's old school likes a hard copy of everything). Problem I'm having is when I scan the QR using my phones scanner all that pops up is a bunch of computer code.

I'm curious how a misspelled name is causing these issues. Do they not ask for your PPS Number when you get a booster in a GP surgery? they should be matching on that as it is unique. It wasn't always because a wife used to be given her husbands PPS number when she got married but that is long gone.

Tried the chat and waited for over an hour for my turn. Just my luck that they happened to answer the chat right when I was otherwise engaged and unable to answer them so they hung up. Just as well because I noticed the agent was the same person I chatted with the last time and who was uninterested in finding out what was the situation with my account. So... back in the line it is and I will continue until they finally look into it.