Which Provider? What Type Of Broadband? Broadband In My Area? !!POST HERE ONLY!!

I've just moved into a house in Donegal, not very rural but the Internet providers are telling me they can't provide internet to my eircode. Have called 6 or 7 of the Irish providers with no luck.

Any advice would be very much appreciated. I'm planning to work from home shortly so hoping to get it sorted ASAP.

I have been informed that Eir may provide a line for me, but I'd imaging this could take awhile. There is also a satellite on the house and I believe there may be an option here?

Thanks in advance for any help.

I was chatting with Eir and he said none of my neighbours have fibre direct, but that he is going to put in a request for my address to the system, he says this takes about 2/3 days and once approved is usually takes 5 days to be installed. I won't hold my breath but this would be ideal. Thanks for your message. Separately, I looked up the satellite options and Konnect seems the most practical.

We do have 4g mobile internet in the house, however I don't seem to have a phone line.

It says 'Survey Planned in this deployment area'.

It also says 'Your nearest Broadband Connection Point is 1.42km'.

Hey guys, thanks for the replies. So I followed up with Eir after not hearing back and got chatting to a competent employee, she basically said I was led astray by the last rep who said he was asking for fibre direct to be requested for my address. I'm in an NBP invention area where 'Anticipated date for connection: January 2023 - December 2024'. And this new rep has told me it's extremely unlikely they'd make an exception for me before this date.

So that leaves me with the options of satellite or a mobile router. I know very little about either but out of convenience I might try the router. My 4g at the house is decent, can be intermittent at times. We do however use the mobile hotspot to watch netflix etc and it works well in general.

I'll pop to my local 3 store to suss it out - a cooling off period would be ideal to see how it works but I doubt this is available?

Thanks again, Tom.

STARLINK

STARLINK

Hello,

I have a question regarding my apartment. I have searched on the SIRO website and providers like Vodadfone and all have confirmed that I do have fibre available. My issue is that I am a tenant and I don't want to mess around with getting providers over and them wanting to drill through walls. My question is, is there a way I can tell if fibre is wired in to my apartment? It's a ground floor apartment in an apartment building.

The only connections I see is a telephone cable outlet (RJ11 I think) could this be fibre? Also an f-type connector coax connection with a virgin symbol on it.

I have 4g mobile broadband but only getting 5-10mbps so if there is fibre available I'd like to make use of it. The landlord is not technically minded and just keeps saying to get virgin. I want to get vodafone becuase it's way cheaper though. I think I will get someone from vodafone over to the apartment to advise on how I can get broadband and turn them away if they get the drill out. If they do have to drill then maybe I will have to get the landlord involved.

Any advice would be appreciated! Sorry if there is a lack of detail or I posted in the wrong place.

Hi Kannon,

I totally understand your situation, I am in a similar position to yours. Over the last few years I have questioned Eir, but you get the same old rhetoric from the help line. I just pestered Eir with calls and facebook messages, had an Enioneer call out regularly and eventually had my signal set to its maximum possile for the set up available.

I usually got the same Engineer who really understood the problems. My neighbours were accepting of their situsation and you would be amazed the amount of people who accept the norm and never question the poor service.

I now really believe that Eir and the other suppliers know the the majority of ther customers accept the service provided. My argument with Eir was always about the promise that I should get up to 50Mb for my plan. I eventually got up to the high 30's+ which the Engineer said was the best available until the new roll out comes to my area where up to 500mB will be the norm.

I suppose my advice to you is to keep pestering your supplier and do not accept your situation. The Engineer can tell you what the maximun internet signal your lines are capable of and he should be able, like mine, to get you up to that level. Really the Engineer in your area is the best course of action. You should not accept anything less. All the other providers only piggy back on the Eir infrastructur,e so do not be fooled by their claims. If you cannot get it improved through your existing set up, nothing will change.

Best of luck with your attempts.

Niall

Hey guys,

have just purchased a home in dromiskin. Have been in Dublin the last 12 years and been spoilt for choice with fibre broadband. Any idea what best provider would be here? I’m getting conflicting results from eir staff regarding the fibre options, Vodafone say it’s wireless dongle only and regional broadband have offered to install a roof box. Any ideas what we should do? My wife will be working from home

I'm getting ready to close on a house in Prosperous, Co. Kildare. Looking at all of the broadband providers, nothing is available. SIRO doesn't know about my Eircode, but they offer broadband in the village. Airwave says I can get FTTC, then vDSL from there but no FTTH.

Since it's a brand new build, and I can get FTTC is there something I could do where I can pay or get a provider to pay to go from the cabinet to my house? The cabinet itself is less than 100m from my front door.