Parcel sent to UK instead of Ireland

angeline · 02-02-2022 3:49pm #1

I was expecting an item from Spain which was correctly posted to Ireland by the sender. However, it ended up in the UK and is just stuck at Heathrow. Will Royal Mail redirect it back to Ireland or do I need to chase it up with them? Tia.

Jim_Hodge · 02-02-2022 3:51pm

Really the sender needs to chase it up.

Jim_Hodge · 02-02-2022 10:53pm

https://www.boards.ie/discussion/comment/118573101#Comment_118573101

Not your problem. The seller needs to rectify the situation.

silver2020 · 02-02-2022 10:39pm

Possibly it simply has scanned in Heathrow as a transit stop and then is forwarded on to Dublin.

angeline · 02-02-2022 10:45pm

Thanks. It hasn't moved from there in about a week now. The sender is blaming a post office worker for mistakenly sending it to the UK.

Car99 · 02-02-2022 10:47pm

Surely if you haven't received the item it is the sellers responsibility to chase.

Atlantic Dawn · 03-02-2022 7:09pm

Royal Mail should just redirect to Ireland, can't see where there's an issue, lots of post gets misdirected.

silver2020 · 03-02-2022 11:25pm

https://www.boards.ie/discussion/comment/118573101#Comment_118573101

Highly unlikely as these systems are automated.

Either mis-directed or illegible address.

03-02-2022 11:27pm

https://www.boards.ie/discussion/comment/118577347#Comment_118577347

They will eventually. Might take a while. Happened to me before, sender put all my address (including eircode) correctly but country as United Kingdom.. 😅

Atlantic Dawn · 03-02-2022 11:34pm

https://www.boards.ie/discussion/comment/118578966#Comment_118578966

Yes pre Eircode I had couple of items mis-sent to Iceland and delayed by weeks. I don't know whether it's better to use Republic Of Ireland in address instead to avoid confusion.

03-02-2022 11:40pm

https://www.boards.ie/discussion/comment/118579006#Comment_118579006

I always say Republic so it doesn’t get sent to the north by accident haha.

Gant21 · 03-02-2022 11:43pm

I’m flying into Heathrow next week can pick it up and bring it back op if you want.

03-02-2022 11:47pm

https://www.boards.ie/discussion/comment/118573101#Comment_118573101

Well, bear in mind also it may have left but can be sitting in dublin for a while before the containers go through customs and are scanned as in Ireland.

it doesn’t always get scanned in a hurry especially if there’s a bit of a backlog, to my knowledge there have been significant enough delays on parcels coming in from the UK.

Parcel sent to UK instead of Ireland

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