An Post returning packages from outside the EU-See 1st post

To : Postal Headache - Well said my friend! It's way beyond joking now. Shame on our Ministers and shame on the EU for turning a blind eye.

I've been down the writing to Ministers route. I even tried the Postal Union, and the EU but ignored by all, including

An Post CEO. It seems Minister Ryan in his wisdom appointed a new Chair to An Post, one Ms. Bolger and her background

is banking. I would speculate that An Post has aspirations to be a financial service provider and doing all they can to

kill off parcel / postal deliveries and watch the private sector pick up the wreckage.

To: whiterebel: You are patently wrong and as Postal Headache said, please don't talk down to the rest of us as if you had the monopoly on

wisdom. I think we may have crossed swords on this point in the past. In any event, I think I'm correct in my belief that

you are a moderator. As such you have no business lecturing participants, offering opinions or taking sides. This is not

what a moderator is meant to do.

As for the factual integrity of your "opinion" you would do well to use all that free time you have to read up on

Postal and Telecommunications Services Act 1983, s. 16. Communications Regulation (Postal Services)

Myself and others have shared experiences and articles under the #NoPostAnPost tag on Twitter, that's the shorter version of this thread I guess?

So, for some reason my parcel was re-sent by normal post instead of by courier. After 9 days, it still hasn't arrived so I'm expecting it to arrive back in England a second time any day now.

I tried to contact An Post, who told me several times that the TARIC codes were missing, and when I told them I knew for a fact this was a lie, they told me the same thing again. The supplier got a completely different story from An Post, which is that one of the TARIC codes was identified as a banned substance (completely wrongly). When they pointed out to An Post that none of the TARIC codes supplied was listed on An Post's list of restricted substances, they got the same bulls**t back.

This is getting crazy now, really just absolutely crazy. It's one thing for them to say that they need particular things before they'll deliver - intensely annoying but within their rights. When sellers meet those requirements and still have packages returned en masse, it's just gone beyond what anyone can put up with. I just don't know what to do.

The prohibited items description is so generalised I can see why they would fall back on it as a catch all excuse

I'd pay extra so they send it with a courier, better chance of getting through than an post at the moment

I have got packages from Japan via DHL and Fedex without issue in recent weeks. Don't think they had Taric codes.

So when ordering from from the UK besides the HS and taric code what more is needed?

Like everyone else, I've had my share of good and bad experiences.

My most recent one was ordering a toy for my grandson last Friday from Japan - I gave it to him this morning!!

My main need for help is this: In relation to buying in the UK, I accept that that suppliers can use Royal Mail to complete the paperwork

with all the necessary info, like IOSS and TARIC, etc. but in my case I buy small items from crafts people. Just some person sitting in their kitchen making things and selling them. Is there any way I can involve myself to help things along. For instance could I get their details, sue them to do the online Royal Mail declaration and maybe email them the label? I know many of them just aren't bothered, but some really need the income but to old or set in their ways, so I'd love to help!

I buy from crafts people too but my last item just got lost and as it was regular mail I'd to just pay again, don't think the seller got anywhere with Royal Mail and An Post.

I ended up sending it to a friend in the North to pass on, think DPD was too expensive for a bracelet

https://apps.parcelforce.com/tariffcode

Someone in Ireland would probably be a better place to start. If there's anyone who gives a s**t, that is. ComReg seem to be pretty much useless.

It's more than a barrier, it's a complete embarrassment. Australia and some other places won't send packages to Ireland at all. Japan and some other countries have dedicated guides on sending to Ireland - not the EU, specifically Ireland. And that David McRedmond has the gall to stand up somewhere and accept an award for excellence in business, all while presiding over this horror show? You couldn't make it up.

I know Australia have pretty much labelled Ireland as a basket case to post to, but this supplier of a particular WiFi USB dongle I was seeking has obviously had a bad experience with Ebay orders from here!

Yep, the solution is to strip Anpost of the responsibility of first receiver of non EU mail, put it out to tender, let the successful bidder deal with collecting the customs duty or revenue Vat, then push the now 100% cleared parcels onto AnPost's doorstep for interference free internal delivery. The Deutches post European facility in Germany for this is run under contract by Swiss Post specialists, every non EU sourced parcel that leaves there is cleared for internal EU delivery, until, that is, they forward them to AnPost, who repeat the process according to their basket case method. The Government needs to mandate someone like DHL in Germany to do what AnPost can't or won't.