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Amazon

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  • Registered Users Posts: 5,606 ✭✭✭obi604


    the below options appear, which is best to choose?





  • Registered Users Posts: 3,436 ✭✭✭VG31


    To a neighbour probably, see if you can specify an alternative address. I haven't done it in a while, it might have changed.

    Otherwise just refuse the delivery.



  • Registered Users Posts: 15,897 ✭✭✭✭Discodog


    My return label is for Dunfermlin Scotland. Is that likely to delay the refund & I guess will cost more ?



  • Registered Users Posts: 3,849 ✭✭✭Polar101



    Yeah, would be great to have a pickup point option. Or even something like "Amazon Day" where you know what day they are going to deliver. Now it's always "to be delivered on Monday by 9pm" and then they usually deliver on Saturday or Sunday instead (and always at random times, so if you're not home for the whole day, you'll miss a deliery).

    Or if they could have a delivery slot that gives a general idea on when the delivery will actually happen - the likes of DPD can manage that, so why not Amazon Logistics?



  • Registered Users Posts: 525 ✭✭✭Cookiee


    If you live anywhere near the north, amazon have collect points/lockers in the UK, just select one in newry or wherever and collect from there if you don't live too far! It's handy I get stuff delivered there and pick it up that Amazon won't deliver to the republic



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  • Registered Users Posts: 526 ✭✭✭EarWig


    Yeah.

    I have four things which I'd like to buy but can't until my next work break when I can be at home.

    Making your customers dance around your needs is real monopoly power in action.



  • Registered Users Posts: 3,379 ✭✭✭davetherave


    There is a pick your day option if you have an England/Wales/Scotland, not NI, address picked. It doesn't seem to offer it if it is going to an Amazon Locker either. Just picking Murrayfield Stadium as an example. Something will get there tomorrow with the one-day Prime, otherwise I can pick my two preferred days, and if I pick Wednesday and Friday then it will arrive on Wednesday.

    With any luck we will get the same when Baldonell opens up. It is all well and good that I can order something at 8pm this evening and it can be picked, packed, dispatched from say the Edinburgh Fulfillment Centre, sent across the sea, sorted in Greenogue, fired into the back of a van and delivered to me on Sunday but if I know I won't be there on Sunday then that defeats the purpose. It would be handy not having to wait to order something based on when I know I'll be at home.




  • Registered Users Posts: 905 ✭✭✭xboxdad


    Any word on when the Irish Fulfilment Centre is to open (Baldonell) please?



  • Registered Users Posts: 6,729 ✭✭✭deezell


    Depending on your job, you could use their address and have stuff delivered there. My son had 4 car tyres delivered to his place of work, a University, which got some funny looks from the reception desk! Pre covid, I routinely had stuff for myself and my job delivered to the job address, city centre, and it was definitely faster too.



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  • Registered Users Posts: 2,306 ✭✭✭NATLOR


    Bought a phone last September. Was £509 ex UK VAT. An extra £ 117 with Irish VAT which was added at the basket under import fees as expected. Just got a message from Amazon saying I'm getting a refund of £117. No idea why but not complaining!



  • Registered Users Posts: 15,897 ✭✭✭✭Discodog


    I returned an item & my Amazon account got refunded. I am now being told that I can't use my balance on Amazon Spain. The CS keep insisting that it's a gift card balance. Has anyone experienced similar ?



  • Registered Users Posts: 2,306 ✭✭✭NATLOR


    If you used a gift card to purchase the item then they are correct



  • Registered Users Posts: 15,897 ✭✭✭✭Discodog




  • Registered Users Posts: 5,224 ✭✭✭Yggr of Asgard



    If you did not use an Amazon Gift Card or balance to pay something, then the refund should have gone to the payment method that you use to pay for the order in the first place (like your credit or debit card).

    Balances / Gift cards can only be used on the country side you have them the, i.e. co.uk or .com etc but not across regions.

    The question here is why you did get a refund to your balance and not back to your card!



  • Registered Users Posts: 10,117 ✭✭✭✭Caranica


    They usually give you the option as to whether you want it on a gift card (instant) or returned to the original payment method (takes a few days)



  • Registered Users Posts: 6,729 ✭✭✭deezell


    Did you have a credit balance prior to paying? If so, why was that not refunded to your card, or do you not keep card details saved. I had Irish VAT refunded last year, it went back to my card, not to a 'balance' which I've never heard of before, except with ebay.



  • Registered Users Posts: 2,306 ✭✭✭NATLOR


    The only balance you can hold on Amazon is with gift cards. As mentioned above any refunds are returned to the method used to purchase



  • Registered Users Posts: 15,897 ✭✭✭✭Discodog


    I think Amazon need to make it clearer that, if you accept the refund as a credit to your account, it can only be used on the UK site. I will insist on a card credit from now on.



  • Registered Users Posts: 20,054 ✭✭✭✭neris


    How long has it taken for returns going with An Post to get to the Sered address for anyone whos ordered from amazon.de? I sent returns over 2 weeks ago and amazon site is still not showing them as not having been received there



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  • Registered Users Posts: 6,903 ✭✭✭amacca


    When is this Amazon fulfilment centre opening in Ireland, or is that shelved now (no bad pun intended)



  • Registered Users Posts: 46,095 ✭✭✭✭muffler




  • Registered Users Posts: 3,436 ✭✭✭VG31


    Does anyone else have a package stuck in Taverny, lle-de-France FR? I have a package due to be delivered by today there since Saturday. Maybe the weather caused delays but I thought it would have departed by now.



  • Registered Users Posts: 1,097 ✭✭✭dam099


    Not sure that post is correct, it quotes the linked article as saying Autumn for the new fulfilment centre but reading the piece which dates from Sep 2021 it notes the 2nd delivery centre as (presumably last) Autumn and the fulfilment centre as next Spring i.e. Spring 2022. Whether its still on track for that I have no idea.



  • Registered Users Posts: 154 ✭✭derekbro


    Yes, mine was due yesterday.

    Friday, 18 February

    12:06 PM

    Package departed an Amazon facility

    Taverny, lle-de-France FR



  • Registered Users Posts: 3,436 ✭✭✭VG31


    I checked the tracking again, it departed Taverny 45 minutes ago.



  • Registered Users Posts: 154 ✭✭derekbro


    Mine was just delivered, took 5 days to get from France to Dublin.



  • Posts: 0 ✭✭✭ Serenity Dirty Rectangle


    I'd like to return a mobile phone to Amazon but An Post wouldn't take it because of the battery I think. The return address is for Dunfermline. The lady at the post office told me I'd have to try a private courier. Is this correct and if so is there a courier recommended?



  • Registered Users Posts: 3,436 ✭✭✭VG31


    UPS start from €11.99 and take 2-3 days. I've used them a few times to Dunfermline without issues.



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  • Posts: 0 ✭✭✭ Serenity Dirty Rectangle


    Yeah I actually found someone saying to use UPS. I filled out all the information, paid with PayPal and it didn't complete the transaction. Some kind of internal security error.

    Had another go at it and it seemed to work this time. Time will tell.

    Post edited by [Deleted User] on


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