HKC GSM WiFi card

Aquos76 · 24-02-2022 7:07pm #1

Hi all, I finally got around to upgrading my GSM-Q card and replacing it with the WiFi card, I have it installed now and have my installation ID and password set up. I can set my alarm from the app, however when I go to unset the alarm I’m getting the following error

”Unset requires prox. Please contact

our installer.

This has thrown me as I’m using a 1070 panel with firmware 4.30 on it, to the best of my knowledge, the 1070 keypad doesn’t support this feature. Anyone any suggestions as to where I may have gone wrong?

altor · 24-02-2022 7:46pm

https://www.boards.ie/discussion/2058234603/hkc-gsm-wifi-card

Have you added a prox to the system?

The 1070 does have this feature if a prox keypad is installed.

If not, then go into the user menu, user options for that user and select no for code and prox.

Aquos76 · 24-02-2022 7:54pm

Thanks Altor, I’ll try that and report back.

altor · 24-02-2022 8:10pm

https://www.boards.ie/discussion/comment/118687122#Comment_118687122

No problem, that will sort it if you don't have a prox.

Aquos76 · 24-02-2022 11:01pm

Fair play Altor, worked a treat, you are a gent.

altor · 24-02-2022 11:12pm

https://www.boards.ie/discussion/comment/118688244#Comment_118688244

Brilliant, glad you got it sorted 😀

Aquos76 · 09-03-2022 12:24am

Hi Altor, Ive another question if you don't mind, I got a notification this evening to a mains fauly on my panel, as it turns out, ESB arrived out to install a new smart meter, anyway, due to loss of power and obviously wifi, I wasn't able to send back an unset command via the app, the panel was just beeping at home, not a major big deal, but anyway, on my old gsm-q dialer I would have been able to text my alarm and unset it, can I still use this method with the gsm wifi card, I did try texting back the securecomm text, but no luck there.

altor · 09-03-2022 10:52pm

https://www.boards.ie/discussion/comment/118754692#Comment_118754692

If you have the GSM/Wifi installed then after a few minutes you can connect back to the panel over the GSM if Wifi is down.

If you have an alarm activation while one path is just gone down then the system sends it over both paths to HKC server, then onto your phone. The hope with this is one of the paths are alive.

If sending a text to the system you would also have to wait for it to connect over the GSM.

If you try this: code (1111) status

Do you get a text reply?

Aquos76 · 09-03-2022 11:24pm

Nope, aint getting a reply when i sent a status message text, When i go into setting and send test messages from keypad, I do get that message. I manually switched off alarm activation sms ok as I was getting a notification and a text and I felt there was no need for both. I might take a look again tomorrow at the GSM and text options again, thanks Altor

altor · 10-03-2022 9:18pm

https://www.boards.ie/discussion/comment/118760063#Comment_118760063

Very strange as if I do it I get a delivery report then the test with address and system status.

Id ask installer to look into that for you as there is no reason why it wouldn't work.

Tried it with alarm sms off and the status still worked.

Aquos76 · 10-03-2022 10:34pm

And is the the SecureComm text that you are texting back to?

10-03-2022 10:42pm

https://www.boards.ie/discussion/2058234603/hkc-gsm-wifi-card

where did you source a wifi card and cost?

is it an easy job to swap it in?

altor · 10-03-2022 10:58pm

https://www.boards.ie/discussion/comment/118765335#Comment_118765335

Yes, I was replying to the text from the system, sim number ends in 913

altor · 10-03-2022 11:00pm

https://www.boards.ie/discussion/comment/118765396#Comment_118765396

They can be picked up in wholesaler's, here is a link to suppliers.

If you have engineer code its a easy swap out and setup

Aquos76 · 10-03-2022 11:04pm

https://www.boards.ie/discussion/comment/118765522#Comment_118765522

Ok, there lies my problem, I dont see any number at all, on my iphone I get a text from a contact called SecureComm and when i go into info of that contact, there in no number attached to it.

Aquos76 · 10-03-2022 11:09pm

https://www.boards.ie/discussion/comment/118765396#Comment_118765396

Picked up the wifi card and a new keypad on adverts, I'm also going to add a smoke, fire and carbon monoxide detector to the system also. The card is easily fitted and comes with full instructions, word of note though, I needed to get a local installation company to upgrade the firmware on my panel as it was only on Ver 3.1. You will also need the engineers code for you panel. I had mine as I installed the system myself a few years ago, I replaced an 8/12 panel with the 1070 panel.

Odellius · 29-04-2023 5:02pm

Hi all, I recently purchased a HKC Gsm/wifi card and fitted to my alarm but when the seller from adverts was talking me setup HKC was trying to charge €120 per year. I know it can be gotten around the €60ish mark. Does anyone know how I can get it for the lower price? I already have a GSM Q and would like Securecomm but I think €120 per year is steep for my uses. Thanks

altor · 29-04-2023 7:29pm

https://www.boards.ie/discussion/comment/120536116#Comment_120536116

If its a self install then that is what HKC charge end users.

HKC GSM WiFi card

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