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Prompt to sign in with a Google Account

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  • 11-02-2022 5:32pm
    #1
    kleefarr
    Registered Users Posts: 5,743 ✭✭✭


    Why am I now prompted to attach a Google Account when signing in?

    I don't want to so how do I disable the prompt.

    KL



Answers

  • Options
    #2
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,283 CMod ✭✭✭✭Spear


    I just tried and didn't get any such prompt. Can we see a screenshot of this prompt? Don't forget to censor out any private info first.



  • Options
    #3
    kleefarr
    Registered Users Posts: 5,743 ✭✭✭kleefarr


    IMG_20220211_164838.jpg




  • Options
    #4
    Bank of Ireland: Aisling
    Closed Accounts Posts: 487 ✭✭Bank of Ireland: Aisling


    Hi There,

    Thanks for getting in touch with us here on Boards.ie.

    Can we ask if you can touch another point on the screen to bypass this? If not, can you please delete and reinstall the app to see if this helps.

    Thanks, Aisling



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    #5
    kleefarr
    Registered Users Posts: 5,743 ✭✭✭kleefarr


    Hi Aisling,

    Yes, that's what's I do, touch an area outside of window.

    Wife's app is the same.

    Will try a reinstall of app if still keeps happening.



  • Options
    #6
    kleefarr
    Registered Users Posts: 5,743 ✭✭✭kleefarr


    I have uninstalled the app. Restarted phone. Re-installed app.

    Same thing



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    #7
    Bank of Ireland: Aisling
    Closed Accounts Posts: 487 ✭✭Bank of Ireland: Aisling


    https://www.boards.ie/discussion/comment/118621750#Comment_118621750

    Thanks for checking this for us.

    Can we ask if your device is Samsung, Huawei etc?

    Thanks, Aisling



  • Options
    #8
    kleefarr
    Registered Users Posts: 5,743 ✭✭✭kleefarr


    Honor 20 Lite


    Screenshot_20220214_143749.jpg




  • Options
    #9
    Bank of Ireland: Aisling
    Closed Accounts Posts: 487 ✭✭Bank of Ireland: Aisling


    https://www.boards.ie/discussion/comment/118629675#Comment_118629675

    Thanks for sharing this with us.

    Can we ask if this is your first time downloading the app to this device? Our app is not supported on the Huawei App Store.

    Thanks, Aisling



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    #10
    kleefarr
    Registered Users Posts: 5,743 ✭✭✭kleefarr


    It's the second time installing. Was using the original app which got updated.



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    #11
    Bank of Ireland: Aisling
    Closed Accounts Posts: 487 ✭✭Bank of Ireland: Aisling


    https://www.boards.ie/discussion/comment/118630372#Comment_118630372

    Thanks for confirming this for us.

    We will link in with our Support Team and get back in touch with you as soon as we have an update.

    Thanks, Aisling



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    #12
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    Hi there

    Please send us a private message here with your name, your branch and your best contact number.

    We can arrange a callback for you on this to resolve the issue.

    Thanks,

    Declan



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    #13
    kleefarr
    Registered Users Posts: 5,743 ✭✭✭kleefarr


    Have done as requested.

    If you could give some indication of when you will be calling, it would be appreciated as I don't answer the phone to unknown numbers.


    Thanks.



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    #14
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    https://www.boards.ie/discussion/comment/118638836#Comment_118638836

    Hi,

    Thanks for getting back to us.

    We have just responded to your private message.

    Thanks, Megan



  • Options
    #15
    kleefarr
    Registered Users Posts: 5,743 ✭✭✭kleefarr


    Nope. Even though I disable Google sign in prompt.

    A rep phoned me and suggested to take it to a phone shop and get them to check it.

    I just click anywhere other than window to by pass it.



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    #16
    kleefarr
    Registered Users Posts: 5,743 ✭✭✭kleefarr


    Yeah think that's right.



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    #17
    Tow
    Registered Users Posts: 7,360 ✭✭✭Tow


    Tphase is correct. The app cannot handle multiple Google accounts correctly. It has nothing to to with the make/model of the phone.

    When is the money (including lost growth) Michael Noonan took in the Pension Levy going to be paid back?



  • Options
    #18
    kleefarr
    Registered Users Posts: 5,743 ✭✭✭kleefarr


    Guess what?

    I inadvertently clicked on one of the prompts, now don't get prompt. 😒

    Went to the trouble off uninstalling app and restarting phone. Reinstalling app and no prompt. 😜

    Will have to keep an eye on my accounts. 🙄



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    #19
    d22ontour
    Registered Users Posts: 3,383 ✭✭✭d22ontour


    https://www.boards.ie/discussion/comment/118801752#Comment_118801752

    I have at least 6 google accounts on my phone and never had anything like that pop up.



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    #20
    Tow
    Registered Users Posts: 7,360 ✭✭✭Tow


    Gmail accounts?

    When is the money (including lost growth) Michael Noonan took in the Pension Levy going to be paid back?



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    #21
    kleefarr
    Registered Users Posts: 5,743 ✭✭✭kleefarr


    Yep, those are the only ones that I get a prompt for.



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