Problems canceling an app subscription on my I phone

morphy87 · 17-04-2022 6:10pm #1

On sure if this is the correct place to post this here so I would appreciate if it’s not to move it elsewhere

i recently purchased an subscription app on my I phone for one week but now when I try to cancel the subscription I’m not able as it says the app can’t be found, how can I sort this problem? Contact apple?

mcburns07 · 17-04-2022 6:22pm

Hmmm, try deleting the app and installing it again? Then going to subscriptions on the App Store app and cancelling it there.

maestroamado · 17-04-2022 6:24pm

https://www.boards.ie/discussion/2058242121/problems-canceling-an-app-subscription-on-my-i-phone

Cancel the card or if direct debit do the same...

morphy87 · 17-04-2022 8:54pm

https://www.boards.ie/discussion/comment/118939790#Comment_118939790

Thanks for the advice tryed that but it didn’t work either, if I contact apple support would they be any help?

morphy87 · 17-04-2022 8:56pm

https://www.boards.ie/discussion/comment/118939797#Comment_118939797

I was thinking that but cancelling the card would that mean my subscription is canceled or would I be running up an unpaid bill?

maestroamado · 17-04-2022 9:01pm

https://www.boards.ie/discussion/comment/118940371#Comment_118940371

You already said you tried to cancel so i was assuming they did not process... if you have a contract you will have to pay or a penalty... no contract do as you please once you can confirm later you asked to cancel... most of these crowds are tricky...